Captain Stone

Countertops and Backsplashes, Marble and Granite, Plumbing

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Captain Stone is a natural stone specialist company. We specialize in countertops. We can help you with natural stone repairs, modifications, installations and maintenance so you get the most out of your gorgeous surfaces. Work with a local stone carrier to customize your project. Call or click for a free estimate today.

Business highlights

Minority Owned & Operated
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

We specialize in natural stone countertops only. From repairs to new installs. New sink installs or replacements. Sealing and maintenance. All your natural stone needs for your countertops.

Services we don't offer

In order to provide the best possible service. We do not specialize or work with flooring or tile.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa


Photos of past projects

Reviews

4.810 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
10%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
4.4
responsiveness
4.6
punctuality
4.0

Filter reviews by category

Showing 1-10 of 10 reviews

Michael M.
05/2024
5.0
countertops
  + -1 more
Bayron Acosta is hardworking and conscientious but an artisan. He matched up all the grains of the granite so it was like a seamless flow of the grains. It was done in a timely manner and within my budget. The work team was the most personable people.
Description of Work: Installed granite countertops in my kitchen
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,400

Candido G.
04/2024
5.0
countertops, marble & granite
  + 0 more
Very well, job completed with great results.
Description of Work: Countertops and Backsplashes, Marble & Granite
Rating CategoryRating out of 5
Yes, I recommend this pro

Jacob K.
02/2024
5.0
countertops, marble & granite, plumbing
  + 1 more
We bought an undermount kitchen sink to replace replace our existing undermoutn sink. Byron installed it the day we reached out to him for a quote. The install was quick and he did great work, even handled the associated plumbing. I'm calling him again for any of my countertop repair, cleaning, and modification needs.
Description of Work: Undermount sink replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

JoAnne H.
11/2023
5.0
countertops, marble & granite
  + 0 more
Excellent job!
Description of Work: Countertop cut!
Rating CategoryRating out of 5
Yes, I recommend this pro

Frank D.
09/2023
3.0
handyman service
  + -1 more
Byron, the owner was very professional and courteous at the beginning but then his disposition changed to rude and unacomodating..At the last minute appointments would be cancelled and he would tell me when he’s coming back not what was good for me.. On top of the communication issues, the final installation included installation of the kitchen faucet which he started but claimed to need parts and then just put back the old faucet and stormed out of my home aggressively expecting to be paid ASAP.. Because he was rushing it threw me off and did not realize till he left I had not been given an invoice and when I got it I noticed the money charged for the faucet seemed to be included and not removed.. I called Byron who insisted he had to charge me for his time disassembling the faucet.. Really? At that point he showed how petty and unprofessional he is telling me how “ I sure would understand”. No no no!! Just not right! He did a a fantastic job on the installation but gets an F for customer service..
Description of Work: New Kitchen, bathrooms countertops/sinks/.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$4,400

Response from Captain Stone
Dear [Member Name Removed], I would like to begin by expressing our sincerest apologies for any inconvenience you experienced during your recent interaction with our services. We greatly value your feedback, as it helps [Member Information Removed] improve and provide better service in the future. We understand your frustration with the rescheduled appointments, and we genuinely intended to find a suitable time that would accommodate your schedule. However, sometimes unforeseen circumstances can arise that affect our availability, and we are truly sorry for any disruption this may have caused. Regarding the faucet installation, we want to clarify that we initially attempted to install the new faucet as part of the service. Unfortunately, we encountered an issue with the water line not being long enough, which prevented [Member Information Removed] from completing the installation. Due to your request, we had to reinstall the previous faucet to ensure your plumbing was functioning correctly. We understand the frustration this may have caused and apologize for any miscommunication. In terms of the payment request, we aim to maintain transparency in our billing process. We typically send invoices electronically via email to ensure accuracy and efficiency. We did not provide a paper invoice on-site, and we apologize if this was unclear. We did make several attempts to address your concerns, unfortunately we did not receive a response. Once again, we apologize for any inconvenience you experienced, and we appreciate your feedback as it helps [Member Information Removed] enhance our services. If you have any further concerns or questions, please do not hesitate to reach out to [Member Information Removed]. We are committed to resolving any issues and ensuring your satisfaction. Thank you for choosing [Member Information Removed] for your plumbing needs, and we hope to have the opportunity to serve you better in the future. Sincerely, Bayron Acosta Captain Stone (321)-240-5241

Edwina C.
08/2023
5.0
countertops
  + -1 more
Captain Stone did a fantastic job on my bathroom sink. I will recommend to anyone cause the job. They did great job.
Description of Work: They replace my bathroom countertop in a new sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Captain Stone
Thank you for your feedback we greatly appreciate you.

Tom C.
11/2022
5.0
countertops
  + -1 more
Bayron removed a small acrylic undermount sink, enlarged the hole in the existing granite top and installed a much larger stainless steel top mount sink. The job went quick, clean up was good, and the new sink looks great! We are thrilled! I would not hesitate to hire him for any granite work!
Description of Work: Replace undermount sink with top mount sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Captain Stone
Thank you, we greatly appreciate your feedback.

Ernest P.
11/2022
5.0
countertops, marble & granite
  + 0 more
It was a good and extremely well service. I'm very satisfied. He took care of all the problems. He was able to fixed all the problems. He back the area to like a brand new one.
Description of Work: They refinished and repaired granite countertops.
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Response from Captain Stone
Thank you, we greatly appreciate your feedback.

David B.
11/2022
5.0
countertops
  + -1 more
It went great. He was very fast and courteous. They were professional. Did more than I asked them to do.
Description of Work: He made hole on my kitchen's countertops.
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Response from Captain Stone
Thank you for your feedback it was an honor to serve you and your home.

Thomas L.
11/2022
5.0
marble & granite
  + -1 more
What a success! He worked quickly, protected the countertops, cabinets and floors. Did all the plumbing and cleaned up for a very resonable cost.
Description of Work: Bayron cut out the old under-mount sink in my granite kitchen countertop and replaced it with a new drop-in sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Captain Stone
Thank you for your feedback we greatly appreciate your review.

    Contact information

    60 Cordona Drive, Kissimmee, FL 34758

    http://captainstonellc.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Countertops and Backsplashes,
    Marble and Granite,
    Plumbing

    FAQ

    Captain Stone is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Captain Stone accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Captain Stone offers free project estimates.
    No, Captain Stone does not offer eco-friendly accreditations.
    No, Captain Stone does not offer a senior discount.
    Yes, Captain Stone offers emergency services.
    No, Captain Stone does not offer warranties.
    Captain Stone offers the following services: We specialize in natural stone countertops only. From repairs to new installs. New sink installs or replacements. Sealing and maintenance. All your natural stone needs for your countertops.
    In order to provide the best possible service. We do not specialize or work with flooring or tile.

    Contact information

    60 Cordona Drive, Kissimmee, FL 34758

    http://captainstonellc.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM