Beyondscapes

After a month of rain excuses last August I finally realized the screen enclosure needed to be installed before the pond and halted pond construction. Beyondscapes was suppose to install enclosure but backed out so I had to get another installer. Screen was completed the end of April 2020. Tyler told me he was an Aquascapes contractor and had to take time/date stamped pictures of pond progression so Aquascapes would warranty workmanship. I realized the weed screen he left at my property for underlayment, the thick plastic and small spillways were inferior and by no means aquascape materials. When confronted he back peddled and come to find out it was all a lie. I told him he either needed to give me an itemized receipt before work began or he needed to give me my money back. His company emailed me a 6 page amended contract dated 7/11/19 with my name forged on it that I had never seen before. I was never asked to sign anything but Beyondscapes was more than happy to take my money. I have tried to work with Beyondscapes since then but they now tell me they will not move forward with the pond installation and want to give me the supplies and reimburse me $600 to build it myself. I cannot trust the company and just want a refund for the full amount paid for all the trouble and aggravation they have caused me. I have many emails of correspondence to prove allegations and more,

Consistently they missed dates for appointed service, they misinformed me many times, and the materials specified in the contract were never received. They also failed to complete the installation. I tried numerous times to resolve the issues with them and I have had no luck. I have never had a problem with a company until now. I would warn anyone to not hire them as I now have to take them to court.

Contract signed August 27, 2019. Took my money, performed less than half the demo, 11 email promises to do work in 6 months and a completion date (no work done, never saw him) Promised Florida Attorney general work would be done, nothing. No refund as of today March 31, 2020. DO NOT give this guy a DIME!!!!!!!

Ripped me off for $5000. Didn't do work and disappeared!!!!!

Still unfinished. Money paid in full. job began 10/2 and said it would be finished by 10/12/19 Fountain flow of water erratic. Tyler said it was the pump and needed to be replaced. 2 fountains, 2 pumps. I'd wanted a complete job, so he also furnished a completion of decorative stones which came out stunning, great job. He recommended interior lighting so it was ordered. I've been advised that the lights arrived. It is 11/14/19 no lights. 2 days after pump installation, water level petered out again, so it wasn't so much the pump but the source.. Beyondscapes has been contacted several times with occasional responses....but no return to complete job. I have full text communication. Job needs to be finished. there has been no advisement and complete silence. Not good business.