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KINCAID ELECTRICAL SVC

Electrical, Lighting, Home Security Systems,

About us

We are Electrical Contractors serving Central Florida for over 38 years. We specialize in custom residential and commercial service calls and maintenance. We pride ourselves on being knowledgeable, polite, professional, and clean. All of our technicians have been with the company for a minimum of 10 years.

Business highlights

52 years of trusted experience
Emergency Services Offered

Services we offer

Electrical Service, Maintenance, New Construction, Landscape lighting, Ceiling Fans, Custom Lighting design and installation, Lighting retrofits, Electrical Panel repair, New Electrical Services Installation, Security Alarm Systems, CCTV, Security Monitoring, and Low Voltage Lighting Systems

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.638 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
0%
3
3%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 38 reviews

Lauren C.
01/2019
5.0
electrician
  + -1 more
Not big on reviews, but I had to leave a glowing review because I am so pleased with both the work and the finished product! I called Kincaid Electric out to add two outlets in my living room, and to install my new Samsung Frame TV. I wanted it to look super professional with no wires, flush mount, etc. My husband and I DIY’ed a fireplace in our living room and needed an outlet added for the electric fireplace insert. The two guys who came out were on time, very professional and very clean (no mess when they left!). They asked me questions as the installation went along to be totally sure they understood my desires. They read the directions for the TV and fireplace and made sure to set things up ‘just so.’ The results are FANTASTIC. The TV looks like a million bucks - we are thrilled! Really pleased with the quality of work these guys did and would not hesitate to call them back out for future electrical needs.
Description of Work: Outlets installed, TV wired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan M.
11/2018
1.0
electrician
  + -1 more
DO NOT CALL! Not even for a QUOTE! They charged me for coming to the house and not doing any service. Back in March 2018 I called a few electricians to get quotes for installing a water heater. A few companies came to my house and realized it was not possible to install it. Kincaid was one of them. None of the other companies charged me, except Kincaid. They never mentioned there was gonna be a charge, and now 8 months later they decided to send me a bill for $85 for a "service call". When I asked the owner to cancel the invoice - he refused. If every other company who came to my house charged me for not doing any service I would be in trouble. I don't understand how they wanna stay in business if they treat customers like this. They do not care about customer service. They care about MONEY a bit too much. I don't know if they are good electricians, because they never worked at my house, but this I can tell you: they are not courteous to their customers.
Description of Work: Water Heater Installation

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$85

Response from KINCAID ELECTRICAL SVC
We received [Member Information Removed] call from Mr. [Member Name Removed] May 31rst of this year. He asked an electrician to come out and wire in [Member Information Removed] water heater that he was providing (did not ask for estimate). He stated the heater had to be wired in that day. We pulled one of our technicians off of [Member Information Removed] job and sent him right over (30 minutes drive to and from customers house). Upon arrival at Mr. Muresans home we inspected the project and determined that the water heater he had purchased was too large for his home's existing electrical services. Installation of this product would be in violation of the National Electric Code and be an inherent fire risk and could possibly damage life and property if installed. We advise the owner and recommended [Member Information Removed] plumber we work with to help him resolve his issue. We sent our technician to [Member Information Removed] job to do [Member Information Removed] job, we did not purchase the incorrect heater, and we have [Member Information Removed] one hour minimum charge. That is our company policy and has been for 46 years. After [Member Information Removed] bill being sent [Member Information Removed] bill out after the service call and then the first of the month every subsequent month for the past 5 months with no communication from the customer, they called (and emailed) yesterday and threatened the above review as leverage for him to not have to pay his bill.

Alan & Patricia S.
05/2018
1.0
electrician
  + -1 more
Terrible. As we said above we believe from the experience we had that they put in bad batteries that we paid a high price for. Plus we feel that we were charged for replacing the smoke detector that they provided when we believe it was not necessary. In other words we paid a lot of money for what? We did try to contact them by sending a message through their website. They did not respond to it. Plus our lawyer sent them a letter which they did not respond to.
Description of Work: We called them because one of our smoke detectors was chirping and my husband did not know it had batteries. They went and replaced the batteries in all the smoke detectors. We did not ask them to do that and we did not give them permission to do that. They charged an outrageous amount for those batteries which could be purchased at Walmart or the Dollar Store for a fraction of that amount. A few days later a different smoke detector was saying low battery. They came out and took away that smoke detector and got one out of their truck and installed it. We felt that was overkill for a low battery. We did not buy or provide a smoke detector. About a week later in the middle of the night another smoke detector went off in the middle of the night.. We called the fire department and they put in a new battery and we have had no trouble with that smoke detector. And then a few weeks later another smoke detector went off and my husband changed the battery and now we have had no more trouble. Our conclusion is it was overkill and expensive to replace one of their smoke detectors for a low battery and we paid a high price for bad batteries that they installed. We did try to contact them through their website and left a message on their website about our unhappiness with their work. Plus, our lawyer sent them a letter. We never got a response from the website message or from the letter our lawyer sent them.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from KINCAID ELECTRICAL SVC
We are sorry the customer feels this way about her transaction. We always prefer that anyone that has a discrepancy or concern with their invoice to call the office first as we can look back and address any concerns they have. Since no call was made please let me address the issues here. All hardwire smoke detectors have batteries. We replaced the battery because it was chirping, this would have been the most apparent fix being that smoke detectors indicate a need for a new battery by chirping and the customer had not already done so. We didn't replace the smoke detector at this point because that would have ran up cost to the customer and we were trying to resolve this problem for her at a minimal expense. A few days later the problem arose again. We immediately rearranged our day, to return to the customer's house shortly after she called (same day), we then replaced the smoke detector. I feel this review is a little unwarranted being that we took care of this customers needs in an extremely timely manner, and she was only billed for 1/2 half the labor we have associated to her job. In effort to be completely transparent to prevent any further confusion, our labor rate is $85/hour/man (which is inline with any reputable, established, licensed and insured professional company) and we do not give senior discounts (customer never asked if we did prior to calling us to her home). We always strive to deliver the best possible service to our customers and am truly sorry this customer feels that we came up short. We wish you nothing but the best of luck in your future endeavors.

Fernando D.
04/2018
3.0
electrician
  + -1 more
Crew came in and replaced all smoke detectors. Did not label the electrical panel, instead we-wrote on the old labels. Poor job. Then I called back and crew came to do what was expected. New labels, digitally printed and professionally installed.
Description of Work: Replace smoke detectors and re-label the electrical panel

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$1,200

Response from KINCAID ELECTRICAL SVC
Mr. [Member Name Removed], Thank you for the review. I am sorry you were disappointed with the labeling of the panel. Our standard practice is to collect the information and return with a printed label and we did this the following Monday that you contacted our office. Unfortunately our guys do not have a full size printer on there service true and can not print professional labels while on site. We have to do this in the office and return to adhere them to the panel. I appreciate your evaluation and business. I would like to note that the price was determined via free estimate prior to work being performed, owner agreed to the predetermined price of the Job and we proceeded.

Donald R.
02/2018
5.0
electrician, home security systems
  + 0 more
All installation work was done very professionally. Chris followed up promptly in the weeks after the work was done to make changes to the programming to adapt to our needs. I’m very happy with the the service provided.
Description of Work: Installed security system including multiple security cameras. Added a 240 VAC outlet in my garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Rita H.
08/2017
5.0
electrician, lighting
  + 0 more
Everything went as planned,excellent work passed all building code inspections no problem
Description of Work: Wall outlets ,lighting, switch,outdoor lighting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$372

Margaret R.
04/2017
5.0
electrician
  + -1 more
The electrician was very efficient and had it fixed in about 15 minutes. The service was wonderful.
Description of Work: We needed the electrical connection to the garbage disposal fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Chris H.
01/2017
5.0
electrician, home security systems
  + 0 more
Kincaid responded in a timely manner, did a quality installation, and I am 110% satisfied. I have also been a customer on the electrical side, where I have experienced the same results!
Description of Work: Wireless Alarm / Security System Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Art B.
01/2017
5.0
electrician
  + -1 more
On time very clean sharp guy did the install.
Description of Work: put in a temp. const. service for may project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Melanie L.
01/2017
5.0
electrician
  + -1 more
Kincaid Electric preformed the service and was both professional and efficient. I would highly recommend them.
Description of Work: Our alarm system needed to be updated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Samuel V.
01/2017
5.0
home security systems
  + -1 more
From start to finish, it was a terrific experience. From the initial phone call, Chris was very informative, friendly and punctual. The touch screen control panel is simple for all family members to operate. Installation of the alarm system on my older home was trouble free. The system has been installed 6-8 months, and it has operated flawless. Having a Kincaid Alarm system provides peace of mind to my family and I. I have and will continue to recommend Kincaid Alarm Company to all of my family and friends.
Description of Work: Install new alarm system in our residential home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jana W.
12/2016
1.0
electrician
  + -1 more
I talked to Chris Kincaid and he asked that I send pictures which I did. He said they would be out in about a week. They never showed up so I texted him and asked if they were going to do the work, He never responded and never did the work.
Description of Work: Yard Light was hanging by the wires and needed to be fixed

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from KINCAID ELECTRICAL SVC
I apologize for the delay in getting to Mrs Weavers lighting issue. We were very busy and it take responsibility for not being there in a timely manner. When she followed up with a text, I did respond and told her of our availability and recommend that if she needed the work done sooner than we hen we could get there that she call another service company to try and get it sooner. She texted me back later and said she had someone else that was going to take care of it. I apologize for the misunderstanding in the scheduling of this job, take full responsibility and wish them all the best.

John B.
11/2016
5.0
electrician
  + -1 more
Great. My questions were answered right away and Chris Kincaid called me before the electrician came out. Al was very professional and very knowledgeable.
Description of Work: Add breakers to my generator panel, install two new outdoor post lights, replace ext flood light, convert five fluorescent fixtures to T8.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Amy C.
10/2016
5.0
electrician
  + -1 more
We had an appt scheduled for Friday, Oct 7 and with the impending storm projection, the company has closed for the day. When our appt passed without a service rep showing. I waited a couple hours and called the company. I spoke w/Allan Kincaid who explained they had given their employees the day off due to the predicted weather from Hurrricane Matthew, he also explained that it would probably be Mon or Tues to get someone out to us. I explained that we were only visiting for a few days and would it be at all possible to have someone come out on Saturday. He then offered to contact one of his men and see if they could accomodate us that day or the next. Within 20 minutes he called me back and stated a service tech would be at my residence within the hour. Scott Britt is the service tech, who took time out of his day off to assist us. He trouble shooted the issue (a burnt wire in timer box) and had it repaired within 45 - 60 minutes. It was nice to work with such a caring and accomodating company, who has professional staff that seems to care about their customers. Huge thanks to Allan Kincaid and Scott Britt, for dedicated service to customers, even during what could have been catastrophic weather. I will definately recommend their company and call them in the future for my electrical needs.
Description of Work: We had a wiring or breaker issue to our water heater, were not sure which.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Michelle C.
05/2016
5.0
electrician, lighting
  + 0 more
As stated above....very excellent decision to go with Kincaid Electrical Services. I had other estimates but had a good feeling about them. Everything was explained and all work was done to meet my expectations. I would recommend them without any doubt.
Description of Work: Service upgrade to 200A for house. Demo/rewiring of outside bldg. New lighting, outlets, switches. Other issues that were found were repaired and resolved to pass inspection. This is an older house that had major electrical issues. I can not say enough good about Kincaid Electrical Services. They were promt, professional, and were very reasonable considering the amount of work needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Robert L.
04/2016
5.0
electrician, lighting
  + 0 more
They got the jobs done quickly and efficiently. I cannot say anything but good about them. They are the best.
Description of Work: Kincaid electric was contacted in the morning and we had 3 lights to hang, a pool timer to repair and a fan to repair. We were on a time crunch because we were listing our home to be sold. They came through and got someone here the same day. I will highly recommend them and will only use them in the future. They are the best.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith S.
03/2016
5.0
electrician, lighting
  + 0 more
showed up on time was very professional and skilled tested systems cleaned up after
Description of Work: put 4 lights in ceiling of kitchen supplied lights ran new line for 2,500 watt heater in bathroom and supplied heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Barbara B.
09/2015
5.0
electrician, lighting
  + 0 more
I called in the morning and Allen came right out & sent a worker that afternoon. He was efficient, polite, neat & when he was waiting for some wire to be delivered he fixed the chain saw my grandson was using. I don't think I've ever had such an economic experience with any trade before in my life. plus the men were all extremely nice.
Description of Work: I needed a dyer plug, bathroom light & motion light installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Gerard G.
07/2015
5.0
electrician
  + -1 more
Very satisfied! Very prompt and extremely helpful. I live in Missouri so trying to find someone in FLORIDA that was qualified I felt was a huge issue. Using Angie's list was a relief and Kincaid Electrical Service was the best thing we did to restore power.
Description of Work: Checked out why the house had no power.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$75

Carol M.
07/2015
1.0
electrician
  + -1 more
Charged me $80.36 to change a fluorescent bulb in my closet. I told them when I promptly paid, I felt this charge unfair. How long did it take to change a bulb? What did the bulb cost, how much gas to get from Lake Wales to Winter Haven. Never will use them again.
Description of Work: Charged me an outrageous price to change a fluorescent bulb in my home.

Rating CategoryRating out of 5
value
1.0

$80

Response from KINCAID ELECTRICAL SVC
Our minimum service charge is 1 hour. We repaired the problem this customer called us out to perform with the utmost of professionalism. The customer's home is approximately 30 minute drive from our shop one way. They were charged our minimum service charge plus materials. I feel this customer's review is unrealistic and does not represent the service we provided. I feel bad this customer was dissatisfied with the charge, but I don't think you will find many companies out there that will work for free.

C Rudy E.
07/2015
5.0
electrician
  + -1 more
Very professional attitude. Kincaid assigned a single electrician to work with us throughout the entire time so his attention was focused completely on our job. When necessary, owner Alan Kincaid got involved as well. Very professional attitude.
Description of Work: Wire interior of house renovation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Elizabeth P.
03/2014
5.0
electrician
  + -1 more
Very professional with positive attitude. The job was a little complicated but he found a way to make it work I was very pleased with their service.
Description of Work: installed pendant light

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle C.
01/2014
5.0
home security systems, electrician
  + 0 more
From the initial call for scheduling to the actual visit, Allen and Al were so professional. Al took the time to ask questions first and then begin the installation.
Description of Work: installed a 4-plug outlet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MARK B.
06/2013
5.0
electrician
  + -1 more
I have used these guys 3 or 4 times over the years and never had any problems with their work, very professional and everything is done to code.
Description of Work: Had 2 over the range microwaves wired and installed, outside receptacle installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Linda S.
02/2012
5.0
electrician, lighting
  + 0 more
I called them for an estimate. The man who came out was very knowledgeable and made logical suggestions about how to accomplish the security lighting I was wanting. He called me within a couple of days to give me the estimate. I thought it was reasonable for the amount of work they were going to be doing. They came out and did the work all in one day. They came when they said they would. When one of the motion detector lights was not working properly, they came right back out and adjusted it. I am very happy with what they did.
Description of Work: They installed outdoor security lighting and changed the location of switches inside my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000
    • 1(current)
    • 2

Contact information

56 W Central Ave., Lake Wales, FL 33853

http://www.kincaidelectric.com

Service hours

Monday:
7:30 PM - 5:00 PM
Tuesday:
7:30 PM - 5:00 PM
Wednesday:
7:30 PM - 5:00 PM
Thursday:
7:30 PM - 5:00 PM
Friday:
7:30 PM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Home Security Systems,
Landscaping - Lighting,
Ceiling Fans

FAQ

KINCAID ELECTRICAL SVC is currently rated 4.6 overall out of 5.

Monday: 7:30 PM - 5:00 PM

Tuesday: 7:30 PM - 5:00 PM

Wednesday: 7:30 PM - 5:00 PM

Thursday: 7:30 PM - 5:00 PM

Friday: 7:30 PM - 5:00 PM

KINCAID ELECTRICAL SVC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, KINCAID ELECTRICAL SVC offers free project estimates.
No, KINCAID ELECTRICAL SVC does not offer eco-friendly accreditations.
No, KINCAID ELECTRICAL SVC does not offer a senior discount.
Yes, KINCAID ELECTRICAL SVC offers emergency services.
Yes, KINCAID ELECTRICAL SVC offers warranties.
KINCAID ELECTRICAL SVC offers the following services: Electrical Service, Maintenance, New Construction, Landscape lighting, Ceiling Fans, Custom Lighting design and installation, Lighting retrofits, Electrical Panel repair, New Electrical Services Installation, Security Alarm Systems, CCTV, Security Monitoring, and Low Voltage Lighting Systems

Contact information

56 W Central Ave., Lake Wales, FL 33853

http://www.kincaidelectric.com

Service hours

Monday:
7:30 PM - 5:00 PM
Tuesday:
7:30 PM - 5:00 PM
Wednesday:
7:30 PM - 5:00 PM
Thursday:
7:30 PM - 5:00 PM
Friday:
7:30 PM - 5:00 PM