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Mark Evans Computer Technology

Computer Repair, Computer Sales, Office Equipment Repair,

About us

We provide Onsite Service for all of Pinellas County and South Tampa. And will be happy to provide Remote Support anywhere in the US, Canada & Mexico if you have Internet access! Angie's List "A" rated! We have WON the Super Service Award with Angie's List 6 years in a row. We diagnose, service, and repair all brands of computers. We have a dedicated team of experts available to assist you or your company with all your computing needs. We have been in business over 20 years. We are THE computer experts that other "Techs" come to when they need help. No problem we can't fix! Need a new computer? We build custom desktops for work, home & play we also have dozens of Brand New and Refurbished Laptops ready to go! We provide Onsite, in-shop and remote support!

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Computer Repair - Virus Removal, Trojan, Malware, Spyware Removal, Computer Set Up, Laptop LCD Replacements, Laptop Keyboard Replacement, Optimization, Data Back-Up & Migration, Data Recovery, Operating System Install, Custom Desktop Builders, Training, Tutoring, Remote, Onsite & Ins Hop Service, Configuration & Software Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9272 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 272 reviews

William B.
07/2015
5.0
computer repair
  + -1 more
They cleaned up and tuned up my computer, optimized the start-up sequence, cleaned fans, checked and verified my anti virus and anti malware software, cleaned out unneeded files and bad registry information and defragged and optimized my hard drive. My computer now is working smoothly and fast. I have used Mark for a number of years and have recommended him to friends who have always been happy with the service.
Description of Work: My computer had slowed down to where it was almost non-functional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49.99

Michael T.
07/2015
5.0
computer sales
  + -1 more
They worked with me. I'm satisfied. I'd give them an A.
Description of Work: I used Mark Evans Computer Technology. I took a computer in for repair but it was past being repaired so I ended up buying a used computer from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Reginald P.
06/2015
5.0
computer repair, office equipment repair
  + 0 more
The price is good because they had to come out to the house. It was $75 for the first 30 minutes of service and $75 for residential- $50 for coming out and being at the house-it is $50 per hour. The total ended being $150 and I was satisfied with it. The quality was excellent. The responsiveness was almost immediate.
Description of Work: I requested them to come out to the house because it was an issue concerning my printer also and I didn't want to carry all that stuff there. They came out and fixed the problem with the printer and got rid of an anti virus that I had that was slowing everything down and installed installed it for me down at their office. They brought it back the following day and everything is running well since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

EARL S.
06/2015
5.0
computer repair
  + -1 more
They did a wonderful job. We're very pleased. We've used them twice now.
Description of Work: They came in and we were having bugs in our computer. They came and got rid of all the Trojans and updated our security.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ray H H.
06/2015
5.0
computer repair
  + -1 more
I got something on them. It was great, they did a good job. They did good work. They reached out like three months ago. You can just call them and they'll work on your computer. My computer has since been very good. They did the service at a reasonable price. The last service was I think $125. I would recommend them solely. I would use them again in the future.
Description of Work: They fixed the problem I had with my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Beverley U.
06/2015
5.0
computer repair
  + -1 more
Things were fine. I've used them a few times. They were really very good. They handled a lot of problems by remote. They don't actually come to the house which is nice. I've been with them for four to five years. I don't have to call them that often but when I do, they are always great. They really investigate things. They always seemed to solve the problem. I didn't have the problem after once they finished. I would definitely use them in the future.
Description of Work: I had them renew my security for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32

Richard D.
06/2015
5.0
computer repair, computer sales
  + 0 more
I had an old system and they wanted to replace the machine and ask them if they could redo the old machine until we got a new machine and we agreed on a price. It had work wonderfully well and I would recommend them. We appreciated what he was good and he told us what he could do.
Description of Work: I used Mark Evans.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GAIL C.
06/2015
5.0
computer repair
  + -1 more
The guy came over here and he does voluntary work for the Red Cross. They took it in and they were able to save everything. They were extremely communicative and helpful.
Description of Work: My hard drive was crashing.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald G.
06/2015
5.0
computer repair
  + -1 more
It was very excellent. I think it was back in April. I think it cost me about $140 but I had some serious issue. I had someone go straight and control my computer. I had put up protections, put everything but I there was a problem and they really took me out of something that had me going around for a week before that. They really knew their business field. They delivered me from the previous providers who charged me $200 for their service. They saved me a lot of money. I would use them again.
Description of Work: They fixed the issues I had with the protection of my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Sue M.
06/2015
5.0
computer repair
  + -1 more
Mark and team provided excellent service in a very professional and friendly manner. They fully explained what was wrong with my computer along with options to repair and enhance my system including accurate cost estimates. I would not hesitate to use their services again if my computer breaks.
Description of Work: Troubleshot computer, attempted to retrieve data on crashed hard drive, replaced hard drive with a solid state drive, installed operating system and miscellaneous software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Private P.
06/2015
5.0
computer repair, computer sales
  + 0 more
The service from Mark Evans Computer Technology went alright. Mark Evans is fine in my book. He helps me out with various technical things too. I call him up and he doesn't charge me anything. A couple of weeks ago I called him and they were willing to answer questions for me. The modem wasn't working or something and he asked me to push the thing in and it did happen to work.
Description of Work: I bought a new computer from him.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Barbara S.
06/2015
5.0
computer repair
  + -1 more
They are really reliable. The quality of their work is the best. They are very punctual, they called me when I didn't call them.
Description of Work: I used Mark Evans Computer Technology.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beatrice R.
06/2015
1.0
computer repair
  + -1 more
When he arrived, the computer was HUGE! So large he had difficulty getting it into a large area of my desk. I was SO upset as my goal was to downsize. He was here for about 45 minutes trying to get the computer to fit, hooking up keyboard, etc. I let him know how VERY UNHAPPY I was. The new keyboard he brought was awful and a brand I never heard of; I told him I wanted a "good" keyboard. He agreed to bring be a new one the next morning. Even worse, the bill was $900+ far more than had been quoted. I questioned it and was told amongst other things, I was being charged $75.00 an hour for installation, etc. Plus, they failed to provide the Angie's List discount. This morning the technician brought the new keyboard and the bill grew to $1011. He did bring new speakers, charged me, and they were awful. I did not keep them, I RECALCULATED THE BILL TO REMOVE THE SPEAKERS AND INCLUDED TAX. The bill ultimately ended up being $992.47 for a computer I HATE. I asked about help showing me how to work the computer and was told that would be $75.00 an hour. A warranty was not mentioned until I ASKED. I was told there was a one year warranty. I asked if I needed help operating the computer would there be assistance available....YES FOR $75.00 PER HOUR. At this point I am not even confident I have a new computer! This experience was HORRIBLE and I WOULD NOT recommend. this company. It looks as if I wall have to pay someone to come to my home to assist me in operating this monstrosity!
Description of Work: Told me my computer was not repairable. We discussed purchasing a new one and I was told my data could be transferred. I asked what kind of computers were available for sale and was told they "custom build" their computers. We discussed price and I was told $861. Reluctantly, I agreed. He took my computer and to my surprise called me late in the day and said my computer was ready; I was very happy. See below for more details.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
5.0
punctuality
5.0

$993

Response from Mark Evans Computer Technology
We have reached out to this customer in an effort to resolve her complaints. For the record after researching the situation, the tech said he literally asked the customer over 20 times if we could bring out another computer tower that would be smaller. She continued to tell our tech that she didn’t want him to bring out another smaller computer tower. When the tech informed our office she felt the billing was too high we then adjusted the invoice and REMOVED 1 hour from the 2 hours of onsite charges. We would like to clear up some inaccuracies regarding the review. The computer was $549.00 a brand new custom built PC with All New Parts. The parts have a 3 year manufacture warranty and we provide a 1 year warranty on all our new equipment. The parts we utilized are all BRAND NEW high quality parts which include an ASUS Motherboard Loaded with features includes HDMI, DVI & VGA Video Output, USB 3.0, HD Video & Audio, Intel Core i5 Processor, 8GB RAM, 1TB Toshiba Hard Drive, LG Super Multi DVD/RW Optic Drive and much much more. We don’t understand the comment about used parts. We delivered the new Monitor that was also part of the purchase which was opened on site in a manufactured sealed box. We were never told of the goal to downsize anything. In fact the Monitor she purchased was 20” LG the customers old monitor was 18”. The original keyboard we brought was a brand she didn’t recognize so we made arrangements to swap them the VERY NEXT Morning as well as bring speakers at her request. We brought over 2 set of speakers for her selection apparently she didn’t like them because the (1) set didn’t offer a volume button on the speakers themselves. She also ONLY wanted USB powered speakers. The HUGE computer measures 16X16X7 which is the industry average size for a mid-tower computer case. The Angie’s List Discount was applied to her invoice at 15% off service and is the last line item on her invoice. The service we provided was first onsite service pick up of her old PC and delivery of her new PC. After the set up the customer asked the tech to install her wireless printer. The customer didn’t know her wireless password thus, we had to reset the wireless router and assign a new password to set up the printer wirelessly. Once we completed the printer install the customer asked the tech to also set up her IPhone and IPad to print wirelessly which of course we completed. The customer also purchased a new surge power strip and part of the service call was cleaning up her cables and installing all her equipment to the new power strip. Upon delivery of the new desktop computer the customer complained that the computer was too large. We REPEATLY offered to come back with a smaller CASE however the customer told us that she DIDN’T want us to do that. Aside from her view that the computer is a “Monstrosity” she complained the whole time about having to use windows 7 rather than her 10 year old computer that had Windows XP which we believe was her real issue. We are deeply saddened that we were unable to satisfy this customer, but feel that 3 F’s are unfair and excessive.

marv P.
04/2015
5.0
computer repair
  + -1 more
the first place was safety harbor fl not only did he keep it for two weeks ,,tried to pry the back open, first said the hard drive then the mother board was bad but he was so frustrated he couldn't fix it he renamed the Lenovo unit a god d--- computer the bottom line was MARK'S COMPUTERS was able to transfer the data and call me when it was finished two hours after they got it friendly service fast service I would deal with them again
Description of Work: move data from crashed hard drive to new computer excellent service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Peggy V.
03/2015
5.0
computer repair
  + -1 more
He is very good. He did it satisfactorily. He gave me a learning computer, which was important to me. He is very responsive. He is very attuned to customer’s needs. As I said, I need a learning computer and he provided one for me, which enable me to keep working while he is fixing my computer. I was very impressed. His price is very fair.
Description of Work: I had issues with my computer and he fixed it. I had to change my hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$750

Response from Mark Evans Computer Technology
We appreciate you taking the time to post a review. [member name removed] you were a pleasure to work with! We strive to make the process of service/repair as painless as possible. We provided a 24 hour turnaround time for the repair to which we heard desperation in her voice. How would she be able to work? We provided a solution a LOANER laptop. We even loaded Microsoft Office for her so she could continue to work on her documents etc. The repair was completed the very next day and she said the computer had never been as fast (we recommend a solid state hard drive based on what she used the laptop for).

Dena and Stuart B.
02/2015
5.0
computer repair
  + -1 more
Our experience with Mark Evans Computer Technology was fantastic! Deborah, Mark's fiancee is extremely knowledgeable and her management skills are truly superior. A courier service was provided for convenience to pick up and drop off our computer for a low cost fee (very worth it). We had over 100 GB's of data to transfer, programs to install, security to install. Every request was honored from time frame needed for pick up to time computer needed back to us. We requested next day service which was a difficult request for them to honor, but they did it!! That is how superior their customer service is with Deborah taking care of business. Phone calls were returned within minutes when times were needed to be confirmed with courier for pick up and drop off. There is simply nobody providing better customer service and having better knowledge of computers and their intricacies.
Description of Work: We bought new laptop and needed programs installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

martha a H.
12/2014
5.0
computer repair
  + -1 more
They did an excellent job and their pricing was good, too. They resolved the issue in 2-3 days and I'll definitely keep their name handy for any future needs.
Description of Work: I had them remove a virus, restore the OS, and install some antivirus software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Ernest K.
12/2014
5.0
computer repair
  + -1 more
He does great work! Their prices are very fair and we've always been satisfied with them.
Description of Work: We had him install new software on our systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ernest K.
12/2014
5.0
computer repair
  + -1 more
I also like that they can remotely troubleshoot the problem, and many times we’ve been able to fix the problem at home with their help.
Description of Work: We’ve used him to repair our system -- sometimes he’ll come out but we usually take them to him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

STEPHEN T.
11/2014
5.0
computer repair
  + -1 more
It went great. I visited with the company representative on Oct 20 and picked up the new computer the next day. The tech's gave me a lesson on the Windows 7 operation and told me if I had problems down the road that they could log in to my computer remotely and see what they could do to correct those problems. They were also able to salvage my old hard drive and use it as another drive in the computer. That saved a lot of time saving files and installing those files on the new machine. Now I am trying to gather enough money to purchase a similar lap top computer, for business trips, from Mark Evans.
Description of Work: Built a new desk top computer with a solid state hard drive and with Windows 7.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Phil and Susan B.
11/2014
5.0
computer sales
  + -1 more
We’ve seen them for our computer needs for about 4-5 years. They have fair prices and I’ll certainly use them whenever we need a new computer.
Description of Work: We purchased a computer from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY FRANCES L.
11/2014
5.0
computer repair
  + -1 more
There are other places that charge quite a bit more, so I was very happy with how it went. I dropped off the computer and he cleaned-up and tuned-up everything perfectly. It's been running fine ever since!
Description of Work: I had him repair, restore, and remove the viruses from my laptop.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Phil and Susan B.
11/2014
5.0
computer repair
  + -1 more
Their prices are fair and we’d definitely stay with them. We usually drop off the computer and they tend to do quick work in repairing it. The computer has been running fine since then!
Description of Work: We’ve always used them whenever we’ve had problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN T.
11/2014
5.0
computer repair
  + -1 more
They were wonderful! Their pricing is very reasonable. They were able to identify and fix my issue very quickly and I'd definitely use them again. I've used them for about the last 5 years and they've always had excellent service.
Description of Work: I had them fix my computer that Staples and Microsoft couldn't repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ann D.
11/2014
5.0
computer sales
  + -1 more
They're very knowledgeable, courteous, and prompt. It took them 2-3 days to do the build, and I'd use them again in a heartbeat!
Description of Work: I had them build and repair a desktop computer for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

6051 54th Ave N, KENNETH CITY, FL 33709

http://www.markevanscomputers.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Office Equipment Repair,
Computer Training,
Lab Services - Diagnostic

FAQ

Mark Evans Computer Technology is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

Mark Evans Computer Technology accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mark Evans Computer Technology offers free project estimates.
No, Mark Evans Computer Technology does not offer eco-friendly accreditations.
Yes, Mark Evans Computer Technology offers a 10% senior discount.
Yes, Mark Evans Computer Technology offers emergency services.
Yes, Mark Evans Computer Technology offers warranties.
Mark Evans Computer Technology offers the following services: Computer Repair - Virus Removal, Trojan, Malware, Spyware Removal, Computer Set Up, Laptop LCD Replacements, Laptop Keyboard Replacement, Optimization, Data Back-Up & Migration, Data Recovery, Operating System Install, Custom Desktop Builders, Training, Tutoring, Remote, Onsite & Ins Hop Service, Configuration & Software Installation.

Contact information

6051 54th Ave N, KENNETH CITY, FL 33709

http://www.markevanscomputers.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM