Above The Rest Doors

I reached out via Facebook messenger and received a prompt reply. I sent a short video of the issue. He gave me a ballpark quote on the phone based on the video, understanding it may be more of less in person. He showed up when he said he would, charged a VERY reasonable price. He's a gem.

Great. I had another company, also A rated on Angie’s List, out 2-3 weeks earlier and the limiter was replaced. That service call was horrible from the very beginning. Above the Rest Doors was fantastic! Pedro was punctual and knowledgeable. I told him about the other company’s service call and he guessed the company right away. I will definitely use Above the Rest Doors when I need garage door service again.

It was done very quickly and accurately

We called late on Tuesday when the garage door quit operating. They came out the next day replaced the lift system for the exact price quoted over the phone. Did great work and cleaned up before they left. Highly recommend them. Ask for Pedro - he does great work.

Awesome - they showed up on time and adjusted almost all areas of the door. It is working great now!

Perfect!!!! Quick professional AAA+++++++++

Great work at reasonable prices. He was here on time and got it fixed. Will definitely use them again!

Very well -- professional, quick, very helpful

When I initially purchased the package there was a timeframe specified for service or call back. This timeframe came and went and I never heard from them. I was so upset by this I wrote a review of this incident (that I now wish I could retract). After a week I called them and left a message. A short time later I was called by a representative of the company who politely listened to my story and apologized for the inconvenience but indicated the problem was not on his end that he has had this problem previously with being notified by Angie's List. He also indicated that, that was something he would resolve and we scheduled a service technician to come out the next day. The next day, I was called before the appointed time and informed that the technician was on the way; he showed up right on time. He was friendly and courteous and very professional. He looked at my door immediately found the issue I was having (a wire got disconnected from the door sensor). He promptly fixed that and performed the door tune up that I originally requested. I have added this company to my contacts list to call if I ever need a garage door serviced again. I wholeheartedly recommend them.

Doug did a great job tuning up our door, changed rollers, fixed the screw drive opener and lubed up the door. Even came out on a Saturday!! Wow, thank you!!

The tech called to let me know he was on his way. Was professional and quick.

Contracted with Doug the owner on Monday 6/28/2016 to replace broken garage springs which had one of my cars trapped inside. Gave appointment time of 10 am to 12 noon on Wednesday, 6/29/2016. When he had not shown up by 12 noon, I called and left a voice message wanting to know were we still on for today. No response by 1:32 pm I called back and left a second message. When I did not hear by 2 pm I made arrangements with another company. I then sent Doug a text advising him that I was disappointed with an Angies List provided having an A rating not responding and that I no longer needed his assistance. After that, I received a call from Doug advising he failed to get the messages but I noticed he had no problem with getting the text sent to the same number. Doug's company name was actually given to me by another Angie's List provider that could not do the work due to an injury. I also let him know that the person he recommended did not show up.

Prompt, courteous and efficient. Very happy.

Went superbly as per details above.

Excellent! This is the second time we have called on Doug and his team. They are honest, professional and friendly. Our garage door would close but not remain closed intermittently and it would take several attempts to try to get it to stay closed. It almost sounded as if the door was going to snap the springs. Routine maintenance was performed and minor repairs were completed. We will always call on Doug and his team. The charge was only for the service call and nothing else. The first time Doug came out it was over a year ago because of some minor issues. We had been told by another company we needed new springs and a garage door opener. I found Doug and as stated earlier it was a very, very minor issue. We thank him and his team for being there for us and they will be the only ones to work on our home!

Always patient, friendly and available, even when he doesn't get any new work out of the deal.

Wonderful - good price for the service! Didn't try to sell me on a new opener, etc. Oiled the springs which cut down on the noise substantially.Explained as he went along, checked my remotes, etc. Would definitely use them again!

The technician who came out to give the estimate and do the repair was Pedro, and he was EXCELLENT!!! From the first minute I met him I knew things were going to go well. Pedro was very friendly and professional and had a hug supply of material to handle just about anything. And.....He arrived exactly when he told me would arrive (which is very rare in the service industry). Unfortunately, I forgot to bring house keys with me so I had to make a few calls and then wait about 15-20 minutes until we could get in and access the garage so Pedro could begin looking at the job and even see what needed to be done to repair things. Not once did Pedro complain or huff or show any irritation because of the inconvenience of having to stand around and wait. As soon as we got in and accessed the garage, Pedro got working right away. I did have some questions and Pedro answered all my questions kindly and explained things in an easy way that anyone could understand. I cannot say enough good things about my first experience and impressions of the owner "Doug" and the technician "Pedro" and of this company! Thank You Doug and Pedro.....your company is truly "above the rest" in professionalism and customer service. I am totally satisfied and you exceeded my expectations! I will refer anyone and everyone who needs any work on their garage doors to this company.

Doug gave me an excellent price on a top-rated door and removed the old one, which was rotting and in precarious condition. It was a custom job, as the guides for the door led through a wall of my converted garage office, making it tricky to calibrate the full aperture of the garage door. When I found that the door needed an additional adjustment, Doug returned the next business day and took care of it immediately. I was very impressed by Doug's honesty, professionalism, and workmanship, and I recommend him without reservation.

Came out quickly to replace broken spring on my garage door. Replaced double spring and lubricant to all moving parts of Garage door. Andre was very polite and professional. Will recommend them to anyone who needs garage door repairs.

He could have easily sold us a new system but was honest and professional enough to let us know our current system works great and doesn't need replaced. He is always friendly and courteous and willing to go above and beyond for customers. Great provider.

Our garage door springs broke with our car inside. I called Doug at 6:30pm and left a message. He called me back within 1/2 hour. I told him what i needed and he scheduled with me to come to the house then next morning at 7:30 so i could get to work. He showed up on time and did just what he said he would do. Doug is professional, dependable and trustworthy. This is the 3rd time i have used this company and highly recommend them.

.Doug, I think the owner, came over when promised, gave an estimate after explaining my options. It took me a long time to get approval from my HOA. Doug got the permits and had the door installed within a few says of me calling. The door is working very well and looks great. Note, the price includes a $350 building permit fee from the county, which I find ridiculous to replace a damaged door. I give Above The Rest Garage Doors an A++

it went great! Doug called when he was on his way to our home and was here right on time. He adjusted the sensors, silcone sprayed the doors and advised us in the maintenance of our door. He spotted a bolt on the main frame of the door that was almost off and immediately fixed it, telling us of the danger it could have been to us. We were right there with him while he was working and asked him questions which he answered completely. We would never have another work on our garage doors. This is the second time we had Doug service our garage doors. We will recommend him to everyone!

He was really good and very responsive. He provided us with tips we could do on our own.