Specializing in Computer desktop and Jupiter laptop repairs and Data Recovery. We know how valuable your data is. It is in some cases, your lifeline. We offer Emergency Data Recovery Services should it be needed. We have taken our vast experience with many different computer environments, and applied them to "Full Service Computer Repairs" and Data Preservation
Business highlights
28 years of trusted experience
Services we offer
Driveguys repairs: Laptops, Notebooks, Netbooks, MACs, PC's All smartphones
They ended up destroying the Ipod Touch and claimed that it was defective when we brought it to them. It was only supposed to be 5 days to get this resolved but it has been 18 months and we still have yet to receive the Ipod Touch.
Description of Work: They were supposed to replace a cracked screen on my Ipod Touch.
Rating Category
Rating out of 5
quality
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$85
Ron H.
01/2013
2.0
computer repair
+ -1 more
When I dropped off the PC, I explained that I didnt have weeks to leave it, because I used it everyday for business. They said they would look at it and diagnose the problem the next day. 4 days later they havent even looked at it. I took the machine. I took it back to the office with me, and told them I would drop it off again when I was out of town and they had a week to work on it. I dropped it off again, and they said they had to put a new OS on it. I take it back to the office and when connected, the sound didnt work. I called and took it back again. It sat for a week again, so I picked it up in frustration and left. Very poorly run and organized.
Description of Work: I had purchased a new computer and the USBs didnt work. The mfg warranty required sending it to Texas, at my expense and waiting 2 weeks. I use my computer for business, and couldnt be without it that long. I took it to drive guys for repair. I asked for the sound to be repaired. I explained to them that I needed my machine for work, and couldnt have a lot of down time.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
$250
Response from DRIVEGUYS.COM
Im a bit confused. This customer dropped off a computer Nov 2, 2011 (yes 2011). It needed a new motherboard. We ordered the part immediately upon customer approval. Customer received their computer back Nov 9, 2011. 100% repaired without fault.-Sales Invoice 50025. No Operating system was ever performed. No other activity has taken place since then with this client. This is an invalid complaint, or he has the wrong company.
Kathleen P.
05/2012
4.0
computer repair
+ -1 more
It worked and I did not have to go back. This was my second tome back to them. They fixed the same thing two years ago.
Description of Work: Driveguys.com repaired my computer.
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Service Categories
Computer Repair,
Computer Sales
FAQ
DRIVEGUYS.COM is currently rated 2.3 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
DRIVEGUYS.COM accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, DRIVEGUYS.COM does not offer free project estimates.