DEMco Refinishing is a family owned and operated company. We don't use any sub contractors for our work allowing us to keep track of all of our projects with great detail.
Business highlights
18 years of trusted experience
Services we offer
We refinish Tubs, Shower Tiles around the tub, Shower Stalls, Cultured Marble sinks, Formica, Kitchen Countertops, Garage floors, and patios.
It went just fine. I was satisfied with it. They were on time, they worked around to solve problems with my bathtub, and I think they just did a good job. Their price was good.
Description of Work: DEMco Refinishing Inc. refinished my bathroom tub.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Robert T.
03/2015
4.0
bathtub refinishing, ceramic tile
+ 0 more
I had to postpone until after deal date expiration because of remodeling issues delaying tile installation . I contacted him prior to expiration and he graciously extended the time. He didnt respond to email. I got hold of him through text number on comments/reviews. A worker came as promised and quickly completed the work.
Description of Work: Refinish tub
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Elisabeth A.
04/2014
5.0
bathtub refinishing
+ -1 more
The company came out on time. The only draw back was the INTENSE fumes. If someone has a respitory problem, they would have to leave the premises. It took about 2 days, a fan and indoor portable air-conditioner to dissipate the odor. The end result on my old tub is beautiful!
They did a beautiful job! Prompt and very pleasant family-run business. The nephew Nick does the prep work, takes about 2 hours - he's so good and meticulous. Ed, the owner and Nick's uncle, comes by after the prep and applies the finish, about another hour of work. The process needs access to a window where they exhaust the fumes and the finish needs to set for 24 hours before using the tub. We liked the results so much that we had them come back about 3 weeks later to refinish the tub in the master bathroom. The only slight negative is that it is hard to reach them by phone as they are very busy and have a problem with their message system. Ed told me to text him in the future - texts go directly to his cell phone 561-308-2835. We plan to use them again when we are ready to refinish the kitchen counter tops. Thank you Angie for connecting us to them!
Description of Work: Refinished the tub in our guest bathroom using an Angie's deal (March 13). Then came back 3 weeks later (April 1) and refinished our other bathtub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$249
Ellen F.
03/2014
3.0
bathtub refinishing
+ -1 more
Company responded quickly to the Angie's List request but after that they were difficult difficult to get hold of. It took approximately six weeks to get an appointment scheduled and the work completed. The work looks good and they were quick getting it done but they had to remove the drain cover and the latch to stopper. The worker told me I could replace them in a couple of days but I've looked at it and I'm not sure how to replace them. No one checked back with me to see if the job was completed to my satisfaction. We are still not using the tub because of the parts not replaced. I hired a professional and feel that they should have returned to check on the job and replace the parts. Now I have to hire a handy man to come do that for me. I'm a single parent who works two jobs and don't have access to anyone who can do this. I have to hire people to do the repairs around my home which is why I have chosen to be a member of Angie's List.
Description of Work: Refinish fiberglass bath tub
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
$250
Holly C.
03/2014
3.0
bathtub refinishing
+ -1 more
The job itself was a great job. But my bathroom contractor nicked a portion of the tub and it needed to be repaired. My contractor said he was willing to pay for it if Demco would come and fix it. Called numerous times. Made numerous appointments that were broken. Always with an unusual excuse. Stopped answering phone. Filed a complaint against him with BBB, never to be resolved. VERY surprised he is on Angie's List. Unfortunately, BBB can not pursue the matter further. This complaint case is now considered closed UNRESOLVED. Complaint ID#: 90175784 Business Name: Demco Refinishing
Description of Work: Refinished my tub.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
$400
Ellen A.
03/2014
1.0
bathtub refinishing
+ -1 more
It took several weeks to connect with Ed....as he did not return our calls. When I finally talked to him, he said he had us confused with someone else! Then he listed all the things that had him so busy and promised to come out to look at the 'crack' in our bathtub and the possibility of sealing it and refinishing. When he finally came out, he said could 'fix' the crack and refinish the tub.....but he could not come back for a couple of weeks, which was okay with us. He put us on his iPad....after checking his calendar(s) and he promised to be here Wed., 3/5/2014 at 9 am to seal the crack and return, Tues. 3/18/2014 for the refinishing. He repeated, "Wed., 3/5 at 9 am," several times. I cancelled 2 appointments to be home but he never showed nor called! The next morning, 3/6, he called and said they were "on their way!" He didn't seem to realize how methodically and exactly he repeated he would be here, "Wednesday, 3/5 at 9 am!" He asked my husband if we still wanted him to come out....and the answer was "No! We cannot do business with someone who does not honor our time and their commitment to show up on time!!"
Description of Work: He was SUPPOSED to seal a crack and refinish our bathtub.
Rating Category
Rating out of 5
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$475
Response from DEMco Refinishing Inc
After discussing this project with the client I was ready to do the job. I remember saying wed 3/5/2014 and it obviously was my error that I marked it down on 3/6/2014 on my ipad in front of them she is correct. I said Wednesday but was thinking the sixth because we had another job in their location. This was my fault and I apologize for the mix up as well as the inconvenience. They did try numerous times to contact me and like I have tried to explain to everyone please be patient everyone is important to us and we will get to your project. In this case it was clearly my scheduling fault. They are wonderful folks and would have like to have done their project. It is hard sometimes to squeeze everyone in the same month. When I triple book my calendar sometimes these type of errors occur. We as a company will continue to improve in this area and just explain that these are the best dates. No excuses just owning the mistake. Thank you for your comments and we wish you folks success with your project. Ed Demco Refinishing
John F.
02/2014
1.0
bathtub refinishing
+ -1 more
We scheduled the work for Feb 12. I had also requested an estimate to also refinish the tub surround. On Feb 12, nobody showed. I called twice and left voice messages. I continued to call but now got messages that the voice mail box was full. I also left a message on the Angie's List message board on Feb 13. On Feb 15, I called Angie's List with my issue and finally got a call on Feb 16 and set up an appointment. However, I really lost confidence in this company and decided to cancel.
Description of Work: I purchased the bath refinishing Big Deal in October and delayed the work until after the New Year.
Rating Category
Rating out of 5
$249
Response from DEMco Refinishing Inc
We scheduled this work and they rescheduled the first time. After that I became extremely busy which we lost connection during that period. After I apologized and explained that we have been extremely busy we scheduled to have it done they said no problem. At the last minute the canceled again and they post this review. Once again I called apologized and explained our schedule they seem to have no problem with it. We deep regret I have to answer this when I thought we were moving forward. DEMco Refinishing
Alan S.
02/2014
4.0
bathtub refinishing
+ -1 more
They are terrible at returning phone calls and getting back to me. After we purchased the deal, it took several weeks to get in touch with us to scheduling the appointment and he said he was backed up due to the demand of the deal. He also told me was on vacation. He also had to come back another time repair a shower a door which did take some time. However, the workmanship was very good.
Description of Work: I purchased the big deal for $279 Full Bathtub Refinish.
Rating Category
Rating out of 5
quality
5.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$279
Cory M.
01/2014
5.0
bathtub refinishing
+ -1 more
Night and day difference. Does take most of the day with pre-sanding. Very happy with results, looks like a brand new tub without the hassle of demolition.
Description of Work: Refinished my tub that was starting to peel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$364
william S.
01/2014
5.0
bathtub refinishing
+ -1 more
They were fine and good. They were on time and did a good job. Their price was reasonable.
Description of Work: I used DEMco Refinishing for bathtub refinishing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Candace D.
01/2014
4.0
bathtub refinishing
+ -1 more
The owner was very nice and accommodating and answered my calls personally or called me back promptly after leaving a message. The only issue I had is not receiving an invoice or receipt describing the work that was done... Said he would e-mail me one and never did
Description of Work: Refinished the tub...patched a hole and came back to repair a crack after the initial job was completed.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$484
Chris R.
12/2013
1.0
bathtub refinishing
+ -1 more
I've made 3 attempts to contact them but no response.
Description of Work: They were supposed to refinish the bathtub.
Rating Category
Rating out of 5
value
5.0
responsiveness
1.0
$249
Ryan R.
12/2013
5.0
bathtub refinishing
+ -1 more
Quick and painless... amazing results!
Description of Work: I originally learned of DEMco's service at a home show. Ed was hired to spray two bathrooms -- tub/shower combo in one; shower only in other... and they turned out as like-new perfection. We bought a house and gutted it and these two baths were the ONLY part of the house we were holding back on. They were dated (think pink iridescent tile with roses!) and had some staining. Now they look fresh, clean and modern! I would highly recommend DEMco if you want to get the look of new for thousands less than a remodel!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Neil S.
12/2013
5.0
bathtub refinishing
+ -1 more
The worker arrived on time. He was courteous and professional. The refinish made the tub look brand new and it took him less time than originally calculated. The price -- an Angie's List special offer -- was unbeatable. I would recommend Demco to other people looking to refinish their older tubs.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
SANDY H.
12/2013
2.0
bathtub refinishing
+ -1 more
The only quality service included in this Angie's Deal was performed by John, the young man who performed the actual reglazing. He is skilled, communicative, and HE behaves in a professional manner. Overall professionalism and communications both on-line and phone with the company owner or boss, Ed, was poor. As there was a major ventilation challenge because Ed sent John out with insufficient materials, I called Ed and received a message that his voicemail box was full, so I wasn't able to talk with him or leave a message. Immediately following, his employee reached Ed on the phone with no problem and Ed told me that "most people have windows in their bathrooms." Ed should accept phone calls from customers with work in progress. I eventually learned that, if you don't have a window in or immediately adjacent to your bathroom, you shouldn't use this company. He won't ask for details about the job he's paid to do, so you must anticipate. DEMco Refinishing's vent pipe is too short to accommodate even a small bath in an average-sized bedroom with a window. Our floor plan is not unique. There are tens of thousands of similar units in this area. Plan to spend at least one day and night outside of you home, especially if your bathroom doesn't have a window sufficient for the vent hose. If you only have one bathroom, I suggest you plan to be away from home for several days. As for site preparation, several areas that should have been covered were not. We now have gritty door knobs. To beat all, I contacted DEMco online to request a written warranty and care/maintenance instructions, and have been ignored. I do not recommend this company.
Description of Work: Bathtub refinishing
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0
$250
Response from DEMco Refinishing Inc
(removed member name)thank you for your response. Sorry about your experience with my team and my company. First my sprayers are responsible for taking care of there equipment and communicating with me on any issues if the job can't be done. I specifically ask my tech if he could do the job and he said after talking to you yes he could continue. Also my tech has an extension but fail to take it with him. I apologize for my responsiveness it has been difficult keeping up with my contractors and residential Angie's list customers as this is still a new territory for us. Once again I apologize for your bad experience. Sincerely, Ed Demco Refinishing
Nefertiti T.
12/2013
5.0
bathtub refinishing
+ -1 more
Service provider was professional, cleaned up after himself, provided an accurate timeline of service and tub looks great.
Description of Work: Refinished the tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Jean-Louis B.
12/2013
5.0
bathtub refinishing
+ -1 more
Provider said that he would be at my home at 9:00 AM on the appointed day and he arrived on time ready to work. He was polite, professional and answered all of my question before work began. The work took 3 and half hours. He also removed all of the old caulk surrounding the tube and carefully masked the work area for spraying. He also covered the rest of the bathroom with drop-cloths and when finished there was no overspray anywhere. He did a through clean up and upon completion there was no extra clean up that I had to do. Amazing, as that rarely happens. I am pleased and would recommend this provider. He is a nice guy and a real professional.
Description of Work: Provider refinished tub in guest bath. Matched color with other existing fixtures beautifully. Tub had several bad chips, one larger that an inch in diameter. The chips were filled and the tub refinished with a high bond epoxy coating sprayed on and a finish coat of acrylic to give it a glossy finish. Chips are no longer visible at all. Tub looks brand new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Philip T.
11/2013
5.0
bathtub refinishing
+ -1 more
Everything was fine and okay. I'm pretty pleased with the experience. They charged us whatever it was they quoted. It took them a couple of weeks to come out but they were busy. They came when they said they would.
Description of Work: I used DEMco Refinishing to refinish the bath tub for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sandra D.
11/2013
5.0
bathtub refinishing
+ -1 more
We got a deal thru Angie's List special email. They were professional, prompt, clean, and made our tub look like new. Great experience. | | |
Description of Work: I purchased a Big Deal from DEMco Refinishing Inc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DEMco Refinishing Inc
Thank you for your response. It was my pleasure to complete your project. You and your husband are wonderful to do business with and I wish you great holidays. Ed
Terry F.
10/2013
3.0
bathtub refinishing
+ -1 more
The company was very backed up with the special deal and could not get to me until the 3rd week of Oct. Ed was very apologetic on the phone but always had to be apologetic. He did not call the day before to confirm which i was kind of surprised at. They were late coming over and then when the prep guy left, the other guy was supposed to come and paint the tub and he was very late too. Ed is a very nice guy but it was definitely frustrating. I felt I could not complain to him since it was a special deal and he was very busy.
Description of Work: Refinished the bath tub.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$250
Response from DEMco Refinishing Inc
Thanks {member name removed} for your business. Not to make excuses but this is our first time running this deal and we had a great response. With that great response we had to fit everyone in our currently busy schedule the best we could. We are making some adjustments to handle those issues. Again thank you for your feedback and we will use it to make our service better. Ed Demco Refinishing
john B.
10/2013
5.0
bathtub refinishing
+ -1 more
Ed is one of those guys that will go into my address book of contacts for all matters having to do with refinishing, counter tops and general house fix it guy. The refinishing job he did on the tub was a HECK of a lot longer of a job than expected and yet, he finished what he started and he did it very well. We are very happy with all of Ed work and professionalism and we will be using Ed to work on our shower next, and possibly a redo of our kitchen counter top. Thank you Ed.
Description of Work: We contracted Ed to refinish our old tub, which I had tried to repaint myself, and did a very sad job. Ed took HOURS to remove the sloppy work, and then redo a perfect paint job, using the non slip sand in the paint. The end result is PERFECT !!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from DEMco Refinishing Inc
Thanks [removed member name] it was our pleasure.
Richard R.
10/2013
5.0
bathtub refinishing
+ -1 more
The service was fine. I was able to call the guy and get the service scheduled. I just decided that it would be too much of a hassle since I only have one bathroom.
Description of Work: I purchased a Big Deal for DEMco Refinishing Inc
Rating Category
Rating out of 5
Yes, I recommend this pro
$249
alan R.
05/2013
5.0
bathtub refinishing
+ -1 more
called to set up day for service, never responded
Description of Work: nothing
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,000
Phillip S.
04/2013
5.0
bathtub refinishing, ceramic tile
+ 0 more
* We had an appointment for estimate and a subsequent return visit made to finalize the work to be done. Both appointments were scheduled easily and they were here at the appointed time. * Instructions we needed to prepare for the work to be done were clear, concise and minimal. All questions were answered fully. * The job started right on time and proceeded with no break until completed. The whole job was professional: orderly, quiet, clean and thorough. * The bath has been transformed and all the work is warranted. Outstanding!
Description of Work: The bathtub, full tile walls within the enclosure and baseboard tile were all cleaned (this entailed rust removal and bonding process), surrounding areas masked and the surfaces refinished. All work completed in one day.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Bathtub Restoration,
Ceramic Tile,
Cabinet Refacing and Refinishing,
Countertops and Backsplashes
FAQ
DEMco Refinishing Inc is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
DEMco Refinishing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, DEMco Refinishing Inc does not offer free project estimates.
No, DEMco Refinishing Inc does not offer eco-friendly accreditations.
No, DEMco Refinishing Inc does not offer a senior discount.
No, DEMco Refinishing Inc does not offer emergency services.
No, DEMco Refinishing Inc does not offer warranties.
DEMco Refinishing Inc offers the following services: We refinish Tubs, Shower Tiles around the tub, Shower Stalls, Cultured Marble sinks, Formica, Kitchen Countertops, Garage floors, and patios.