Guardian Computer & A / V Services, Inc.

Computer Repair, Internet Service, Office Equipment Repair,

About us

A Message from the Owner: I'm Glendon the owner of Guardian Computer Services. I move from England in 1990 and have spent the last 34 years here in beautiful South Florida with my wife of 29 years and my two daughters. I started geeking out on computers when I was 12 back in 1985 with a Commodore 64 and have never stopped since. I'm a Microsoft Certified System Engineer, A+ Certified and have a degree in Computer and Network Technology. I've been servicing residential and small business throughout Palm Beach and Broward counties for 14 years. Sincerely, Glen Hart. In today's world of technology, individuals and companies depend on fast reliable services. Guardian offers a full range of IT solutions to meet your entire home and business needs. For over 10 years, our highly trained staff provides professional, high-quality service at affordable rates in the comfort and convenience of your business or residential location. Guardian is a leading on site computer services company. Our technicians, trainers helped thousands of small businesses and homeowners with their computer needs. Service and repair for Mac & Windows computers, inc. but not limited to hardware issues, virus removal, data recovery. Virus/Spyware Removal Data Backup & Recovery Preventative Maintenance DSL & Cable Internet Setup Iphone, Blackberry & other smartphone setup IPAD & ITOUCH Setup Networks, Wireless & wired Firewalls & internet security Custom PCs, Printers & parts. Laptop, Screen Repair One on One Training Television, DVD & HiFi Business and Residential Audio/Visual home entertainment center installation

Business highlights

25 years of trusted experience
Family Owned & Operated

Services we offer

Computer Repair, installation & Services, Computer Sales, Computer Training

Amenities

Senior Discount

15%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9127 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
1%
3
0%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 101-125 of 127 reviews

Rose R.
12/2020
5.0
computer repair
  + -1 more
Perfect as always.
Description of Work: Checking for virus and installing new antivirus program

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan I.
01/2018
5.0
computer repair
  + -1 more
Very well. easy.
Description of Work: a clean-up due to virus annoyance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Guardian Computer & A / V Services, Inc.
[Member Name Removed], I very much appreciate you taking the time to leave me this feedback.

Alan B.
04/2017
5.0
computer repair
  + -1 more
He knew what he was doing.
Description of Work: updatesoftwaare

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Stephen james R.
10/2016
5.0
computer repair
  + -1 more
Went very, very well, I am happy.
Description of Work: VERY fast responce, professional, more helpfull than any other computer person I have ever hired. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Alison A.
01/2015
5.0
computer repair
  + -1 more
see above
Description of Work: Glen took control of my computer remotely and got rid of some bad malware and cleaned up tjhe computer so it now runs splendidly. This is the third time I have used his services (twice remotely and once with a house call) and I have been pleased every time. Highly recommend this company for computer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Guardian Computer & A / V Services, Inc.
Thank you for your review, it was my pleasure to resolve your issues remotely . Any issues that may crop up, don't hesitate to contact me.

Chris B.
09/2014
5.0
computer repair
  + -1 more
Great!
Description of Work: Fixed several computers and fixed network

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Carol V.
07/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: My wireless router and cable modem were outdated, so Glen installed updated ones. He set up virus protection, network security, and backup. Also cleaned and optimized PC. He worked fast and was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

harold A.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: set up two computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Paul J.
06/2014
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Guardian Computer & A / V Services, Inc.
Thank you for taking the time to provide me your review

Jim F.
02/2014
5.0
computer repair
  + -1 more
.
Description of Work: Check out a refurbish unit [I returned] cleaned up an laptop which I will continue to use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dan M.
08/2013
5.0
computer repair
  + -1 more
unknown
Description of Work: Virus removal.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lauri C.
07/2013
5.0
computer repair
  + -1 more
Would and will use again!!
Description of Work: Glen did everything that I needed done to our computers, I pads, and cell phones quickly and efficiently. Have called on him several times and always experienced highest level of aervice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Susan D.
01/2013
5.0
computer repair
  + -1 more
I called to set up an appointment on a Saturday around noon and not only did Glen answer the phone, but he said he was in my neighborhood so could stop by in 20 minutes. He showed up in 15, fixed the computer in a bit less than an hour, clearly explained the issues and charged a more than fair rate for an immediate call on a Saturday afternoon. I would use and highly recommend Glen again in a heartbeat.
Description of Work: Our laptop computer was clogged and jammed. It couldn't find internet, wouldn't load programs etc. We needed a house call to repair whatever it was ailing it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Carlo T.
01/2013
5.0
computer repair
  + -1 more
The experience was great. Glen is a very pleasant, knowledgable and professional person.
Description of Work: My laptop hard drive stopped working suddenly and I was not able to boot my computer. As a business owner away from my office I rely heavily on my laptop to remotely log into my HQ and do my job. I called Guardian after reading the reviews on Angie's List. The owner Glen answered the phone and tried to talk me through some possible solutions. It became evident he needed to make a visit. Glen showed up exactly on time and spent some time trying to fix the problem. It was obvious i needed a new hard drive so he took the laptop to his place of business. Not only did I get it back when he promised, but he managed to save a lot of my files and all my pictures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from Guardian Computer & A / V Services, Inc.
Thanks Member, I hope you enjoy the extra speed that new solid state drive provides you. Glen

Michael K.
01/2013
5.0
computer repair
  + -1 more
So with a very frustrating bad drive scenario for him, he solved all obstacles to installing a new operating system for a very fair price and in a timely manner.
Description of Work: Arrived on time, installed operating system. Reported a problem with new drive I had installed, after getting another drive that also did not work he went and bought new drive and installed operating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Guardian Computer & A / V Services, Inc.
Thanks Member, you're right this was a bear of job, but I'm glad we got your Mac Book Pro all sorted out. Hope you enjoy the rest of your stay in Beautiful Delray Beach.

Hugh M.
11/2012
5.0
computer repair
  + -1 more
Offered advise on phone, followed up with visit, diagnosed problem, resolved it quickly, then provided additional assistance.
Description of Work: Resolved pc start up issue with beep codes, reset rom, cleaned and optimized pc & laptop, installed antivirus on two machines, upgraded memory on laptop. Prompt, knowledgable, professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Guardian Computer & A / V Services, Inc.
Thanks Member for a champion review it was a pleasure helping you out.

Paul L.
10/2012
4.0
computer repair
  + -1 more
Glen installed the printer and checked the computer and answered all the questions we had. He was punctual and very professional, I would surely use him gain.
Description of Work: The printer had to be installed and we had questions re. fax and whether the computer was working fast enough.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

ROBERT J.
10/2012
5.0
computer repair
  + -1 more
The entire experience was a excellent one. I trust Glenn in his experience and his knowledge. He explained everything he ws doing and all his work seems excellent to me.
Description of Work: Glenn was very punctual...on time. He set up my new computer, my new printer/fax, my modum and Wi-Fi. He was very professional, knowledgeable and more than fair in his price. I was more than pleased with his service. Glenn also set up my wife's new Anroid tablet, also with Wi-Fi. He was very professional, knowledgeable and more than fair in his price. I was very pleased with his service. Today I had to call Glenn as I touched something I shouldn't have causing my wi-fi to disconnect from my printer/fax. With my permission he hooked up his computer to my computer and fixed what I did wrong. I will certainly use Glenn again. Cordially, Bob J.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Guardian Computer & A / V Services, Inc.
Thanks Member for taking the time to tell the Angie's list community of your experience. I really enjoyed the this job as I got to use more than one of my skill sets to satisfy your technology needs:)

Dave B.
09/2012
5.0
computer repair, computer sales
  + 0 more
He is extremely punctual when he does have to come to my house and he does excellent work. He does repairs, training, networking and I would highly recommend. He is a Microsoft certified systems engineer. His billing rates are very reasonable and he doesn't take advantage of people.
Description of Work: I've been using him for 4 or 5 years for computer sales and service. Any issues that I have, I call him and he can take care of it remotely most of the time. Recently he came out and brought us a new router and tried to assist me to network a printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Guardian Computer & A / V Services, Inc.
It's always a please to help you and your wife out, thanks for the repeat business!

Loretta J.
09/2012
5.0
computer repair
  + -1 more
Glen has worked for me for two years. Always on time.. Cheerful; helpful; knowledgable; reasonably priced; has solved some problems over phone; knows his products; once saved 98% of a crashed computer's data
Description of Work: Installed new printer (4 in1) for computer; cleaned up unnecessary files; snced computer with I-phone; downloaded need files, complete computer check-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Lorriane V.
09/2012
5.0
computer repair
  + -1 more
To save money do have him fix your computer remotely. Mine took longer so I had to pay more but it can be inexpensive remotely. Do let him build you a new computer if he advises that! Do ask questions as he is a patient listener and does not make one feel "stupid." Do let him clean your computer at least 2 times a year. It is worth the expense. Do trust him with your password(s) as he protects them entirely. Do let him hack into a computer if the password is unknown or not remembered.
Description of Work: I installed a "scam" on my computer by accident and it plus other problems slowed it. Our first encounter with Glen Hart was several years ago before we got Angie's List. I picked him out of the Yellow Book pages. Since then he has provided outstanding service for us--even going out and buying us a new router one time. For this current service he took over an hour scanning and removing junk. He also fixed the printer connection which didn't work because of changing to another provider. He did all this remotely while I watched in fascination. We certainly trust him with our passwords.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

Ned F.
08/2012
5.0
computer repair
  + -1 more
Technician said he would call back within an hour, but called back about 85 minutes later. The appointment was scheduled for the next day at 4pm. He called and said that he could come earlier, arriving at 3pm. He set up my printer, but said my router would not work and he could sell me one for $60.00. I had purchased the router over a year ago, so it was too late to take it back. I therefore purchased his router. So now I have my new printer set up and I'm also set up for Wifi. I feel he did a great job.
Description of Work: Set up printer and Wifi, and sold me router to replace mine,which did not work. Disposed of old computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$148.4

ANNA Z.
08/2012
5.0
computer repair, computer training
  + 0 more
Every time Glen has assisted me with my technical difficulties I have felt at ease and confident. He is quietly matter-of-fact, supportive and a fine teacher. He has a 'doctor's bag' of CDs he uses when working on sick computers and on the phone he sometimes resorts to manuals before proceding. I admire his reliance on research in current manuals. It may seem that I am oohing and wowing but I believe MOST of us (I am a senior citizen who did use computers in my profession) are NOT electronic whizzes. When we need help, we really NEED IT. An hour or two with Glen, either on site or remotely, is well worth it. What he provides is technical wizardry and peace of mind - and greatly enhanced self-confidence!! As usual, this time Glen and I got a lot accomplished, without any angst on my part. That's a lot for this retiree who wasn't born with a mouse in her palm.
Description of Work: Glen Hart has assisted me with computer issues for probably two years, off and on. I don't even remember how I got his name. When I retired an old Dell and needed help with its installation and the transfer of its data to the new Dell, Glen came and worked carefully and with total patience on the multitude of tasks involved in such a monumental job. I was in awe of his capabilities and never worried about possibly losing any files. During the times he has assisted me, he has cleaned out contamination - viruses, etc. - and given me instructions remotely, via LogMeIn (a wonderful program!). His tutorials are great... as a retired career educator (41 years) I know a great instructor when I meet one. Glen is a blessing. We have worked together on site and remotely, as I said. Aside from his allergy to cats (I have 2), it's been clear sailing. Thank goodness for allergy medication! By the way, one day, after we'd finished with the computer, I complained of needing help with two new TVs and I was amazed at his abilities with them as well! I think he's a whiz with anything electronic... I've recommended Glen to two local friends. One of them, not a computer whiz either, absolutely raved about him and thanked me profusely. FYI, he provides a thank-you discount when we, his clients, vouch for him to others. Glen is a great guy, a whiz at what he does. At this most recent appointment, 8/15/12, I was at home and Glen was in his office. I use a headset on my phone and we had a fine session.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Guardian Computer & A / V Services, Inc.
Thanks for an amazing review, your like my #1 fan :) So glad we finaly got that AT&T DSL problem squared away. Thanks again for you continued support

john B.
07/2012
5.0
computer repair
  + -1 more
I thought he was very courteous, he seemed very knowledgeable and I was happy with the service. He was excellent. I think his price was fair but not cheap. It took him 3 or 4 days to come out because he was busy. He came out in a timely fashion but it wasn't as quick as I would have liked. I would have liked him to come out the next day.
Description of Work: Guardian Computer Services upgraded my computer drive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Lorriane V.
07/2011
5.0
computer repair
  + -1 more
Do call and see if you can email the problem for remote repair which is cheaper. We got a fair response and excellent results. Don't set up a house call unless truly needed. I dropped my lap and it needed a new hard drive which Guardian supplied promptly.
Description of Work: We have used Mr. Gary Hart of Guardian Computer Services four times with the latest date 6/25/11. He is superior in trouble shooting and also a rare teacher in giving self-help ideas for fixing problems. One time he even drove to Office Depot and got us a new router rather than coming back after we got the part. We recommend him highly for his professional qualities and fair pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Contact information

Palm Beach County, Lake Worth, FL 33461


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service,
Office Equipment Repair,
Computer Training,
Computer Sales,
Camera Repair,
Electronic Gadget Repair,
Home Automation,
TV Sales

FAQ

Guardian Computer & A / V Services, Inc. is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Guardian Computer & A / V Services, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Guardian Computer & A / V Services, Inc. does not offer free project estimates.
Yes, Guardian Computer & A / V Services, Inc. offers eco-friendly accreditations.
No, Guardian Computer & A / V Services, Inc. does not offer a senior discount.
No, Guardian Computer & A / V Services, Inc. does not offer emergency services.
No, Guardian Computer & A / V Services, Inc. does not offer warranties.
Guardian Computer & A / V Services, Inc. offers the following services: Computer Repair, installation & Services, Computer Sales, Computer Training

Contact information

Palm Beach County, Lake Worth, FL 33461


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM