American Hero Construction was founded by a service disabled veteran with the principal of not only doing well as a contractor, but doing good for the community we serve. Our company is committed to hiring former military, firefighters, law enforcement, teachers, and other public servants for both full time and temporary work. We believe that unwavering integrity is a vital key to success and we strive to go above and beyond, doing the right thing, even when it is hard. When you work with American Hero Construction, you are working with the best contractor in the industry. Expect nothing less than the highest quality of work, to be treated with respect, and to have all of your expectations met or surpassed. Experience what it is like to work with the best. This is our commitment to you.
Buyer Beware! This company was a nightmare to work with. Communication is terrible. They replaced my roof and their poor craftsmanship flooded my house when it rained. I made them fix it before I paid the balance but now I found that they left a pipe in my attic open to the sky and rain comes in and minorly damaged my ceiling but Kevin refuses to fix it now that they have been paid. Stay away!
Description of Work: Roof replacement
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$26,000
DIMARZIO G.
11/2019
5.0
roofing
+ -1 more
Dear Robert Phelan (OWNER OF HERO CONSTRUCTION) On 06/o1/19 We were scammed by a person by the name JOSHUA CRUZ (719 waltham ave) he was representing your Company: AMERICAN HERO ( 661 w. Lancaster RD) . He and his friend Eduardo R. Velasquez offered roofing services to us . Joshua claimed we could pay NOTHING for having our roof replaced then We believed in him, however we found out later all these promises he made to us were just to convince us to sign an agreement. ..surely , part of a roofing scam. (we did not know this was a scheme since Joshua talked to us about wind and hail that hit my area not long ago. Joshua almost swore to us he could win this case against insurance Company). Joshua is very good in deceiving people. I am 62 years old I will never forgive myself for allowing a young guy like Joshua Cruz to deceive me like this, maybe I got too excited to get a "free" roof replacement. Now, few months later, different people from your company keep calling us threatening us by saying they are going to put our house on lien. They said they could do so because we signed an agreement. They put pressure on us as hard as they could. Actually, we signed such agreeement because we trusted in your company, we thought you guys were honest. BIG MISTAKE ON OUR PART!! Jeremiah 17:5 This is what the LORD says: “Cursed is the one who trusts in man, who draws strength from mere flesh and whose heart turns away from the LORD. My question is: Did you know all these things were going on in your company? If you did not know about it , you should take responsability for all the damage Joshua made to us or to somebody else. However if you knew all about these things and did nothing to fix these problems then SHAME ON YOU! PROBABLY, THE ONLY THING YOU DID WAS TO REPLACE YOUR EMPLOYEES SO THERE WILL BE NO WITNESSES AROUND ANYMORE . MR. PHELAN YOU ABANDONED YOUR CUSTOMERS WHO WERE DECEIVED BY JOSHUA. (Please, if this is the case, do not go around claiming you are a Christian cause YOU ARE NOT. GOOD CHRISTIANS DO NOT DO THIS KIND OF THING TO THEIR NEIGHGBOORS AND BROTHERS!! YOU THINK JUST ABOUT YOURSELF!!!) Matthew 7:21 “Not everyone who says to me, ‘Lord, Lord,’ will enter the kingdom of heaven, but only the one who does the will of my Father who is in heaven". We cant afford to pay all this amount, but we are going to pay, BE SURE, THIS CASE WILL REST AT THE LORDS HAND!!!(Probably you will lose more money than we lost due to this fraudulent activity , We can cal it "HAIL AND WIND SCAM"). You can not deceive people and Get Away With It ...Psalm 139: No Escape From God . One of the greatest truths in life which we all know, but which we all must come to learn, is that there is no escape from God. Like fugitives, we may run, but we cannot ultimately hide from the God who penetrates even the darkness with the gaze of His light. DIMARZIO V. GOMES / LEILA B. V. GOMES - 407-619-2726 OR 407-486-3067 13849 ECON WOODS LANE - ORLANDO-FL-32826 CLAIM NUMBER: 7336890 Dear Robert Phelan (661 W Lancaster Road - Orlando-FL) On 06/o1/19 We were scammed by a person by the name JOSHUA CRUZ (719 waltham ave) he was representing your Company: AMERICAN HERO ( 661 w. Lancaster RD) . He and his friend Eduardo R. Velasquez offered roofing services to us . Joshua claimed we could pay NOTHING for having our roof replaced then We believed in him, however we found out later all these promises he made to us were just to convince us to sign an agreement. ..surely , part of a roofing scam. (we did not know this was a scheme since Joshua talked to us about wind and hail that hit my area not long ago. Joshua almost swore to us he could win this case against insurance Company). Joshua is very good in deceiving people. I am 62 years old I will never forgive myself for allowing a young guy like Joshua Cruz to deceive me like this, maybe I got too excited to get a "free" roof replacement. Now, few months later, different people from your company keep calling us threatening us by saying they are going to put our house on lien. They said they could do so because we signed an agreement. They put pressure on us as hard as they could. Actually, we signed such agreeement because we trusted in your company, we thought you guys were honest. BIG MISTAKE ON OUR PART!! Jeremiah 17:5 This is what the LORD says: “Cursed is the one who trusts in man, who draws strength from mere flesh and whose heart turns away from the LORD. My question is: Did you know all these things were going on in your company? If you did not know about it , you should take responsability for all the damage Joshua made to us or to somebody else. However if you knew all about these things and did nothing to fix these problems then SHAME ON YOU! PROBABLY, THE ONLY THING YOU DID WAS TO REPLACE YOUR EMPLOYEES SO THERE WILL BE NO WITNESSES AROUND ANYMORE . MR. PHELAN YOU ABANDONED YOUR CUSTOMERS WHO WERE DECEIVED BY JOSHUA. (Please, if this is the case, do not go around claiming you are a Christian cause YOU ARE NOT. GOOD CHRISTIANS DO NOT DO THIS KIND OF THING TO THEIR NEIGHGBOORS AND BROTHERS!! YOU THINK JUST ABOUT YOURSELF!!!) Matthew 7:21 “Not everyone who says to me, ‘Lord, Lord,’ will enter the kingdom of heaven, but only the one who does the will of my Father who is in heaven". We cant afford to pay all this amount, but we are going to pay, BE SURE, THIS CASE WILL REST AT THE LORDS HAND!!!(Probably you will lose more money than we lost due to this fraudulent activity , We can cal it "HAIL AND WIND SCAM"). You can not deceive people and Get Away With It ...Psalm 139: No Escape From God . One of the greatest truths in life which we all know, but which we all must come to learn, is that there is no escape from God. Like fugitives, we may run, but we cannot ultimately hide from the God who penetrates even the darkness with the gaze of His light. DIMARZIO GOMES / LEILA GOMES
Description of Work: ROOF REPLACEMENT
Rating Category
Rating out of 5
Ron M.
03/2019
3.0
roofing
+ -1 more
company solicited us for new roof through our insurance for hail damage. Claim was approved and company picked up the check. we did not hear from them for 6 weeks. The roof turned out well, but all the hassles were not worth it.
Description of Work: new roof put on
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$23,000
Tod C.
02/2019
2.0
roofing
+ -1 more
Before the gentleman left, he tried to get me to sign a contract stating I would use them exclusively & that they would take care of all correspondence with my insurer. I refused to sign the contract since I didn’t have a quote in hand. He stated that they needed to have a project manager present when the insurer was here & it requires my signature to do so. After calling a project manager to convince me, he left empty handed. Two days later my insurance adjuster said there was no damage to the roof, that the contractor should have inspected the whole roof & said I did the right thing by not signing in advance. I had a reputable roofer (from Angie’s List) come by to do an estimate & challenge the insurance adjusters assertion, but he also agreed that there was no damage.
Description of Work: A representative knocked on my door & offered to check my roof for hail damage, stating that I would not be responsible for any costs as they would all be charged to my homeowners insurance. A gentleman came later who inspected only the lower section of roof, pointed out dimples & dings and convinced me to call my insurance company to place a claim.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
Carmen M.
03/2018
5.0
roofing
+ -1 more
Worked with me and insurance company.
Description of Work: roof replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
D P.
08/2017
5.0
roofing
+ -1 more
I was very pleased with the work.
Description of Work: American Hero construction completed a roofing project, pool re-screening, and ceiling repair at my home. Each job was completed on schedule and the quality of the work was excellent. GAF quality products were used on the roof. The re-screening guys did a great job; they even repaired my screen door (which was not opening and closing correctly) at no additional cost to me. And the ceiling repair was done with great care; the room was left need and clean, and the ceiling looks good. Jose did a great job meeting my schedule request which was not easy. Thanks Jose.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy M.
07/2017
1.0
roofing
+ -1 more
$5000 down payment for roofing and it's been 4 months - I'm now getting the run around and I haven't gotten any work or refund
Description of Work: roofing contract
Rating Category
Rating out of 5
Thomas E.
06/2017
5.0
roofing
+ -1 more
The job went smooth from start to finish. The price was right and they use top quality materials. Hopefully this roof will withstand the elements if we go through another hurricane.
Description of Work: Roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,200
Annette S.
05/2017
1.0
gutter repair, roofing
+ 0 more
Horrible after giving deposit they took over 4 months to start. After speaking directly to the company owner they start to work. There was always an excuse and roof has not passed inspection.
Description of Work: New roof due to damaged roof.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Solar Panels,
Screen repair
FAQ
American Hero Construction is currently rated 3.5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Yes, American Hero Construction offers free project estimates.
No, American Hero Construction does not offer eco-friendly accreditations.
No, American Hero Construction does not offer a senior discount.
No, American Hero Construction does not offer emergency services.
No, American Hero Construction does not offer warranties.