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Aquatic Surface Pool Design Group.

Pool Sales Construction and Installation, Pool and Spa Service, Deck Maintenance,

About us

Local family owned Company. We are the Treasure coast's premier swimming pool remodeling experts with over 35 years experience. With an A+ rating with the BBB.

Business highlights

48 years of trusted experience

Services we offer

Complete pool remodeling, tile,pavers, heaters. Plaster (Fl Gem), AquaGuard 5000, skimmer replacement. Repair/Resurface Fiberglass Pools, Concrete & Plaster.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.28 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
0%
3
0%
2
25%
1
13%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.0
responsiveness
3.9
punctuality
4.3
Showing 1-8 of 8 reviews

Martine M.
12/2016
5.0
pool cleaners
  + -1 more
Great! My 28 year old fiberglass pool needed resurfacing. The salesman Mark came to the house he was very knowledgeable and professional. The job was done on schedule, completed in 10 days. The pool looks better than new. I am very happy with their service and would recommend aquatic surface pool design to anyone who needs their fiberglass pool looking "better than new"
Description of Work: My 28 year old fiberglass pool needed resurfacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Todd S.
04/2016
5.0
swimming pools
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro
$5,500

Walter J.
07/2015
2.0
swimming pools
  + -1 more
Owner very responsive before work started; however he did not stand by his peoples work once work began; his contractors pressure cleaned off much of my grout at the tiles, but the owner stuck his head in the sand stating that they should not have used a pressure cleaner so he did re-grout the tile. (SHAME ON ME FOR GIVING HIM FULL PAYMENT) As a result of the pressure cleaning, we developed a leak around the skimmer, which he had a real hard time finding - I had to guide him in locating the leak which he fixed, but there is still a smaller leak which he gave his word that he would have someone come to locate it and fix it - but they never showed up. If you need to deal with Aquatic (which I do not recommend) - I would deal with the son (Dustin) he is more customer oriented.
Description of Work: Resurface my pool (approximately 15,000 gallons)

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$4,000

Louis P.
01/2015
5.0
pool cleaners, swimming pools
  + 0 more
unknown
Description of Work: Fix leak and resurface Spa.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Sandra H.
01/2015
1.0
pool cleaners
  + -1 more
They never did return my call.
Description of Work: I had considering hiring them for hot tub repairs I was needing.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Aquatic Surface Pool Design Group.
We never received a call from a Sandra Hall. We return all our phone calls and emails promptly.

Michi P.
07/2014
2.0
pool cleaners, swimming pools
  + 0 more
unknown
Description of Work: This is not easy to write- as I try my best to support family owned companies. When I called for an appointment on June 11, 2014, I received one the next day and I even mentioned I had found them on Angie's list. Dennis arrived on time and made sure we knew he was on time. After reviewing what we wanted done- he was perplexed on how to do it and eventually said he could not and suggested buying a spa to replace our in-ground jacuzzi. After much thought and input from him, we decided- just give us a price on resurfacing we won't re-do our jacuzzi He gave us an estimate on the spot and was supposed to follow up with names and numbers of someone who could re-do our pool deck. I understand he may be busy but, he was sure to say many times how professional and how much experience he has etc... This was on June 12, 2014 Today is July 15, 2014 and I have not heard from him-

Rating CategoryRating out of 5
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$10,000

Response from Aquatic Surface Pool Design Group.
In response to [member name removed]'s review, she stated that she received an appointment the next day and an estimate on the spot. Her only complaint was that she never received a call from the Deck Company. Aquatic Surfaces prides itself on being prompt and on time, showing professionalism in all aspects from estimates to workmanship; that is why we have had an A+ Rating with the Better Business Bureau for over 10 years straight. I'm sorry that I did not follow up and make sure that the Deck Company had contacted her as I had requested. Dennis Hardy President/Owner

Dara S.
03/2014
5.0
pool cleaners, swimming pools
  + 0 more
We got the estimate in January, Dennis Hardy did a great job of explaining how our pool went from concrete to fiberglass and how they were going to do the demolition and restoration. Also was very helpful in pointing out that our pumps were still good and only needed new piping. He explained that it would be 6 weeks for our work to start, which was fine timing for us. Dustin Hardy was the supervisor on the job and was very professional. His workers arrived on time to get the fiberglass out of pool, protected all surfaces during demolition and cleaned up after, this took 3 days due to the fiberglass adhering more than expected. The tile started and was finished in a day and turned out beautiful! They went out of their way to make sure everything was cleaned every day, and came back to check the chemicals and make sure all was working properly after refilling the pool. I would recommend Aquatic Surfaces for their expertise and ease of working with all involved.
Description of Work: Removed fiberglass coating, old tile, re coated pool with concrete, re-tiled and replaced old valves on pool pump, installed salt generator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,870

Barb R.
05/2013
5.0
swimming pools
  + -1 more
will report after actual work done!!
Description of Work: We are planning on using them later this summer to resurface the pool, but I know they are excellent already, from things I have heard from others who used them. My confidence level is high!! They are the only people who know our particular pool surface history, since they did the previous pool re surface job about 12 years ago, when it was fiberglassed. Before that it was a vinyl pool. Our pool is unique in its issues, so it was a relief to finally meet someone who definately knew the history, versus other companies only being able to speculate the history of its surfaces

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1820 NE Jensen Beach Blvd 580, Jensenbeach, FL 34957

    www.aquaticsurface.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool Sales Construction and Installation,
    Pool and Spa Service,
    Deck Maintenance,
    Concrete Driveways

    FAQ

    Aquatic Surface Pool Design Group. is currently rated 4.2 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Aquatic Surface Pool Design Group. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Aquatic Surface Pool Design Group. offers free project estimates.
    Yes, Aquatic Surface Pool Design Group. offers eco-friendly accreditations.
    No, Aquatic Surface Pool Design Group. does not offer a senior discount.
    No, Aquatic Surface Pool Design Group. does not offer emergency services.
    No, Aquatic Surface Pool Design Group. does not offer warranties.
    Aquatic Surface Pool Design Group. offers the following services: Complete pool remodeling, tile,pavers, heaters. Plaster (Fl Gem), AquaGuard 5000, skimmer replacement. Repair/Resurface Fiberglass Pools, Concrete & Plaster.

    Contact information

    1820 NE Jensen Beach Blvd 580, Jensenbeach, FL 34957

    www.aquaticsurface.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed