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Artistic Heating and Air Conditioning

Heating and Air Conditioning

About us

Artistic is a small family owned company that was recently bought back by orginal owner, who any customer can talk to 24 hour a day if there is any problem or issue. Special $49.00 turn-ups are offered along with our new goverment assisted low income senior special discounts on repairs and new systems. All major credit cards excepted and Artistic will beat any written quote. (restrictions may apply)

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Sales and Service on all A/C brands, Pool Heater repair and replacement, Tankless water heater and Generators installs. Plus Artistic has stepped into the future with our new goverment LEED programs withall new enviormental friendly products, such as Solar and Water cooled systems

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
PayPal
Visa

Reviews

2.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%


Rating CategoryRating out of 5
quality
2.7
value
3.0
professionalism
2.3
responsiveness
3.0
punctuality
3.0
Showing 1-3 of 3 reviews

Sandra C.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
As soon as I called they were here. They must have been in my attic for 2 hours. They solved the problem at a very reasonable price.
Description of Work: My A/C was leaking on my floor like a faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michael R.
02/2012
1.0
heating & air conditioning/hvac
  + -1 more
Artistic made a fraudulent and unauthorized charge on my card. Artistic said I needed a new air conditioner but in reality Artistic had wired a thermostat incorrectly when they installed it months earlier. When I told Artistic they caused the problem with my air conditioner and then wanted me to replace what i learned was a perfectly workingair conditioner, it wrongfully charged my card $3,100. I called over and over and was told Jeff would call me back to discuss this, but never got a return call. I wrote a letter to them. but never got a reply. My advice is not to call or use this contractor.
Description of Work: I had used this HVAC contractor (Artistic HVAC) on the advice of a Realtor to replace a thermostat. When my air conditioner began running continuously i called Jeff at Artistic Heating and Air Conditioning to diagnose the problem. He told me my relays were bad and the freon was contaminated. He ultimately recommended the best course of action to be a complete new air conditioner at the cost of $6,000. i received a second opinion that said there was no need to replace the air conditioner, nothing wrong with the relays or the freon. in fact, the problem was that Artistic had wired the thermostat wrong in the first place. I called Jeff at Artistic and told him the results and that i did not want him to replace the Air Conditioner. Artistic then put a $3,100 charge on my charge card from through an unknown entity called ECO COOL. which i assume Artistic HVAC made using my card, and neither of these entities will remove the charge. Artistic said I authorized the charge but wouldnt tell me or the credit card company what I was being charged for. Artistic never replaced the air conditioner, and I never authorized a charge, never purchased anything from either entity, never received a bill, invoice, estimate or anything else in writing from either entity, This occurred in Juno Beach, Florida.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0

$100

Response from Artistic Heating and Air Conditioning
Artistic did not install T-stat in the first place for this customer or in this apartment, in fact Artistic had disconnected the humidistat along with by-passing the relay and the float switches so it could run. The member had asked the service tech if he sould replace the unit since it was over 10 years old. He was to at that time to just replace bad parts but he did notice that the freon was gray and my be a little burnt in the system, that this may cause trouble down the road. The member then said to just go ahead and replace the system before he moved in, to be on the safe side. He gave his Credit Card number over the phone for the deposit of half down. The morning of the install (a week before Christmas), the member called Artistic and told them he did not want the new unit because someone else had looked at it and said the humidistat (that was disconected by sevice tech for artistic and told to the member) was wired wrong. Artistic informed the member that this would be fine but there would be a 10% restocking fee, charged by the distributor (not by Artistic) and that there world be Artistic's original charge for the repairs and that Artistic could credit back the deposit and just charge the new charges to his card or he could send a check. The member said he would call back and let us know. Then when artistic tried to credit back deposit, card had been canceled. This and the fact his phone was turned off, made Artistic assume the member had gotten into some financial problems over the holiday's and got himself over his head. Artistic has still not been paid to this day by the member.

susan F.
07/2010
1.0
heating & air conditioning/hvac
  + -1 more
A/C unit was operating poorly, house was hot, called at 9:30 AM to number provided on Mailing from Jeff Welsh, taking over business from our usual A/C company,(who had retired). Young woman answered, said she wasn't sure she "could find anybody" and would call back. Actually called back in about 20 min, said Jeff would be there between 11:00 and 12:00. I called back at 1:30, told he was on his way. Called back again, no answer at 2:30, called different number on Mailing, said he was held up, but on his way. Arrived at 6:30 PM, said it was too late to do anything, would be back at 11AM next day. Charged $89.00 for the visit. Said he knew coils were dirty, (did look), and would be back to remove them from the attic and acid wash them. Arrived next day at 2:30, blasted hot air and a horrible smell into the house removing the coils, then proceeded to acid wash them on my sloped,concrete driveway. I arrived home from work to find my driveway stained and covered in rust, and a very angry daughter who had been stuck all day in a very hot house with this incompetent gentleman. Charge, $600.00 and change. He called later that evening to give me the news I needed a new unit. I informed him it would not be from him and that I was very disappointed with his work and the condition of my driveway. He offered to have a company come and clean it, and I agreed. They did clean the driveway nicely, I would reccommend them if I only knew who they were. I then got smart and used Angie's list to obtain quotes for the unit. He actually had the nerve to call me again with quotes for units!
Description of Work: Assessed A/C unit that was operating poorly, returned next day to clean the coils, and determine if that would be sufficient, or if a new unit would be needed.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$689

Response from Artistic Heating and Air Conditioning
This is far from accurate,The customer was not there but her daughter who had been home on a visit from her job in the circus was. The coil was pulled from attic unit and the fan was left on (by request of the daughter) to try and keep the air blowing in the house so it would not get to warm for the pets.There was a smell from the old unit because there was a lot of mold and dirt inside the old system. The coil was cleaned in the driveway (at request of daughter) so it would not damage the grass or plants just planted. Coil was caked with dirt and mold from not using a filter and age. After coil was completely cleaned and sanitized, it was reinstalled. Coil was in very poor shape, so was recommended that they consider a new unit in the future. The driveway was already covered in rust and durt, but the owner of Artistic wanted to make the customer happy (she appeared upset because she told him she could not afford a new unit at that time), so he went ahead and offered to have her driveway cleaned. She asked for prices on a new unit so she would know what she was looking at down the road so a estimate was done and the bill for $479 was given to the customer for the work that had been done already. She said she would mail the check but never did. She was then sent to collections

    Contact information

    177 N US Hwy 1 # 226, Jupiter, FL 33469

    artisticac.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Artistic Heating and Air Conditioning is currently rated 2.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    Artistic Heating and Air Conditioning accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,PayPal,Visa
    Yes, Artistic Heating and Air Conditioning offers free project estimates.
    Yes, Artistic Heating and Air Conditioning offers eco-friendly accreditations.
    No, Artistic Heating and Air Conditioning does not offer a senior discount.
    Yes, Artistic Heating and Air Conditioning offers emergency services.
    Yes, Artistic Heating and Air Conditioning offers warranties.
    Artistic Heating and Air Conditioning offers the following services: Sales and Service on all A/C brands, Pool Heater repair and replacement, Tankless water heater and Generators installs. Plus Artistic has stepped into the future with our new goverment LEED programs withall new enviormental friendly products, such as Solar and Water cooled systems

    Contact information

    177 N US Hwy 1 # 226, Jupiter, FL 33469

    artisticac.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed