Utterly Irresponsible and Unreliable – Avoid at All Costs I had the absolute misfortune of hiring M&L Design and Hardscape, owned by Mauricio Barragan and Linda Ortiz Perez, for a paver project. After multiple follow-ups and countless no-shows, they never completed the job. They happily took the deposit but provided nothing but excuses and empty promises. Communication was abysmal—every scheduled day went by without any contact or updates. This company, under the direction of Mauricio Barragan and Linda Ortiz Perez, is completely irresponsible and I would strongly discourage anyone from considering their service. I did receive a partial reimbursement of the deposit after many follow-ups (again) and since having to find another contractor, this project ended up costing more than the initial budget. Do yourself a favor and look elsewhere for reliable contractors.
Description of Work: small driveway extension and garden edge
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,400
Response from M&L DESIGN AND HARDSCAPE LLC
Only for this time the feeling was mutual I hope and pray to GOD Never do business with costumers like this again That’s all I have to say. I never felt so harassed by client that only Zelle me $1000 When the contract it says half and then they sent you want they want not what the contract says so let’s rewrite that correct
Charles R.
11/2024
5.0
hardscaping
+ -1 more
Everyone showed up on time and got the job done without wasting time. I was very happy with the outcome and highly recommend this company. Pricing was more than fair but the quality was high.
Description of Work: With this project I had the old sod removed, the ground was leveled and now sod was put down. This project was done quickly but the guys were great. The price was very reasonable and couldn’t ask for better quality. Halfway through the project they agreed to do my pavers and did a fantastic job. I would highly recommended this company for any of your landscaping needs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debra C.
10/2024
5.0
hardscaping
+ -1 more
Very prompt and professional. Extremely fair priced as well.
Description of Work: Tree service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda E.
10/2024
5.0
landscaping, hardscaping
+ 0 more
Mauricio and his crew are absolutely wonderful. They came immediately and addressed all my needs and helped me design a beautiful front garden bed. They also used tiles to create a beautiful patio. They were on time, reasonably priced, and dependable. I will use them again for sure!
Description of Work: Landscaping and hardscaping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Laura L.
07/2024
5.0
landscaping
+ -1 more
Excellent! They did precisely what I’d hoped for in my planter design with beautiful flagstone and flowering shrubs! They also cleaned up the yard ,trimmed my four bougainvillea trees and hibiscus trees , my palm trees and removed an unsightly hedge and took away all of the trimmings! On time , professional and courteous! I would recommend them 💯 %
Description of Work: Landscaping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from M&L DESIGN AND HARDSCAPE LLC
Thank you for doing business with us you were so kind and nice to us !
Nicholas C.
07/2024
5.0
landscaping, hardscaping, outdoor lighting
+ 1 more
This company was given a Very complicated And difficult job and made it look easy and got the job done on time and for a very fair price. It was nothing short of remarkable. You will not find a better company for your hardscaping or landscaping needs. They are one shop. I really hit the jackpot when I hired these guys. I plan to have them do more work on my home In the near future. They do quality work. They do it on time. They communicate with you throughout the process. There are no surprises. It’s a husband and wife company Family run. They don’t play games Or try to rip you off. Companies like this are extremely rare to find in South Florida. I have extremely high standards of what I consider to be a good job and these guys blew it out of the water. 10 out of five stars. 100% plan to call them again. Look no further.
Description of Work: Complete yard renovation Plus rebuild Of irrigation system Plumbing and motor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from M&L DESIGN AND HARDSCAPE LLC
Thank you [Member Name Removed] for such kind words these reviews all of my clients I’ve done work are what motivate us to do better and better it was a pleaseure meeting us and we will be more then glad to keep working with you thank you for 10 starts out of five ! They make our day
Clay N.
07/2024
4.0
landscaping
+ -1 more
Seems sincere in providing good service.
Description of Work: remove existing sod & install new one
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*Contact business to see additional licenses.
Service Categories
Pavers and Hardscaping,
Landscaping,
Landscaping - Lighting,
Pool Sales Construction and Installation,
General Remodeling
FAQ
M&L DESIGN AND HARDSCAPE LLC is currently rated 4.2 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: 8:00 AM - 4:00 PM
M&L DESIGN AND HARDSCAPE LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, M&L DESIGN AND HARDSCAPE LLC offers free project estimates.
No, M&L DESIGN AND HARDSCAPE LLC does not offer eco-friendly accreditations.
Yes, M&L DESIGN AND HARDSCAPE LLC offers a 5% senior discount.
Yes, M&L DESIGN AND HARDSCAPE LLC offers emergency services.
Yes, M&L DESIGN AND HARDSCAPE LLC offers warranties.
M&L DESIGN AND HARDSCAPE LLC offers the following services: pavers -landscape design- Hardscaping
Travertine/Marble