Complete Environmental Solutions is a State Licensed and Certified Mechanical Contractor based here in Jupiter, Florida. Additionally, our phones are answered LIVE 24 hours a day, seven days a week for your convenience and the convenience of your clientele. And, as an authorized dealer for all of the major brands of Air Conditioning Equipment, we can Install, Maintain, Repair, or Service any type of system quickly with minimum interruption to your lifestyle. Please feel free to call or check our website for more information.
Following more than nine years of experience as the Director of Operations in a company with a 24 year history in the West Palm Beach and surrounding areas, Steven Markel formed Complete Environmental Solutions in 2009. Mr. Markel is a State Certified Mechanical Contractor with all required licenses, insurance, and certifications. In July 2010 CES acquired all the assets ICE Air Conditioning, which was a value added benefit for the new organization.
Complete Environmental Solutions has extensive experience in:
• Large Multi-zone single family homes
• Single family homes
• Garden/Townhouse type apartments
• Multi-story condominium
• Light to medium commercial office and retail spaces.
Business highlights
39 years of trusted experience
Emergency Services Offered
Services we offer
A/C Sales, Service & Repair. Generator Sales, Service & Repair. A/C, Generator, & Lift Stations Installation. UV Lights. Filters. Parts.
BE VERY CAUTIOUS USING THIS COMPANY!!! THEY FALSE ADVERTISE. I’d put negative stars if I could. This company advertises that they service Generac generators. They charge you an above average service fee. Which they said they disclose upfront , which is absolutely not true. They come to your house, diagnose a problem and then say they will get back to you on parts and cost . One week later, we have to call to get a status . Another week passes by and they say they can’t get any parts for our Generac and that we are out of luck. Told us to call Generac and basically figure it out on our own . I’m not one to EVER post negative comments about companies but this is Ridiculous. HUGE WASTE OF TIME AND MONEY!
Description of Work: Service and parts on Generac generator
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0
Holly H.
06/2020
5.0
generator service
+ -1 more
Amazing, I would highly recommend.
Description of Work: Generator installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,653
Jay F.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
We have used Complete Environmental Solutions for our A/C servicing and repair needs for the past 5 years. I always forget the phone number, but when I search Jupiter Air Conditioning they always pop right up. Each person I have ever been in contact with at this company is extremely professional and courteous. Techs are sent out very quickly and they always arrive on time. After diagnosing my recent problem, I got two estimates based on what they felt was wrong. Very upfront and honest. When all was finished, they cleaned up the work area better than how they found it. The men never complain no matter how hot it is! I will definitely recommend Complete Environmental Solutions to anyone who asks for an Air Conditioning company near Jupiter and I know I will use them again, for sure!
Description of Work: Fixed air conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Patrice O.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I over see 5 houses in North Palm Beach. | |I currently use CES for 3 of the houses and will use them for the other 2 in the future. | |My initial contact is when they took over for the contractor on a new build. | |I had them install new units in another home and they are currently putting in ALL new duct work and correcting errors from the company I used last year to install a new unit. | |I would highly recommend this company!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen B.
12/2014
1.0
heating & air conditioning/hvac
+ -1 more
Horrible. They did not perform the maintenance correctly which resulted in water damage throughout the closet. When discovered they came out to repair and admitted a mistake in the maintenance. They fixed it and then about 3 days later it flooded again. They returned and fixed it properly and then billed me for the second visit. When I tried to work with the company to resolve the issue by reviewing options for the carpet repair, they denied any wrong doing and proceeded to tell me that I could request a refund if I was not happy. I sent them a lengthy letter to the owner, explaining why I thought the charge was unfair and that I was disappointed in their performance. He did not respond. I did request the refund and disputed the invoice for the second visit. They never responded to my compliant except to tell me they would be sending me the Annual Agreement minus the charge for the second visit and never addressed my dispute. I told them it was unacceptable and they sent the check anyway without a reply. This company behaved horrendously during a customer dispute and for a measly $85 has lost a referral customer that had sent them multiple opportunities. I really don't understand business owners anymore.
Description of Work: Annual Maintenance Agreement
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$399
Response from Complete Environmental Solutions
We were initially contacted by this Customer on July 12, 2012. Since that time, we have been to this customer’s home on more than 15 individual instances to perform maintenance or repair services at their request. To that end, the customer has renewed their Maintenance Agreement with our firm on three previous occasions. In just the last 12 months, we have been to the Customer Residence numerous times to adjust, reprogram or replace thermostats that the Customers felt were not working correctly, as well as, consult the Customers on air flow problems in daughter’s bedroom present in the house from the point they moved into the home. They were not charged for any of these service visits. Of their recent complaint, we understand that the customer is frustrated, however their frustration is misdirected as the problem was found to be a broken drain line below ground level outside of the residence most likely caused by landscapers or other unknown persons. As an Air Conditioning Service and Repair Company, this type of repair is not part of our Maintenance Service, but can be addressed as a billable repair. Upon learning that there was a potential water leak at the customer’s home, the owner of Complete Environmental Solutions personally went to the Customer residence after regular business hours. The customer was NOT charged for this visit. As a courtesy, Complete Environmental Solutions also brought de-humidification equipment to the home for the customer’s use. Again, the Customers were NOT charged for the rental or use of this equipment. The customers are requesting that we file an insurance claim so that they could remodel their closet due to the “water damage” from the clogged pipe. We are disinclined to do so as the damaged pipe was not caused by our firm but by a landscaper or someone else doing work in the flower bed outside the home. As a second courtesy, Complete Environmental Solutions did refund their Service and Efficiency Enrollment immediately upon demand, less the cost of the repair of the drain pipe. In reality Complete Environmental Solutions had provided exemplary additional services and extra courtesies beyond the scope of the agreement at no cost to the customer numerous times. It appears they not only want all services rendered at no cost, but also for our insurance company to remodel their closet. Again, whereas it is certainly unfortunate and bothersome that a broken pipe in a flower bed caused a leak inside the home, in all reality, this is an implied responsibility of home ownership.
MARILYN E.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
I called to report my air conditioner was making a funny noise. They crew responded within an hour because they were working close by. They confirmed what I was expecting that my 16 year old air conditioner was needing replaced. They arrived exactly at 9am when they say they would be here. Two men worked all day replacing the unit and the handler that was in my garage. When they were done they removed all the boxes and old parts and put on their truck. As they were leaving they swept the garage floor. Both men were courteous and professional and obviously proud of their work. The next day the owner called to make sure everything working properly. He even asked if they explained the new wall thermostat workings. Of course they had I received in the mail my fpl rebate form for $780 which I signed and sent back. This was a costly home improvement and I was very pleased with the quality of workmanship.
Description of Work: Installed new air conditioner and air handler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
gisella C.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
Complete environmental solutions were the original installers of my 5 a/c units almost 11 years ago. They are always professional and courteous. I've dealt with the owner Steve himself when his techs were busy, and has been out on the field to make sure his clients are not uncomfortable in the Florida heat for too long. I had tried other a/c maintenance services during the course of the 11 years in my current residence usually because of advertised specials. I've always gone back to Complete environmental. I feel very comfortable working with them and buying a new replacement unit. I feel they kept me well informed and provided options that would fit my budget. They are always on time and if they are not, they do call. I would absolutely recommend them
Description of Work: maintains my air conditioners and installed a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer M.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
I would like to share that the technicians are extremely professional. They are respectful, knowledgeable and efficient. They arrived on time and were finished within a reasonable amount of time. I really trust their opinion about the A/C unit and I think that is sort of rare in this particular industry. I have always found Complete Environmental Solutions to be an ethical, honest company that is looking to provide top quality service to their customers.
Description of Work: I used Complete Environmental Services when I needed a new air conditioning unit. The owner, Steve, spent a significant amount of time on the phone with me and via e-mail detailing the various options on the market. The installation was very smooth and easy. And, within the proposed cost. I just had a semi-annual service appointment for the unit. The technicians cleaned the unit and provided general maintenance on it to keep it running smoothly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Joe L.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
A/C went out on Christmas day. Service tech came out and provided temporary fix the next morning. As our current system was old, we knew we would need a new one when we bought the house four months earlier. The contractor also found our current duct-work to be completely inadequate (which we also knew when we bought the house). Complete Environmental worked around our schedule and fixed all of the duct, wiring and mold problems before installing the new energy efficient system. Our air handler is located in the garage and everything was replaced; the air handler stand was completely rebuilt, drywall replaced, a new drain line was added and we even needed a new thermostat wire to be run. Everything was completed quickly, neatly and the area was left completely clean when completed. It is very refreshing to do business with a company that does not cut corners, explains ALL of your options and completes the work in a professional manner. The follow-up was amazing too! I would recommend Complete Environmental Solutions to anyone.
Description of Work: Complete new 2-stage, 5-ton HVAC system, plus re-worked entire duct system that was previously installed improperly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Response from Complete Environmental Solutions
It was our pleasure to help the Lilly Family with their indoor air comfort needs. In addition to the replacement of their failing air conditioning system, the home also had a number of duct deficiencies present. We identified those problem areas and provided options to the homeowner for repair. In this case, we replaced some of the main ducts that in turn provided a great deal more air flow to the opposite side of the house. Overall cooling in the home was significantly improved.
Thomas G.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
With all the nightmares we had in our new addition I am extremely thankful we elected to use our own a/c company and not our general contractors. The new a/c system was one of the only parts our new addition that went smoothly. Steve and his crew always showed up when they said, almost always called ahead to make sure the schedule was good and offered NO SURPRISES . Not everything worked the first time, but they were responsive and promptly returned to make things work. Even though our general contractor tried to make their lives difficult, CES managed to always make it work. It is really nice seeing someone who knows how to do business. We have used CES previously and they continue to keep us happy.
Description of Work: Installed new a/c unit and duct work into new addition. Modified existing a/c system to better work with new addition.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Generator,
Outdoor Kitchens,
Dryer Vent Cleaning,
Mold Testing & Remediation,
Solar Panels,
Septic Systems,
Insulation
FAQ
Complete Environmental Solutions is currently rated 4.2 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Complete Environmental Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa