DeVries Moving & Storage Solutions Inc

I had an absolutely dreadful experience with Devries Moving Company. On the day of my move, they arrived with only one worker and no truck, despite our prior agreement. This left me in a frantic situation, as I urgently needed to vacate my premises. I had no choice but to scramble and book another company at the last minute. To top it off, Devries Moving Company had the audacity to charge me for their incompetence without providing any refund. Stay away from this company if you value your sanity and money!

Could of been been better, needed them to be more upfront with fees. They gave me a quote, and than added to it at the end. They were rough with my things.

They provided boxes & tape at no additional charge. Ashley in the office was very pleasant & helpful. Four hour minimum for 2 men & truck, but price was very fair. Would use again.

These guys were great! Their price was competitive and the workers were very diligent. When they delivered my furniture I think they put it together better than I had it in my condo. They were very careful in wrapping and packing everything. They showed up on time and did not leave until I was satisfied. I completely recommend this company.

Worst move of the 14 that I have had in my career. Things started ok but then worsened significantly. Packing in Florida took longer than planned but no major issues. Then things got worse: 1. Delivery Date - We informed the owner Eric DeVries of the required NJ delivery date and was told it would not be a problem. On June 24 I called to confirm the agreed June 25-26 date and was first told by the office all was on track then later told there would be a delay. I had to reschedule many service and contractor appointments as a result of the June 27 delivery date. Note I was the one who had to follow up - no one proactively gave me updates. 2. Many boxes delivered to the incorrect room. The movers either did not read the box or ignored our instructions. This caused us to spend much time later moving them again to the correct room. 3. Crates Unopened - Although we paid $100 for the uncrating service, no crates were opened. We have to find power tools to open ourselves later. (Mirrors, glasses, etc.) 4. Furniture Assembly poor or nonexistent - we had to monitor the crew as furniture pieces would be simply stacked and not reattached (i.e.-China Cabinet, TVs, workbench). We ended up assembling the TVs and workbench ourselves. 5. Furniture/pottery/lamps damaged - We recently filed a claim for $851.12 but this is very conservative as we fixed/repaired many bent, twisted pieces of furniture ourselves. 6. Beds - critical pieces (slats, slat supports) were missing so the beds were assembled "as is" and we were told to file a claim. Our son's bed collapsed in front of the crew - we were told to file a claim. When we went to bed the master bed collapsed and we spent the night on the floor. 7. Driver Attitude - the driver was irritated all day and the tension amongst the crew was high. Frankly we were glad to see them leave so that we could begin to make things right. When I called Eric to complain I was told we might be eligible for compensation for the late delivery and to file a claim. Got their customer service survey before the claims form. Never heard back from anyone on the delivery compensation. I hired DeVries based on their good Angie's List reviews but obviously cannot recommend them at all.

DeVries Moving & Storage movers arrived on time and the move went without a hitch. The workers were very professional, worked fast and there was no damage or completed the move without any damage or other issues. I would definitely use them again on my next move.

This was my second time using DeVries Moving & Storage. This time they packed up all my belongings and stored everything for us until we could find a home up here in New York. We just closed on our new home on 05-30-14. The owner (Eric) was in constant communication anticipating our move. His Crew arrived at our home in Holbrook on schedule and ready to work. They had the entire contents of our home unpacked and put exactly where my wife wanted it. Everything was in perfect condition. The girls in the office were there to answer any questions, As I had many. I would highly recommend them to anyone who may need moving services. Its not offen you find good help especially with moving companies...