Magic Bubbles Inc

Anthony and Whiz were about an hour late, but did accomplish their work in less than 2 hours. Everything went well, no complaints.

Crew came out on time and did a great job cleaning the roof. I knew that our roof was dirty, but didn't realize the extent until in was cleaned. As a side note, our neighbors used a different company to clean their roof. Our roof came out much cleaner and practically shines.

After communicating my needs and requesting a quote along with pictures I was informed my driveway swale with oil stains and additional 30 ft of side walk could be cleaned for $75. Magic Bubbles also is offering a groupon right now for $49 for $75 worth of pressure cleaning for 2 car drive way. Groupon used on the 3rd, I sent another message no response, get confirmation crew will arrive between 5-6pm 5/9. Crew shows at 3:30 and 13 mins later is finished. I inspect and oil stains are still there. Tech informs me that they didn't know about oil stains. I provide proof of emails and pictures requesting this service. They leave unable to perform the requested service and or make a difference. I complained, get an email stating the manager left me a voice mail. Dave must have called the wrong number. So I called him and left a voice mail. Eventually he called and I explained the situation. He basically said I must have been confused and Groupon and their regular service are completely different and that $75 on groupon is not worth the same as a $75 quote. Really Dave? Wow...so this "manager" goes on to explain how Groupon works and that they "magic Bubbles" only makes $25 off the groupon so they can't do the same about of work as the quote. So I explain that I paid $49 for the groupon for $75 worth of work.... where is the confusion? He says the only way he can help is if I complain to groupon get my $49 back and in the meantime request an extension from my HOA for a $250 fine and when I get my money back call and reschedule for their actual $75 service and they will get the oil stains out........ I am aghast, dismayed and under-impressed with such a ridiculous response and attempt at resolving an issue. Dave not only doesn't understand customer problem resolution or the impact a horrible experience has on a customer but he has more than failed on his ability to manage a simple process. From my experience with whomever handled my emails to the manager Dave, I will ensure that no one that I know will ever waste their time with this company again because they simply have no regard for customer satisfaction.

Very good job! They were on time, polite, professional & knowledgeable. We have used Magic Bubbles in the past and will continue to use them in the future!

There were many poorly done areas. Was not told removing rust would be extra. When the guy came the last time he still did not remove all the mold from my fence, but I give up. I put a check in the mail that night.

They were supposed to come back at the end of the day to seal the pavers, they instead came back in 2 hours and began to seal the pavers while some of the pavers were still wet. Their customer service was not good. They accused me of taking to much of their time complaining.

Their crew showed up on time with a big truck-mounted pressure cleaner. They went right to work, cleaning the mildew from our roof. For no extra charge, they cleaned our driveway and sidewalk. Once I saw them clean, I couldn't believe how dirty they had been! They were gone in under two hours. We are quite happy with the job they did.

I have used them once in the summer. The staff was good. They were fairly new. They do cars and any kind of cleaning. They did leave the driveway dirtier than when the came. I think they could have done a better job covering the plants. I was able to communicate with them. They were accessible and I was able to tell them what I wanted them to do. We have tile roofs and they sprayed them with chemicals and washed it off.

I hired Magic Bubbles to pressure wash the tile roof on my 3/2 ranch style house, and clean the Chattahoochee pool patio. The pool deck looked good at first, but when it dried there were large areas here and there that had been missed. The roof looks clean, but a job that normally takes the better part of a day to complete, was done in less than two hours, because they used and depended on very very strong chemicals (bleach) rather than the pressure washing process alone. I contacted the company and told them that the pool patio did not look good and they sent someone to look at it. They agreed that it needed more work and sent a crew to do it. I gave them a check for one half ($127) of what was due,( $254) until I saw if the problem was corrected. When the patio dried off, it looked no better. Several days after the roof was cleaned, a bigger problem surfaced. Some of the shrubbery close to the house, in the front and the back yard, started dying. I contacted the company and they said to send them pictures. I did. Their response was that it was only "chemical burn" from the roof run off, and they would recover if I would just trim them to encourage new growth. The damage was - and is - more serious than needing a little trim. I would need to cut the damaged ones down to about 6 inches. We went back and forth about the problem, and they finally agreed to replace the bushes in the front, after I forgave them for the dead ones in the back. When they realized what it was going to cost them to replace the damaged landscaping they backed out, and said they would forgive the $127 balance I owed. I didn't ask for that. I don't want that. I always pay what I owe. I can't begin to purchase 12 three foot tall bushes, have the damaged ones removed, and the new ones installed for $127.00. They came on to my property, made a huge mistake, damaged my landscaping, and expect me to accept that. I have tried to meet them part way, but have gotten nowhere. I should not be left with a big problem to solve and pay for, when I was not at fault. This company does not stand behind their work. Anyone who would hire them, is taking a big risk.

PERFECT SOME DIRT IN POOL BUT NO WAY TO AVOID

Terrible. After pressure cleaning the pool patio, they left a muddy mess with instructions for me to clean it up. That problem was only resolved after a fight. After sealing the pool patio, the pool looked like a toxic dump and is not now useable. It is hard to believe they could have done such a bad job on such a simple project. I would not recommend them and am sorry that I had them do our work.

The cleaning crew was punctual and professional. My house has no gutters, so they covered all shrubbery with tarps to prevent damage to runoff from the cleaning solution. There was some damage to the lawn that was not protected but that appears to be recovering. The cleaning job on both the roof and driveway was excellent. The chlorine-like odor from the cleaning solution lingered for almost a week but then completely dissipated. All and all I was pleased with the results.

Magic Bubbles crew arrived on time. They fully explained that they would use low pressure chemical cleaning that would not damage my concrete tile roof. Gave estimated completion time. Covered all bushes and plants to protect them. When finished cleaning, they hosed down the sidewalks, driveway, plants, grass, and house. My roof and driveway look brand new! And they finished in half the estimated time. I will definitely use Magic Bubbles for any future cleaning needs.

Great service! Car look fabulous! Thanks!

They showed up on time, did a professional job. I would certainly use them again

It was easy to schedule my appointment, they came to my home, and completed everything onsite. They were very thorough and paid attention to the details. Coming to my home made it especially nice and i would do it agaim.

Not only did the appointment process go extremely well, Carlos their tech was early. Yes, early! He called to state he would be there earlier than our appointment and he was done before I knew it. My car hadn't been cleaned in over a year, had been used as a "moving truck" and was in dire need of attention. He provided the services without missing a beat and made my car's interior and exterior look like new. That's a lot to attest to with a 12-year old car!

Car was not really dirty. Needed the carpets and seats shampooed and car washed. Nice guy came to my condo. Said he couldn't get the driver's mat clean, even tried pressure washing it. After he left, I got the dirt out with a small Bissel hand carpet shampooer. Also could not get the upholstery on the driver's seat clean. He missed getting areas under the cargo bars on the roof, which I pointed out and he cleaned, saying that was hard to see because he was short. Missed a couple of dirty areas on the rear quarter panels. The rag he used to wipe down the windows was so dirty it left a film, and I had to re-wash them. Must have used the same rag inside because the GPS screen is also streaked with a gray film. Did not get the bugs off of the side mirrors. On the plus side, the tires were really shiny, until I drove the car and saw how much the stuff had run and streaked.

They did a terrific job. They were here on time when they said they would be. The owner was very cooperative and I would definitely use them again. I'm very pleased with them.

I live in a community with an HOA and when I booked the appointment I specifically asked if they knew that our HOA would not allow the use of bleach on the roofs, as it would run off and damage the landscaping. He replied that they had already done more than 100 houses in my development and would not use bleach. As soon as the roof was completed I went outside and was overwhelmed by the smell of bleach. Sure enough within a few weeks, most of my plants were starting to die. I called and complained and they did come back to the house to inspect the plants. They told me it was not their fault and most likely our landscapers had used too much fertilizer!!!! I now need to pay close to $1,000 to replace the dead plants. UPDATE: This is my response to the Company response. Yes, they did come back to my home 2 times. The first time I was told their "botanist" would meet me at my house. The man who arrived (I asked if he was a botanist and he was not) said the damage that he saw, yes he saw damage, was most likely due to over fertilizing from the landscapers we used. The owner of the company called me when he saw the bad review on Angie's List and said he would come out to see the damage. He agreed that there was some damage, but also could not prove it was from the bleach they used. He offered me a free car detailing instead of the cost of replacing the plants. The reason I did not replace the plants immediately was because I was told by our landscapers I should wait to see how many more plants may have been affected by the bleach. I waited 6 months, and it actually wound up costing me $900 to replace all the damaged plants. So in the end, the company originally told me they would not use bleach and they did and the roof cleaning turned out to cost me over $1,000 because of the damage to the landscaping. BEWARE OF THIS COMPANY.

The tech. showed up on time, and worked non-stop. He was very friendly and thorough. My 10 year old suv looks young again :-) A great experience!!!

The guys from Magic Bubbles showed up on time. They did a thorough job on both the inside and outside of my SUV. They shampooed the carpets and cleaned the leather seats. Everything was done professionally and completely. Their rates are competitive and in line with the local market (I just wish the local market price was not so high for just cleaning a car). Overall, they do a very good job.

They were on time, professional, and did a very thorough job. They can actually come to your home and service your vehicle in terms of doing like a full detail.

They have a very efficient estimate process and their estimate came in below two competitors' quotes. They were very prompt and did not leave a mess. The roof looks brand new. All stains were removed. My only (slight) complaint is that several plants around the foundation were burned by the chlorine. I was told by another company that this should not happen if the plants are covered with tarps. Since I was not home when the work was done, I cannot be certain that they were careful to protect the plants. I would definitely recommend this company.

I was lucky to get a next day appointment after my puppy made a huge mess in the car. Hector was running late for the appointment, but he called me to advise he was running behind and arrived at the new time on time. He went right to work and spent a lot of time and detail to remove the smell and stain left by the dog. He never took a break and did extras like an acid wash of my wheel covers to remove water stains and make them super shiny and taking a compound to the cloudy headlight covers. No more smell and my car looks brand new! My neighbors commented to me how hard Hector worked and they were right!