We called Frank’s Plumbing late in the afternoon. They were here the next morning and replaced our heater. They were efficient and very professional. We will definitely use them again!
Description of Work: Replace leaky water heater
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Divya N.
12/2019
1.0
plumbing
+ -1 more
There was a mix up in communication with the appointment time, so Haskins plumbing made it to my house while Frank's did not. The female operator / call center woman from Frank's plumbing had the audacity to call me, and tell me to not contact them again...because they (Frank's) was not able to make it in time. Let me reiterate that. She actually went out of her way, to call me and tell me to not use their service because Haskins was able to come to my house first. This company is *VERY* rude. And these people at Frank's do not care how they treat their customers. Good luck if you hire Frank's. Your work is likely not covered under and warranty. And if it is (lol) they will tell you to not contact them.
Description of Work: Water leak.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Frank's Plumbing Inc
Mr. [Member Name Removed] had scheduled two plumbers for the same time. He had told us he had canceled Haskins Plumbing appointment. We had arrived at our scheduled appointment time to find Haskin's Plumbing already there. We sent a technician and helper per Mr. [Member Name Removed]'s request so we were not able to schedule another call at that time. We treat our customers with respect and courtesy which was not the case here. My assistant called Mr. [Member Name Removed] back to ask him to call Haskin's plumbing in the future. He responded by calling back my assistant and cursed her using very foul language. The loss of this customer will be better Karma for us. I regret that he felt the need to degrade our company so. We offered a year warranty on all work and materials.
Marilyn H.
11/2017
5.0
plumbing, water heater repair
+ 0 more
Better than I expected. I left them a message over the weekend and Monday morning around 11 they had the new heater installed. The owner, Frank, and their pricing have both been very fair. They treat you like a member of their own family. They're always very honest, loyal, and punctual. Their service goes above and beyond. I've used them for many years and I will continue to do so.
Description of Work: Installed a new water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Frank's Plumbing Inc
Thank you [Member Name Removed] for your kind review. We want every customer to feel as though they are a valued friend as well as customer.
Marilyn H.
03/2017
5.0
plumbing
+ -1 more
It went well. He was very fair and ethical. If you use Frank, he treats you like family. He's been my go-to for years, because he's just a great guy to work with.
Description of Work: He redid all the plumbing on the exterior of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dennis G.
07/2016
5.0
plumbing
+ -1 more
.
Description of Work: Frank's Plumbing scheduled an appt to diagnose the plumbing problem at 0930-1100. They promptly showed up at 0930 and the plumbing problem repaired by 0945. The cost was included in the service call fee.
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Service Categories
Plumbing,
Water Heaters
FAQ
Frank's Plumbing Inc is currently rated 4.8 overall out of 5.
No, Frank's Plumbing Inc does not offer free project estimates.
No, Frank's Plumbing Inc does not offer eco-friendly accreditations.
No, Frank's Plumbing Inc does not offer a senior discount.
No, Frank's Plumbing Inc does not offer emergency services.
No, Frank's Plumbing Inc does not offer warranties.