AAA Sub-Zero Inc

Prompt reliable professional service. Excellent communication from the office staff, met all expectations, wasn't pressured to buy any service plans or extras unrelated to the current service call. I've used them twice in the last 20 years and they have been some of the best to work with. For those who whine about high a/c service fees, I have two realities for you. 1. You pay for what you get. You want cheap? You'll get cheap. 2. A/C work is expensive. It's a fact of life. Like doctors and lawyers. If we could do the work ourselves, we would. Subzero is not the only a/c company I recommend, but it is in the top two in this area.

Fire hazard and poor workmanship. I Contactedaaa subzero in early March to geta new air handler and new duct work installed. The tech/ installers came out to install and seemed to have no idea what they were doing. They wanted to replace all existing duct work with 6" flex duct that had only an R4 value. After telling the guys how to do there job and expecting the same or better quality ducting I realized that the installers had no idea what they were doing they spliced R6 with R4 flex duct, used brought boots that were smaller than existing, used non metallic duct tape, used no cable ties, used no mastic around collars at boots, they may have used collars at the plenum but just stuffed a few ducts into the plenum box allowing for no airflow. They used the wrong size Y for splitting a 10" duct into two 8" ducts. Some boots were not even hooked up in turn cooling the attic. To top it all off they tried to leave with out reinstalling the float switch at the drain line or the pan when I insisted they replace that they be grudgingly did except they didn't even hook them up! They just shoved the wires in the air handler. Worst of all the tech doing the installation incorrectly wired the heater in the air handler. He used #10 stranded wire instead of a # 8 the amount of amps drawn through those wires would have created a fire! Another company came into to repair all of the terrible work that was done by AAA sub zero and said it was the worst work they have ever seen..

" On Monday, February 15, 2015, my air conditioner was not cooling. The temperature in my home was 85 degrees. I called two air conditioning companies, Houston Air and Keys Mechanical. Both companies could not come to my house until the end of the week. When I called AAA Sub-Zero, they were able to schedule me for the same day. And they fixed my problem that same day. Needless to say, this is the company that I will call first whenever I need service again."

Mr. Charlie sent his crew to install a brand new compressor in OUR display case. HE received the money and deposited right away. THE DISPLAY HAS NEVER WORKED!!! His employees spent three days trying to reach the right temperature but it NEVER WORKED!!!! After so many calls that Mr. Charlie DID NOT ANSWER, we requested at least 50 % of our money back since we had to call another company to finish HIS JOB. AFTER SO MANY CALLS MR. CHARLIE promised to bring us a check and ONCE MORE IT HAS NEVER HAPPENED!!!! SHAMEEEEEEEEEEEE!!!!!!!!! STAY AWAY OF THIS COMPANY..... THEY ARE A BIG TROUBLE!!!!!!

Expensive! did not provide an estimate and charged over $1500 to change a couple of $15 capacitors and recharge freon... Blamed the people who did the wiring of the unit... Turns out they installed the unit in 2007. I had an independent AC co look at the estimate and they could not believe how much I was charged... Total Ripp Off Artists! Charged over 1500 for a 500 dollar job....

Came out to service a refrigerator. Gave. Quote on AC repair. Charged two grand to fix refrigerator. Could have replaced for that. Repair dint work. He then illegally put $16,000 on my credit card for ork never done or authorized.