FAM Plumbing, LLC

I called this plumber Thursday after reading Angie's List reviews. We have a leak in our kitchen faucet/plumbing, and needed repair. I left a voicemail with my home phone number and explained the problem. I asked him to call back so we could arrange a time for him to come out. I got no response. No phone call, no message, nothing. Must be too busy, and I won't use or refer this business ever.

toilet needed a part and provider had to run to home depot which caused a slight delay but other than that he was prompt and professional

It was fine. The plumber was very competent and knew what he was talking about. He got the job done in less than one hour. The scheduling was easy.

I called and left a message. Andy called back within minutes. Upon hearing that I had no hot water and that I knew that I needed a water heater, Andy said that he would move things around and get to me the next afternoon. Instead, he arrived first thing in the morning to check out the situation and stayed on the job until it was done. He had to go out and buy the water heater that I specifically wanted and get a helper. All was completed quickly and he called he twice to advise as to his progress. The installation was completed quickly even as two different problems occurred causing Andy too have to replace a faulty gate valve which he did not ask for extra money for. Andy completed the job at the promised price. He was pleasant, non argumentative and thorough. Andy is a credit to the Angie's list vendor group. As this is my first time using Angie's List, Andy has caused me to become more confident in using Angie's List! Thanks to Andy and Angie's List!!

Had the whole thing done two hours after we contacted them. Sweet!

Scheduling was good and they came out quickly. Their price was a little bit lower than a different estimate I received and they were able to get to the work more quickly. He explained everything that everything that needed to be done.

I would definitely call FAM plumbing again

The service was fine. They fixed a toilet, garbage disposal and the sprayers for the sink. Everything went well with the experience.

At first we were trying to find out when FAM Plumbing would be able to come. There was a delay at which point we didn't hear from the plumber. He eventually called to say that there was a family medical emergency and that he would send someone in his place. He did and that plumber did a great job. He did not leave his business card so I do not know who he was.

I had purchased a big deal and it turned out very well. They came out 2 weeks after I bought the offer. There were no additional charges.

No work was performed. This company was very responsive and checked the plumbing as requested. I would recommend them.

It went well and we would probably use them again. Everything has held up fine since they did the work. They were very professional, too. They were very knowledgeable and helpful in answering my questions. .

Very pleased with the visit. The Friday before I confirmed the time, was told someone would be over between 8-8:30 a.m. Was just before 9 when they showed up. Professional, efficient and respectful. Can't ask for more.

When I answered the door he was putting booties over his shoes to protect the carpet. He brought in some parts with him since I had told him the problem. The shower was leaking. He removed the part and didn't have the correct one with him. He went out for about 45 minutes and came back with the part. He installed it and that was that. Very efficient and easy to talk to. I would recommend them. Total cost included the price paid through Angie's List.

They emailed me twice to get my phone number to set up the appointment and they have still not contacted me after a week. I am hoping that they call me soon so I can get this job done.

Called FAM and spoke to Andy. Very nice and professional. Gladly accommodated my schedule which was really helpful. At the appointed time, Charlie showed up to do the work. I was expecting Andy but Charlie was great. He did more that I had originally asked Andy to do without blinking an eye. He worked neatly and cleanly. He wore surgical shoe covers which was a nice touch! I was very pleased with the price and the work. I would gladly recommend FAM Plumbing.

I purchased "the big deal" to fix a toilet & inspect plumbing. They called the next day & came out one day later. Charlie was on time, polite & even put on little booties on his shoes before coming in. He fixed one toilet foe the price of the big deal & fixed a second for $35 more. I am completely satisfied & will use FAM Plumbing again in the future

He was able to come as soon as I requested and did a good job.

Very well. Eddie was very nice. took his time.

He showed up as scheduled. Was very polite and professional. Was ready to do the additional work other than the special that I had purchased.

We had a leak when our Moen faucet hose leaked and ordered a brand new unit. Andrew the owner at F.A.M Plumbing came when we obtained the faucet and did the installation quickly and professionally. Andrew was fantastic, personable, friendly and knowledgeable. The price was very reasonable and we never felt taken advantage of when other companies may have overcharged for this type of installation. Excellent!

After the recommended part was replaced in one of my three toilets, it started leaking!! It took 4 additional visits to finally fix the problem. While I appreciate how quickly the company returned my phone calls, it is upsetting that so many visits were necessary to fix something that wasn't a problem in the first place! The lack of quality overall is why this company gets a "C" rating from me. I doubt I will contact them in the future ... I simply don't trust that they will have the skills to fix any future problems in one visit

Great. Andy was prompt and very helpful.

Very happy. Ask for Charlie. He's a good guy and explains to you what needs to be done before he does it. Very neat and clean. Totally professional.

It was very good. It was a good experience. They did a good job.