Guardian Computer & A / V Services, Inc.

Computer Repair, Internet Service, Office Equipment Repair,

About us

A Message from the Owner: I'm Glendon the owner of Guardian Computer Services. I move from England in 1990 and have spent the last 34 years here in beautiful South Florida with my wife of 29 years and my two daughters. I started geeking out on computers when I was 12 back in 1985 with a Commodore 64 and have never stopped since. I'm a Microsoft Certified System Engineer, A+ Certified and have a degree in Computer and Network Technology. I've been servicing residential and small business throughout Palm Beach and Broward counties for 14 years. Sincerely, Glen Hart. In today's world of technology, individuals and companies depend on fast reliable services. Guardian offers a full range of IT solutions to meet your entire home and business needs. For over 10 years, our highly trained staff provides professional, high-quality service at affordable rates in the comfort and convenience of your business or residential location. Guardian is a leading on site computer services company. Our technicians, trainers helped thousands of small businesses and homeowners with their computer needs. Service and repair for Mac & Windows computers, inc. but not limited to hardware issues, virus removal, data recovery. Virus/Spyware Removal Data Backup & Recovery Preventative Maintenance DSL & Cable Internet Setup Iphone, Blackberry & other smartphone setup IPAD & ITOUCH Setup Networks, Wireless & wired Firewalls & internet security Custom PCs, Printers & parts. Laptop, Screen Repair One on One Training Television, DVD & HiFi Business and Residential Audio/Visual home entertainment center installation

Business highlights

25 years of trusted experience
Family Owned & Operated

Services we offer

Computer Repair, installation & Services, Computer Sales, Computer Training

Amenities

Senior Discount

15%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9127 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
1%
3
0%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-75 of 127 reviews

Nabiil J.
08/2016
5.0
computer repair
  + -1 more
The work was done well and have had no issues
Description of Work: Replace rhe mother board on my Sony Viao laptop

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

William P.
08/2016
5.0
computer repair, computer training, internet service
  + 1 more
Great Service, Great Prices! Glen came to the house and had things working quickly! It's nice to know someone that is so knowledgable and fair!
Description of Work: Needed a Wifi Network set up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy C.
07/2016
2.0
computer repair
  + -1 more
I paid Guardian Computer to change my email server. He worked in my home for 1/2 hour and said he could finish the job remotely. The job was never finished.
Description of Work: Change my email server

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Nancy T.
06/2016
5.0
home theater design
  + -1 more
It did take a little longer than expected. I did not have one of the cables needed, but thankfully, Glen did. He worked so hard and did a terrific job. My neighbors won't be so happy when I blow them out of their house's blasting my music!! As far as my other TV, that was quite a big job. He had to drill thru the wall to mount the TV in my den. Glen was extremely proficient and professional.
Description of Work: Glen hooked up my entire stereo system / DVR / speakers/ sub woofer. He also mounted a second TV on the wall for me

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Barbara O.
06/2016
5.0
computer repair
  + -1 more
Glen was very professional. I called him because Microsoft decided to install windows 10 on my computer without me having the option of saying no. It started downloading and I got frantic and shut down the computer thus really messing things up. I found Glen on Angies list and gave him a call. He picked up my computer and a few days later brought it back to me after reinstalling windows 7 and backing up and reinstalling everything I had on my computer. Glen was great to deal with and I highly recommend him.
Description of Work: Glen reinstalled windows 7 for me and backed up and reinstalled everything I had on my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Julie L.
05/2016
5.0
computer repair
  + -1 more
Glen is highly knowledgeable and efficient. He immediately understood the problem. He fixed it without delay or without having me giving him lengthy, complex explanations. The appointment was made quickly. Glen was on time and did a great job. Glen has a wonderful personality and a great sense of humor. I was very stressed since I just had moved when the problem occurred. No more stress; I can rely on Glen for future repairs, as well as for his advice when I'll have to buy a new computer. Thank you Glen. Julie.
Description of Work: My Dell lap top monitor let me down. Glen brought me a used, but very good monitor. So far it is working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Artie V.
04/2016
5.0
computer repair
  + -1 more
Though Glen missed an initially made appointment, which can happen to us all, because we are all human, he more than made up for it in the next two appointments. On the first appointment, he took my PC home, ran tests, primarily upgraded and added equipment, and resolved many several problems I was having. He returned the PC a few days later and I was completely satisfied. I called him a day or two after and asked if he could add additional USB Ports as my original 2 USB ports were starting to break down as well. He agreed and we scheduled a 2nd appt. for 4/2/16 at 9:00 AM. I texted him on the evening of 4/1/16 to confirm our appointment for 4/2/16 at 9:00 AM. He texted back that he will be there when agreed. Glen came on 4/2/16 at 9:00 AM, arriving promptly as scheduled, and quickly added the new USB Ports to the PC, as well as resolving a speaker issue and getting my second printer to work. I would most assuredly use him again, and would highly recommend him to anyone!!! The only thing that I would suggest, is to confirm your appointment with him, the night before or several hours before he is scheduled to arrive. That being said, he was terrific!!!
Description of Work: Repaired my Desk Top PC, added Hardware and software so that it would run better, internal backup capability so that I would not have to rely on cloud storage, and assisted in installing Windows 10.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$615

jim M.
02/2016
5.0
computer repair
  + -1 more
Very professional, punctual, and pleasant - Will do Biz in the future. Thank you!
Description of Work: WiFi install, iMac tune-up, Plus+

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Gary G.
02/2016
5.0
computer repair
  + -1 more
Glenn was great on time both times, just a good guy to talk to.
Description of Work: Replaced the damaged screen and made some important recommendations for me. Advised my of the next system i should purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

M ROSS A.
12/2015
5.0
computer repair
  + -1 more
I called - and 20 minutes later he showed up! I was lucky that he was in the area and had an hour. Usually he said it could take a day or so. Glen is GREAT! He really knows what he's doing. My computer screen said "fan error" and would not start. He took it apart and saw that it had collected a lot of dust. So he blew it out and MAGIC - the computer started again. He also gave me advice - to use compressed air to blow out the dust every month. THANK YOU GLEN! It's such a relief to know that you are there.
Description of Work: Glen cleaned my computer so it would start up again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

alan S.
11/2015
5.0
computer repair, internet service
  + 0 more
Everything went perfect. In fact there were things that I didn't think needed to be done but Glenn pointed out how some changes would make my computers more efficient. He explains things very well and gives you options without forcing anything on you.
Description of Work: Glenn set up my desktop and printer which are all wireless. He also set up two ipads and cell phones to be able to print. Glenn also did some testing and moved my modem to another area in the house so that internet speed increased. Also, checked computer and laptop for viruses. The best thing about Glenn other than his technical skills and professionalism is his easy going nature and personality. He is a great guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

cindy B.
09/2015
5.0
computer repair
  + -1 more
Glen is a pleasure to work with. He is a lovely person and is knowledgeable, articulate and excellent at his chosen profession. I have used him in the past for computer issues and tech support and I have always been happy. Thanks, Glen!! :)
Description of Work: got a new all-in-one printer and installed it for me

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$271.9

Response from Guardian Computer & A / V Services, Inc.
Thank you [Member name removed], you know I've always got your back when you have any new computer issues

Trudy C.
08/2015
5.0
computer repair
  + -1 more
See above. He went above and beyond what I had originally asked him to do, which was to replace the cracked laptop screen.
Description of Work: Ordered and replaced a broken laptop screen. Also re-seated memory SIMMs to get memory working properly. Also cleaned up files to significantly improve performance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

Paul R.
07/2015
5.0
computer repair
  + -1 more
It went great.
Description of Work: Glenn Hart first took care of my mother's computer so then we called him up. He showed up in a professional manner ,got right to the point of correcting our issues and charged a fair price. We also purchased a wireless keyboard from him for a fair price which was great and saved us a trip! An added plus was he was great with our dog. We then recommended him to a friend of ours and she is planning on having him look at her mom's computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Guardian Computer & A / V Services, Inc.
Thanks for the great review and referral.

Derrick D.
06/2015
5.0
computer repair
  + -1 more
Although it took a while, the tech was still patient enough to get on the phone with the company that produced the system and they gave him the proper info to get it going correctly. I know in my business of Automotive repair some jobs that seem minor sometimes take longer. All and all I feel he did a superb job and I will recommend him to my friends, family and my Facebook page... Great JOB GLEN, Thanks Sir...
Description of Work: Set up my security surveillance system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Guardian Computer & A / V Services, Inc.
Thank you for your kind words

Dora B.
05/2015
5.0
computer repair, home theater design
  + 0 more
I have an older laptop with old software but Glen figured out how to get the pictures from my android phone onto my computer and into my Iphoto file. I'm glad to have met Glen and know that I can rely on him for other computer and audio visual projects that i might have in the future.
Description of Work: Glen helped me transfer my pictures from my android phone to my laptop. I am upgrading my phone and didn't want to lose all my pictures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Aubrey E.
05/2015
5.0
computer repair
  + -1 more
Glen exhausted all possibilities to re-install a corrupted component of the Windows XP boot registry on a computer containing data critical to my professional practice. He ultimately determined that my hard drive had failed and could not be salvaged. He was then able to extract all of my files from the old drive, port them to a new computer, and convert unreadable file formats to ones that could be accessed by my new software. His efforts saved the day. He was professional, efficient, and determined to find a solution. I give Glen Hart and Guardian Computer Services my strongest endorsement and unequivocal recommendation.
Description of Work: Responded promptly to my call for help with a catastrophic computer failure, recovered critical data from a crashed hard drive, restored it all to a new computer in file formats readable by current applications.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Debbie M.
04/2015
5.0
computer repair
  + -1 more
Glen fit me in his schedule immediately and has made himself available for follow up questions. I would recommend Glen to anyone needing computer help.
Description of Work: Glen is amazing! Not only a computer genius but a great guy. Easy to get along with and flexible with scheduling. Did everything I needed and gave me many helpful tips.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

sherrie W.
03/2015
1.0
computer repair
  + -1 more
This is the second time I used Glen. One time too many. He installed a counterfeit version of Windows on my system that I am still dealing with. He has gone dark in my requests for a fix.
Description of Work: Built me a new computer.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,200

Response from Guardian Computer & A / V Services, Inc.
I apologize. I had an issue with one of my Vendors selling counterfeit product keys. I'm upset with myself that I forgot to call you at the arranged time, which I arranged with Lou to resolve this matter for you and then I just forgot to set a reminder to follow up. If you're still having the issue, I'll resolve it tonight, this way you can still take advantage of the Windows 10 free upgrade.

Omar A.
03/2015
5.0
computer repair
  + -1 more
Scheduled Glen to come in at noon the next day to install an Ethernet cable. He called about an hour before the appointment saying he could come be there within a few minutes. That worked out just fine. He came in and quickly did the job. Very polite. Got the job done.
Description of Work: Passed an Ethernet cable through a high drop ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Julie T.
02/2015
5.0
computer repair
  + -1 more
Glen came the following day after I sent Guardian an email thru Angie's list. He took my laptop offsite after running some initial diagnostics. The problem turned out to be a bad secondary drive, which Glen determined within an hour. He recommended I replace with a solid state drive that he was able to get locally. I was up & running within 4 hours. Glen knows what he's doing & has his bag of tricks (CDs) to determine the problem. I will use him again if I have a problem & recommend him to anybody that needs his services.
Description of Work: Repaired my laptop that was hanging up at start-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Guardian Computer & A / V Services, Inc.
Thank you for your review, it was my pleasure to resolve your laptop issues. Any issues that may crop up, don't hesitate to contact me.

sherrie W.
01/2015
2.0
computer repair
  + -1 more
Took computer to his shop...returned it in less than a week. I used him a second time, but he used counterfeit software.
Description of Work: Detected and replaced a faulty motherboard.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$371

Response from Guardian Computer & A / V Services, Inc.
I apologize. I had an issue with one of my Vendors selling counterfeit product keys. I'm upset with myself that I forgot to call you at the arranged time, which I arranged with Lou to resolve this matter for you and then I just forgot to set a reminder to follow up. If you're still having the issue, I'll resolve it tonight, this way you can still take advantage of the Windows 10 free upgrade.

Jack R.
01/2015
5.0
computer repair
  + -1 more
Glen was outstanding. Easy to talk to and explains everything, so that you are not left in the dark when his work is done. He was able to figure out the problem we were experiencing quickly and was very thorough to ensure everything was working properly. We went from having four wifi access points, to only needing two once Glen was done. Now our wifi is great all over the house and the cameras are solid. Would def recommend Glen to my friends and family.
Description of Work: Reconfigured all IP's, Wifi and cameras. Installed new network and access points. Updated main cpu.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Guardian Computer & A / V Services, Inc.
Thank you for your review, it was my pleasure to resolve your network issues , I'm happy your security cameras and wifi are working perfectly. Any issues that may crop up, don't hesitate to contact me.

Kenneth D.
10/2014
5.0
computer repair
  + -1 more
Glen arrived early, spent 90 minutes to insure I understood what he was doing. Only charged for an hour. Very knowledgeable, personable, competent. Would use again and recommend to anyone.
Description of Work: Having problems with my iMac. Slow and freezing across all applications. Glen diagnosed the problem as a need for more memory. Recommended a choice of products and showed me how to install when obtained. While here also synched my wife's and my iPads so we had the same apps and info on each.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

caroline O.
10/2014
5.0
computer repair
  + -1 more
He helped my very computer challenged husband into a wiz..
Description of Work: got my husband apple set up and explained all to him clearly' Glen was wonderful. Very honest and professional and solved all problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Contact information

Palm Beach County, Lake Worth, FL 33461


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service,
Office Equipment Repair,
Computer Training,
Computer Sales,
Camera Repair,
Electronic Gadget Repair,
Home Automation,
TV Sales

FAQ

Guardian Computer & A / V Services, Inc. is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Guardian Computer & A / V Services, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Guardian Computer & A / V Services, Inc. does not offer free project estimates.
Yes, Guardian Computer & A / V Services, Inc. offers eco-friendly accreditations.
No, Guardian Computer & A / V Services, Inc. does not offer a senior discount.
No, Guardian Computer & A / V Services, Inc. does not offer emergency services.
No, Guardian Computer & A / V Services, Inc. does not offer warranties.
Guardian Computer & A / V Services, Inc. offers the following services: Computer Repair, installation & Services, Computer Sales, Computer Training

Contact information

Palm Beach County, Lake Worth, FL 33461


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM