We were never able to complete the transaction since this business insists on full payment before the playset leaves the ware house. There was no other way to complete this transaction, like financing until play set was delivered intact and etc. I was wanting to pay a portion of the total up front then pay it all upon successful completion. Austin assured me that they have great customer service and would make sure everything was right. So I assured him that I would pay as soon as it was correctly installed. The only option Wood Play would consider was one in which I assumed all the risk and they assumed none. Unfortunately, because I have been stuck by people who sounded as sincere as Austin, I will not do business that way anymore.
Description of Work: I wanted to purchase a playset and have it delivered and set up.
Rating Category
Rating out of 5
value
3.0
$2,500
Nicola S.
06/2015
5.0
playground equipment
 + -1 more
I ordered a children's wooden playset for my daughter's birthday and they were able to install it within 5 days of my order to have it ready for her party. They were very professional and accommodating. Removed my old playset at no extra charge and did a great job installing the new set for me. Overall my children and their friends were very happy!!!
Description of Work: Woodplay of Jax installed a wooden playset in my yard and completely removed an old playset.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Derek G.
04/2015
5.0
playground equipment
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
tina B.
09/2012
5.0
playground equipment
 + -1 more
I was in search of a nice playset for my backyard. I searched many stores, looking at the varying qualities from Walmart, ToysRUs, Costco, others online as well as Childlife, Woodplay, and Backyard Adventures. It seemed you get what you pay for! At first I had no desire to pay more than a $1,000 for a playset for my kids but after looking at the quality of those, I found my budget going up and up. I ended up purchasing a Woodplay playset from Woodplay of Jacksonville. They were having a sale, and given they are a "factory owned" store their prices were actually lower than if my sister bought one from Woodplay in Orlando. I decided to 'splurge' and buy the high end redwood one as it comes with a better warranty, and given I was spending so much, I wanted to ensure it would last! Also, the price of the Woodplay INCLUDED installation which was a huge plus for me as my husband and I would have taken days and many arguments to put it together! The 2 men team were able to assemble it in just hours and it looks great. Bud, the owner at the store, was extremely helpful in answering my many many questions as I debated for weeks on which swing set to buy. I also visited the "Backyard Adventures" store in Jacksonville and found that while their prices were about the same (again, high end swing sets) I wasn't as impressed with the quality or the service from that owner. While I still can't believe I ended up spending $3,000 for a swing set, you do get what you pay for and it is a very high quality redwood set which my kids love. For example, the beams are thicker, the rock wall is built better, the 3 swing beam has one swing separate and gives more room per swing, etc. If you are in the market for a swing set that is built to last, I would recommend buying from Bud at Woodplay of Jacksonville.
Description of Work: Was in search for and ultimately Purchased Woodplay Playset
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Service Categories
Playgrounds,
Fitness - Equipment
FAQ
Woodplay Of Jax is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Woodplay Of Jax accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Woodplay Of Jax does not offer free project estimates.
No, Woodplay Of Jax does not offer eco-friendly accreditations.
No, Woodplay Of Jax does not offer a senior discount.
No, Woodplay Of Jax does not offer emergency services.
No, Woodplay Of Jax does not offer warranties.
Woodplay Of Jax offers the following services: -Redwood and Cedar playground equipment. -Trampolines -Professional Installation Playset Removal