Representative showed up as planned, suggested the necessary system and I agreed. I made countless attempts to contact someone regarding when the install could be done as well as give me the cost. No one ever returned calls. Finally after 3 months I received an estimate as well Ashley a bill in an email for $65.00 this was for the estimate to be performed? I immediately called to question why no one had returned any of my calls from 3 months earlier and also to question why no one had informed me that there was going to be a fee of $65.00 to provide an estimate? Well time changes nothing, I left several messages over the next 3 to 4 months for the "boss" Tony Caliendo and none of my calls were ever returned. My last contact with them was exactly 1 year after the estimater was at my house, it was a call from there accounts receivables dept. wanting me to pay the $65.00 estimate fee. The woman that I spoke with was very apologetic for the company not getting back to me, and would try to have someone get in touch with me. Well that was about a month ago and I still have no t heard from anyone. I would NEVER recommend this company.
Description of Work: Estimate to install new security system
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Service Categories
Electrical,
Home Security Systems
FAQ
KNIGHT SECURITY INC is currently rated 4.3 overall out of 5.
No, KNIGHT SECURITY INC does not offer free project estimates.
No, KNIGHT SECURITY INC does not offer eco-friendly accreditations.
No, KNIGHT SECURITY INC does not offer a senior discount.
No, KNIGHT SECURITY INC does not offer emergency services.
No, KNIGHT SECURITY INC does not offer warranties.