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Florida Window & Door

window installer

About us

Florida Window & Door is a locally owned and operated company that values honesty and integrity in all aspects of our business. Our dedicated team of professionals have over 12 years of hands on experience, to provide innovative ideas and suggestions tailored to your projects. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!

Business highlights

25 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

3.230 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
0%
1
40%


Rating CategoryRating out of 5
quality
3.3
value
3.3
responsiveness
3.2
Showing 1-25 of 30 reviews

Barbara P.
09/2024
5.0
I am very happy with my windows and doors. The installation was excellent . The installer knew what he was doing (which makes a big difference in this area). The customer service was also good in coordinating the installation. They were courteous and professional. I would recommend Florida Windows and Doors to anyone looking at hurricane impact windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynn O.
09/2024
5.0
I replaced all my windows and doors a couple of years ago. The installers were fantastic and completed the job in two days as was agreed to. The city inspector was even impressed! I recently called for service to adjust my front door . Steve arrived on time, was very courteous and polite and completed the adjustment in a timely manner. I had recommended Florida Windows and Doors to others at the time of my install and four of my friends hired them and all have been pleased and impressed with their workmanship. I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lou M.
08/2024
1.0
They are most likely the worst company I have ever worked with!!! From the the contract signing to the scheduling than the half ass installation and now to the leaks I have coming into my home. My previous windows were 30 years old and had zero leaks Now I have 5 windows pouring water into my home every time it rains. Iâ ve sent videos had a representative come to the home run a hose and he witnessed the water coming in. Now a supervisor has to come and do the same test that I did and one of there employees did. This will most likely end up in court

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Jan H.
07/2024
5.0
Awesome company .., very professional & courteous , left everything clean , definitely recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alfred C.
05/2024
5.0
I have to say that initially I was very disappointed with the communication or lack thereof when I had more concerns about the product I was purchasing I tried calling the sales representative on several occasions and he would not even take the time to call me (the customer back). I then tried calling the person who emailed me information regarding my project and she would not call me back. Now I must say that there were three people that deserve compliments, they are; Hurlene Thornhill (project coordinator), Mindy Haralson, and Abraham Joseph (installer) and his team. I thought I made a serious mistake doing business with this company but these three individuals changed my mind about my choice of window installers, the product is excellent and Hurlene took the time to answer my additional questions which helped restore my decision in choosing this company to install my windows. And I must say again the product is excellent and I really like how easy these windows will be to clean. Thanks so much Hurlene, Mindy and Abraham, all of you are assets to Florida Window and Door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Sorya E.
03/2024
5.0
Alain Corona and his team did an excellent job installing hurricane windows and an sliding door on my house. He is very professional, detailed oriented. He Took time to explained the process and the products. Very meticulous during the instalation and cleaning up after job was completely. Great work ethics!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Connie Z.
03/2024
0.5
Just a poor experience all the way around. Ruined every single exterior window trim, windows donâ t line up with frame of house - have to get them specially trimmed out now at an additional cost of $900 not including the trim we installed ourselves. QC follow up wasted my time with poor scheduling. Very disappointed and would NOT recommend.

Rating CategoryRating out of 5
quality
0.5
value
3.0
responsiveness
0.5


Simone J.
01/2024
0.5
We had our Windows and Doors Replaced last year in November since than we have nothing but problems with that company, our windows are not sealed right there is air coming through and the doors don't lock right, and they damaged my front door and refused to replace it. Now they are threatening me they would put a lien on my house when I don't pay it, I don't want to pay until they fix my windows and doors. they didn"t even paid the contractors who put them in.. we got a letter today, I will find a lawyer who can help me with that mess

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$43,200

Jim B.
12/2023
0.5
The WORST! After waiting 6 months for our windows, A very nasty manager named Garson threatened us with legal action and a lean on our house. This was because I refused to pay for widows in full, before they even started installing them. I finally was able to have someone in their corporate office take my call and give me assurances the job would be done to my satisfaction. Well, Iâ m here to show yâ all the sloppy installation issues, that they refuse to fix. The kitchen window is installed crooked. There are windows that have over 1â wide caulked gaps. They broke out the window sill tiles and caulked them in loose. Two white windows were caulked in with almond colored caulk. We sent them the pictures of these issues and they sent the installers back to fix them. The installers showed up without their tools and told me to just paint over the caulking and the caulking smeared on the new window frames. I told them since they refuse to fix it, I will get somebody else to do it.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$30,000

Rachel H.
11/2023
0.5
Repeated calls complaining about the installation crew and their lack of knowledge went unanswered and we were basically told that the windows and doors were installed and the trim alignment issues and cracked trim and broken tiles and broken blinds on doors not even being replaced were the contractorâ s issue. Even though we failed inspection the first time and would have failed again had the contractor not been sitting in our driveway when the inspector was finishing their walkthrough. We didnâ t even have contact info for the contractor and when quality control came out after our FOURTH complaint, we were basically told â sorry not sorryâ . We are embarrassed to have people over with all the issues we have with our doors and windows. We are now going to hire another contractor we trust to come correct all the issues we were left with from their installer. We have 4 more doors we want done, but will NEVER use them again or refer them. We have even steered people AWAY from using them.

Rating CategoryRating out of 5
quality
0.5
value
2.0
responsiveness
0.5

$25,000

THOMAS V.
03/2023
1.0
seems like they sold me a quality product they did not know how to install, they refuse to come back and fix all of the poor workmanship. installed wrong trim (didn't fit the opening) on front door and said correct part will be in in 2 weeks. still waiting 2 months later

Rating CategoryRating out of 5
quality
1.0
value
2.0
responsiveness
1.0

$22,000

John M.
02/2023
0.5
We had hurricane windows installed in Master bedroom. They initially installed the windows upside down. I know, how can you do that? But, they did. After fixing this issue they cracked the sills and the caulking looked like a 3 yr old did it. After inspection, we have been waiting 9 months for them to come with screw head covers and install. They always have an excuse. After going thru Hurricane Ian, the windows survived. However, 4 months after Ian, 1 of the windows has cracked. We notified them, but they have been totally unresponsive. This is absolutely the WORST Company i have ever dealt with!! Crappy installers, unresponsive service, and do not honor their stated warranties/guarantees.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Ray D.
01/2023
0.5
This company is completely inept in handling customer service. The low E failed on one of my brand-new windows. Twice they came out. Forgot the window the first time and brought the wrong window the 2nd time. The people I spoke to had an attitude and took no responsibility for these errors, blaming it on the manufacturer and not themselves. The manufacturer yes however I did not buy through the manufacturer, I bought through Florida Window and Door. Be very wary before doing business with them. They have very poor and inept customer service!

Rating CategoryRating out of 5
quality
2.0
value
0.5
responsiveness
0.5


Barb D.
01/2023
0.5
Do Not Hire This Company!(FLORIDA WINDOW AND DOOR) I had them install windows but the damage they did around the outside of the windows is uncalled for. gouging the stucco, taking new paint off of newly painted house, They refuse to come and repair the damage. They screwed the window to my marble window sill, my old windows were not screwed to my marble sill, l will not pay a penny for the damage they have done until they repair the stucco and paint! I am not able to get on a ladder anymore at 81, to fix this mess. I have called and called, I never get a call back, am being ignored. I have written to BBB and hope they will help me .I have a lawyer appt and hope I can get help somewhere!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
0.5


Denise N.
04/2022
0.5
salesman misrepresent the customer Deborah in upper level management refuses to answer calls for upset customers Customer service rep hangs up on me They send all of their customer complaints to a guy named John that treats the customer horrible. Ordered windows in November and keeps pushing out the date I signed a contract and then they added language to it after I signed it After contract signed quoted a ridiculous cost and said there was a 77% discount which is a lie. RUN from this incompetent company

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$21,000

Francine K.
01/2019
0.5
Sorry I could not give zero or negative stars. Terrible customer service, sloppy clean-up, work went nearly five months past original completion date because they did not measure window correctly (twice!) and then made excuses. Totally unresponsive to calls/messages.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Nicole M.
10/2018
4.5
They did a great job with thorough follow up-- the only hiccup being my hoa--which was not their fault. I had a good experience.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Carol M.
10/2018
5.0
n/a

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer C.
10/2018
5.0
n/a

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick C.
10/2018
5.0
They do a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

yarix s.
12/2016
0.5
By far the worst company I have ever dealt with. Not on one occasion but as an ongoing issue throughout the process and even after the fact. One of the windows was even defective. Made the mistake of recommending them initially. To then find out that they failed with those recommended too. Horrible customer service. I am very confident that any 5 star review is one of their own people posting it. Absolutely DO NOT recommend this company!!! Went with them because of their prices then realized that paying a higher price would have been a better choice. The stress and frustration they have caused has certainly not been worth the savings.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
0.5


Melissa B.
01/2016
5.0
Salesman was great. The installers were clean, efficient and on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

1125 North Dixie Hwy Suite 1, Lake Worth Beach, FL 33460


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

window installer

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Florida Window & Door accepts the following forms of payment: CreditCard
Yes, Florida Window & Door offers free project estimates.
No, Florida Window & Door does not offer eco-friendly accreditations.
No, Florida Window & Door does not offer a senior discount.
No, Florida Window & Door does not offer emergency services.
No, Florida Window & Door does not offer warranties.

Contact information

1125 North Dixie Hwy Suite 1, Lake Worth Beach, FL 33460


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed