camera repair, home security systems, home automation
+ 1 more
Excellent prompt service, very knowledgeable
Description of Work: Home Automation, Camera Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Meg N.
09/2019
5.0
home security systems
+ -1 more
Great communication. Fast response and service. Worked according to estimate given. Polite and respectable. Knowledgeable and nice. I would absolutely use this company again and recommend them as well.
Description of Work: Home Security Systems
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
B C.
08/2019
2.0
camera repair, home security systems
+ 0 more
Vendor very shady. Replaced high end DVR with off market brand DVR and charged 3x the cost. My original cameras were all white, he tried to belittle my intelligence by stating my cameras were all black, he stated "I decided to replace them with white cameras" without notifying me, I told him I know what I had, as far as I'm concerned , he only changed my white cameras with 2 black cameras on the side of my home. I asked him why would I want 2 different color cameras on my home? Currently we're in dispute with my credit card company. Has refused to provide warranty on multiple request. Would not recommend.
Description of Work: Checking home security system and home alarm due to lightening strike.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Response from TECHFENSE SOLUTIONS LLC
I responded to customer immediately and was on time for the appointment the next morning. I did a walk thru and assessed her equipment all with her by my side. A written estimate was given and accepted before any work was done. Customer was emailed a signed copy with all warranty information twice. All of customers previous cameras were black and were left onsite after new white cameras were installed. I installed white cameras because customer has white soffits/fascia. Customer wanted repairs ASAP and white cameras were in stock whereas black cameras would need to be ordered. Despite being verbally attacked by customer, professionalism and composure was always kept. I called my supplier on speaker phone with customer and he verified serial numbers for white cameras that I put in. After accusations, customer called for service and I responded to take care of it at no charge. I even replaced 2 extra cameras at no charge as a courtesy because customer gave me 2 referrals.
David R.
08/2019
5.0
camera repair, home security systems
+ 0 more
We had done business with our previous alarm company for over 12 years. After multiple calls to them over 6 week period with no response to repair an alarm sensor, I checked on Angie’s List for other companies. Lav at Techfense was extremely responsive and came out right away to make the repair. We asked about upgrades which were quoted at very reasonable rates. The work was scheduled and completed quickly. We also had a camera system not functioning at its potential. Again, Lav provided an economical solution, which was scheduled and completed in just a couple of days after we gave the ok. Lav and Techfense gets my highest recommendation.
Description of Work: Electrical
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gary S.
08/2019
5.0
home security systems
+ -1 more
Lavinash Basdeo (TechFense) was one of two out of five contacts I used taken from Angie's top rated in this field. The second contact rang my phone and disconnected after a few short rings. So TechFense was the only one from which I got an estimate. I didn't try for another because Lavinash has a calm, warm demeanor and demonstrated his knowledge effortlessly, someone I can let in my house. He didn't use a sales pitch. Don't become concerned about the money. You can choose a reliable system at many price points. I chose a high end system. I chose six 4K cameras, the most well defined video available. There is an APP for the cell phone. I added an eight terabyte recorder capable of about two months of movement and connected it to my smart flat panel TV. I had some objects disappear from my yard and I can't tell when it happened. Neighbors had similar experiences and there are newspaper stories. I don't want trespassers vandalizing a political sign I might put on my front lawn or unwanted strangers harassing my wife when I'm not around. I am away from the house for extended periods. If it's serious, I'll contact law enforcement with the video I'll have. Lavinash arrived on installation day with all the necessary materials and tools and worked until he was done. He needed to come back for a few tweaks, nothing major. He completed some work I requested and trouble shot my fax machine. He did not react negatively or charge extra. I would hire him again. (price without tax)
Description of Work: Home security camera system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,490
Marshall G.
07/2019
5.0
home security systems
+ -1 more
He was very quick to respond, thorough in his review and analysis, very knowledgeable. Would definitely use him again and/or refer him to others without reservation.
Description of Work: Repairs on alarm system, new controllers, wireless sensors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Mike K.
07/2019
5.0
camera repair
+ -1 more
The installer was not only on time but very detailed orientated. He ensure that all functions of the camera was working and double check with me while I was at work to ensure all camera angles are perfect.
Description of Work: Installation of 9 security camera system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Kerul K.
02/2019
5.0
home security systems, home automation
+ 0 more
Lavinash was very responsive throughout the process, and was patient in troubleshooting technology issues. He was always prompt, professional, courteous, efficient, and overall easy to work with.
Description of Work: Install Ring Video Doorbell Pro, chimes, interior security cameras, wifi access points
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
White W.
01/2019
5.0
home security systems
+ -1 more
Amazing. We moved crosscountry to utah and had a security system in our house we forgot to remove. The new buyers didn't want it and we had didn't want to give it away. Lavinash went above and beyond for us. He did an amazing job. He removed it and made everything look great all for a very good price. I am so glad we found him!!!
Description of Work: Security system removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Shirley D.
01/2019
5.0
home security systems
+ -1 more
Mr. Lavinash Basdeo was on time, very professional and efficient in his work.,very knowledgeable and would hire him again if I need something done. He is a very nice guy.
Description of Work: Installation of security cameras
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Innocenzo S.
01/2019
5.0
camera repair
+ -1 more
Mr. Lavinash Basdeo was extremely professional in every aspect of the word. We agreed to a quote and he went right to work. Completely satisfied with the job. Recommend as first choice option.
Description of Work: Install of Security Camera System.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gerry M.
12/2018
5.0
home security systems
+ -1 more
Very good. Arrived on time and found several possible issues that could have caused the false alarm. Will use them again if I need further assistance.
Description of Work: Trouble shoot false alarms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Keisha A.
12/2018
5.0
home security systems
+ -1 more
Excellent! He does a really good job, he is very responsive and helpful.
Description of Work: He installed an alarm system in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joe G.
11/2018
5.0
home security systems
+ -1 more
The owner does excellent job. He's proficient, clean, very professional, and courteous. I referred him to a neighbor as well. He's a real honest guy and very fair.
Description of Work: He came and installed cameras inside and outside of my house. I also had him come in and do some re-wiring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard V.
11/2018
5.0
home security systems
+ -1 more
Experience is doing really really well. We were thinking we were getting 4 mega pixel cameras and we got 6.
Description of Work: They installed 17 cameras on our property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
andy J.
11/2018
5.0
camera repair, home security systems
+ 0 more
TechFense Solutions was extremely professional and diligent in the installation of my cameras. They guided me through the entire process, and made sure not to "overkill" my installation by upselling me unnecessary devices. They developed a plan for installation, identified exactly where the cameras should be installed and ran the wires seamlessly. You can't see a single wire! Professionally installed, and they even followed up weeks later to make sure everything was in order. Would definitely recommend to others.
Description of Work: High Tech Security Camera Installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard V.
11/2018
5.0
camera repair, home security systems
+ 0 more
It was organized, professional, and easily done.
Description of Work: A full security system was installed on a 143 unit property.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Home Security Systems,
Camera Repair,
Home Automation,
Stereo and Home Theater Systems,
Electrical
FAQ
TECHFENSE SOLUTIONS LLC is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 3:00 PM
TECHFENSE SOLUTIONS LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, TECHFENSE SOLUTIONS LLC does not offer eco-friendly accreditations.
No, TECHFENSE SOLUTIONS LLC does not offer a senior discount.
No, TECHFENSE SOLUTIONS LLC does not offer emergency services.
Yes, TECHFENSE SOLUTIONS LLC offers warranties.
TECHFENSE SOLUTIONS LLC offers the following services: Alarm Systems, Surveillance Cameras, Access Control, Home Theater, Multi Room Audio, Networking. Offering solutions for homes and businesses.