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LOWE'S

Carpet Sales and Installation, Hardware & Home Improvement Stores, Doors,

Reviews

4.523 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
9%
3
4%
2
4%
1
9%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.6
responsiveness
4.4
punctuality
4.4
Showing 1-23 of 23 reviews

Chrisrtopher M.
07/2015
5.0
carpet installation
  + -1 more
The install when great. The installed was on time, professional and knew what he was very knowledgable. I would recommend Lowe's not only for their appliance pricing but their installation process.
Description of Work: I recently purchased a dishwasher and needed it installed. The Lowe's installer was very knowledgable and professional. He took his time to get it installed properly and was not hurried to get off to the next job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Christopher W.
05/2015
5.0
carpet installation, ceramic tile
  + 0 more
The installers arrived on time and started removing old carpet and pad. They replaced tack strip and metal strips around bathroom tile. Was done early and cleaned up plus vacuuming carpet.
Description of Work: Had carpet replace in my family room and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Charles K.
06/2014
5.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Doreen S.
05/2013
5.0
carpet installation
  + -1 more
Ordered and deliverd on time on schedule and pleased with their work.
Description of Work: Purchased carpet from the Apopka store and not the store listed on this report. Very happy with the service and installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Christopher W.
11/2012
5.0
carpet installation
  + -1 more
The installers came at 9:50am and finished by 2:10 pm. I had asked for it to be done in the morning because I work after 3:00 pm. The carpet installers Alex and Dusty were very professional and did a great job. The carpet was Mohawk.
Description of Work: Replace the whole carpet in 2 bedrooms, living room and hallway. It was needed because of a rewiring job. The carpet was damaged by all the people that walked over it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Dianne P.
08/2012
5.0
appliance sales
  + -1 more
a smooth process from sale to delivery to set up. All of my appliances have been purchased from this loves, refrigerator, range, and dishwasher.
Description of Work: I recently bought a new dryer. The sales person was very helpful and answer my questions. He arranged delivery around my schedule and my dryer was delievered and set up on time and the people were both courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Grace H.
04/2012
5.0
carpet installation, home improvement stores
  + 0 more
We received an estimate for the jobs. The service personnel arrived promptly and provided excellent quality work. We had two Kohler toilets installed and all trash was removed and the area left in perfect condition. On the window job, the windows were installed very efficiently, and they quickly pointed out that one window had been damaged in shipment, and they came back to install that one when it had arrived. In each case, they followed through to be sure we were satisfied with the work.
Description of Work: Lowe's has installed new windows for us as well as replaced plumbing fixtures. In all cases, they provided excellent workers and good quality merchandise. They also followed up after the job and responded to any questions immediately. We plan to use Lowe's for more projects in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

patricia I.
07/2011
4.0
home improvement stores
  + -1 more
The price was about average. They seem to be friendly. They are all about the same regarding quality.
Description of Work: I bought some stuff from Lowe's. I bought monkey hooks and finishing nails for my nailer.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$25

Ann B.
05/2011
5.0
home improvement stores
  + -1 more
They do excellent work in a timely fashion.
Description of Work: They installed a ceiling fan and garage door opener. They laid hardwood floor.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD F.
07/2010
5.0
carpet installation
  + -1 more
Every single thing was good. The people were nice and prompt. We were quite satisfied with the job they did.
Description of Work: They removed the old carpet, put a new pad down, and installed the new carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

SHEILA T.
05/2010
5.0
appliance sales, countertops
  + 0 more
had just purchased home and countertop was less than desirable for someone who likes to cook and bake all the time. Salesman was very knowledgable about different countertop materials. had done a lot of research and had decided granite was the only choice. Salesman said if you like to cook granite is the only material that will make you really happy. when I balked at the price he said he had 3 patterns on special for less than half the price. I selected one of those and have been very happy with it.
Description of Work: installed granite countertop in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Larry C.
10/2008
5.0
carpet installation, home improvement stores
  + 0 more
They did a great job. They did arrived on time. They were very friendly and kind and were very easy to work with. They did a great job about cleaning up after themselves. They did everything in one day and did a great job.
Description of Work: They came and installed carpet for me in my entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert H.
06/2007
5.0
doors
  + -1 more
I have been getting quotes on replacing the sliding patio doors for almost a month. Pricing ranged from 10K to 6K before I visited Lowes and got their quote. They quoted Jeld-Wen doors with their private label. They were the lowest price at $4479 that included installation. The customer service person spent a lot of time explaining different types of glass. I placed the order with them. They scheduled the installer to measure the openings. The installer they used was an old time carpenter, I could tell he had a lot of experience installing doors. Lowes telephoned me many times to tell me that a) the doors were ordered, b) permits were arranged, c) when the doors arrived, d) when the doors would be delivered, and e) when they could install them. The installer called himself also to inform us of his schedule and to work around ours. He had the doors installed in one day, next day finished with trim, and re-hanging our window treatments. They did an excellent job.
Description of Work: We had three sets of sliding patio doors replaced with French doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,479

PETER K.
07/2006
1.0
appliance sales
  + -1 more
Liked the product line, but incredible how they screwed up and didn't care about delivery. Great to sell, but makes you wonder what would happen if there was a problem. A manager who never answered the page when I was on the phone to speak to me to work out delivery took over 5 minutes (literally) and several pages by the cashier for an override to void the transaction, just looked up and asked why (I was cancelling)? I told him if you answered a page you would know and might have kept a sale. His reply- a shrug of the shoulders and walked away. Note - A second manager never answered a page either.
Description of Work: On a Thursday I bought a refrigerator, and was told since it was out of stock delivery would be a week from that Saturday. Got a call on Wednesday, still wasn't in and they'd have to delay again. If it came in early they'd put it on a "rush" to me. Was called that Friday and told it was coming in over the weekend, so they could deliver it on Monday 7/3. I very specifically covered for the 3rd time that they would call the morning of to tell the window, but that it would probably be noon - 4:00 because of where I live (not exactly a rush then for someone who was cancelled twice). I get a call that Monday and am told delivery will be between 5-9! No it wont! (That window was never ever mentioned). Several attempts to speak to a manager, (2 never picked up), several calls back with waits to have the phone even picked up and no response, so I went down and cancelled it. Let's just say, too bad I only have 1,000 characters to detail this.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,500

03/2006
5.0
plumbing
  + -1 more
I DON'T HAVE A BAD THING TO SAY ABOUT THEM. THEY WERE HERE ON TIME. THEY DID THE WORK QUICKLY, AND THEY CLEANED UP. I HAD NO PROBLEMS WITH THEM. HE WAS FRIENDLY AND COURTEOUS.
Description of Work: THEY INSTALLED A GARBAGE DISPOSAL IN MY SINK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

03/2006
2.0
doors, home improvement stores
  + 0 more
OVERALL I LIKED THE LINE OF PRODUCTS THEY CARRY, BUT I FIND IT DIFFICULT TO SHOP IN THEIR STORE ON ACCOUNT OF A LACK OF KNOWLEDGEABLE PEOPLE. SO THEY HAVE A LOT MORE STOCK THAN MOST PEOPLE, BUT THEY DON'T KNOW WHAT THEY ARE SELLING. THE QUALITY OF WORK
Description of Work: THEY INSTALLED A FRONT DOOR THAT I PICKED OUT IN THEIR STORE.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$500

03/2006
5.0
hardwood floor
  + -1 more
IT WAS GOOD. THEY WERE RESPONSIVE IN RETURNING OUR CALLS, AND THEY DID GOOD WORK. THE APPEARANCE OF THE WOOD IS GREAT. I LOVE THE OVERALL PRODUCT. I WOULD RECOMMEND THEM TO OTHERS, AND IT ONLY TOOK TWO DAYS FOR THE JOB.
Description of Work: THEY INSTALLED TWO ROOMS OF HARDWOOD FLOORING.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

JOHN O.
03/2006
4.0
garage doors
  + -1 more
THE OVERALL EXPERIENCE WAS A B. THE WORK WAS FINE. THERE WAS AN ISSUE WHEN THE WORK WAS GOING TO BE DONE. SOMEONE TOLD ME SOMETHING, AND SOMEONE TOLD ME ANOTHER THING.
Description of Work: THEY INSTALLED A NEW GARAGE DOOR AND REMOVED THE OLD ONE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$1,000

MARY B.
02/2006
5.0
doors
  + -1 more
The gentlemen who did the work was professional, worked very diligently and had no problems at all with the installation of my doors. He would be a pleasure to have back in my home. I will without a doubt call upon this company again for any household needs.
Description of Work: Lowe's had their subcontractors sent to the house to measure the door frame and area. They returned weeks later, removed the old sliding glass door and replaced it with a double french door and two side panels.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,490.2

CONRAD M.
11/2005
5.0
carpet installation
  + -1 more
Professional job from start to finish, included estimated amount of carpet needed for 4 bedrooms, neat and clean !Removed old carpet and pad, haul away the above, install new pad and carpet.
Description of Work: Removed old carpet and pad, haul away the above, install new pad and carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,899

PAMELA MROZINSKI M.
11/2005
1.0
doors
  + -1 more
THE SERVICE WAS TERRIBLE. THE DOOR WAS ORIGINALLY ORDERED IN JUNE. IT CAME IN AUGUST WITH A CRACKED WINDOW. IT WAS REORDERED AND CAME DENTED THIS TIME. IT WAS RE-ORDERED A THIRD TIME, AND THE STORE CANCELLED THE ORDER WITHOUT CALLING US. THEIR REASON WAS THAT ALL THE DOORS ARE DAMAGED. AFTER CONTACTING A MANAGER, ANOTHER SET OF DOORS CAME IN WITH NO DAMAGE.
Description of Work: MY OLD FRONT DOOR WAS TAKEN DOWN AND A NEW DOOR, DOORFRAME AND LOCKSET WAS INSTALLED.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,398.23

JACI W.
10/2005
5.0
countertops
  + -1 more
THE OVERALL EXPERIENCE WENT WELL. THE ORDER CAME IN ON TIME AND CORRECTLY. LOWES EVEN ASSISTED US AFTER OUR CONTRACTOR LOST A CRITICAL SECTION OF THE PLUMBING.
Description of Work: THEY ASSISTED WITH THE REPLACEMENT OF THE BATH TUB AND CORIAN COUNTERTOP. THE ALSO HELPED TO DETERMINE FAUCETS AND MATERIALS NEEDED TO COMPLETE INSTALLATION PROPERLY.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

TERRI F.
05/2005
3.0
lighting
  + -1 more
THE LOWES WORKER TOOK HIS TIME AND SEEMED LAZY. HE TOLD ME THAT I SPENT TOO MUCH MONEY ON THE CHANDELIER.
Description of Work: PUT UP CHANDELIER ON 22 FOOT CEILING.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$298

    Contact information

    1300 W OSCEOLA PKWY, Kissimmee, FL 34741

    www.lowes.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Hardware & Home Improvement Stores,
    Doors,
    Appliance Sales and Installation,
    Countertops and Backsplashes,
    Plumbing,
    Lighting,
    Hardwood Flooring Sales and Installation,
    Garage Doors,
    Ceramic Tile,
    Kitchen and Bath Remodeling

    FAQ

    LOWE'S is currently rated 4.5 overall out of 5.
    No, LOWE'S does not offer free project estimates.
    No, LOWE'S does not offer eco-friendly accreditations.
    No, LOWE'S does not offer a senior discount.
    No, LOWE'S does not offer emergency services.
    No, LOWE'S does not offer warranties.

    Contact information

    1300 W OSCEOLA PKWY, Kissimmee, FL 34741

    www.lowes.com