Pool and Spa Service, Pool Sales Construction and Installation
About us
Certified Pool Pros is a pool cleaning, pool service and repair and construction company committed to helping you enjoy the entire swimming season in your pool with zero downtime. We are fully licensed and insured to perform all aspects of construction and repair.
Located in Lake Mary, Florida, we’re a local company created by a life-long Winter Park resident with over 30 years experience in the pool industry. Our mission is to always exceed your expectations.
Business highlights
12 years of trusted experience
Emergency Services Offered
Services we offer
Design and build new pools Design and remodel existing pools All pool repairs Weekly Pool Service Includes Water line brush Skim pool surface Vacuum pool Weekly pool service Evaluate overall pool health
Service not provided expected days. No attempt to reschedule. Weeks missed with no price adjustment, reason or apology.
Description of Work: Pool service not provided on a consistent manner. Missed several weeks, then on promised days did not show up. Happened several months in a row with no adjustment to our monthly fee. Contract/ service cancelled.spoke to the owner and service still not provided on promised days with no form of contact to reschedule.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Certified Pool Pros
There is simply nothing accurate about these comments. I am the owner of the company. I was the previous owner of this customers home and sold it to them. This customer has also requested connecting with me via my linkedin account. The husband used to sit and chat with our tech and never mentioned any issues. I do not know how to respond to comments that are not based on facts.
Samuel M.
03/2016
5.0
pool cleaners
+ -1 more
This company is my monthly maintenance company, and have been caring for and maintaining my pool for over 2 years. The are extremely courteous and professional, and very attentive to detail. When I have needed equipment replacement, I always check on-line and local providers of the equipment, and Certified Pool is always competitive and usually less expensive then any other source for the same brand name equipment, and their price includes installation, which is extra everywhere else. And no delays. They take care of business. I have been very pleased with their service,and will continue to have them as my pool maintenance and service company.
Description of Work: Over time, maintained pool and equipment, and have replaced the old pump and filter (both were over 15 years old). Excellent work, very courteous and prompt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Response from Certified Pool Pros
Thank you so much for your kind words, we're very happy to have you as a customer!
Pinny S.
02/2016
5.0
pool cleaners
+ -1 more
I Own a pool house for 3.5 years now. I tried several maintenance companies, i had to fire 2 due to letting my pool turn green and fail to show up weekly. Even tried maintaining myself, fired me too. I hired Certified pools 4 months ago, no complaints, pool is clear, they come every week. pretty simple. Billy is my office neighbor. definitely recommend.
Description of Work: Weekly Pool Maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Certified Pool Pros
Thank you Mr. [Member Name Removed], it's great to be a neighbor and we're happy to provide you outstanding service
Maurice K.
01/2016
5.0
pool cleaners
+ -1 more
CPP provides me weekly service & maintenance of my salt water pool. I found them by word of mouth by some local Central Florida property managers about 10 months ago, for the rental properties they serviced. Plus they resurface my pool deck recently and it came out really nice. Also, they stopped my pool leaking & me having to put water in it every 3-4 days. I have had no problems and highly recommend them for regular service or pool renovations.
Description of Work: Certified Pool Pros are providing me weekly service & maintenance & recent repairs to my salt water pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Certified Pool Pros
Thank you Mr. [Member Name Removed], it's wonderful to have you as a customer!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
Certified Pool Pros is currently rated 4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Certified Pool Pros accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Certified Pool Pros offers free project estimates.
No, Certified Pool Pros does not offer eco-friendly accreditations.
No, Certified Pool Pros does not offer a senior discount.
Yes, Certified Pool Pros offers emergency services.
No, Certified Pool Pros does not offer warranties.
Certified Pool Pros offers the following services: Design and build new pools Design and remodel existing pools All pool repairs Weekly Pool Service Includes Water line brush Skim pool surface Vacuum pool Weekly pool service Evaluate overall pool health