Weather Wise Windows & Doors

I have worked with WWW twice before without any hiccups... so I thought it'd be OK the third time. I was wrong. My three windows and two doors were to be in by the beginning of July. I called... no answer. I called a few days later, Buck said they "ordered the wrong doors" and they will be in next week. I called next week... no answer. I called a few days later... this went on until two weeks ago. LOOOONG story short... I paid my $1,700 and I DID get my windows (8 weeks late) but not my doors. The owner claims he was going to give them to be for NO cost since my husband and I missed about 8 days of work between the 2 of us waiting for these guys to show up on days they claimed they will be there to install the windows. To get my windows I actually had to show up like a crazy person at their warehouse... guess what? My windows were still at the manufacturer! UGH. DO NOT WORK WITH THEM!!!!

They ordered the incorrect windows and had to measure three different times. They do not call and are dishonest about when they do call. The son of the owner is not very professional and has caused several issues with the job. He has been vulgar and extremely disheartening to continue with. We will not recommend him to anyone else. The person they sub contracted to install the windows is good, but is not directly affiliated with them. I have another 25-30 windows to replace and I will simply have the sub contractor finish the work and not continue the business with Weather Wise Windows.

I have used them twice in the past and contacted them today for more new windows. Buck was very helpful and even helped me get a better deal. He and his guys always showed up on time and were quick to install. I truly trust them, which is why I'm using them for the 3rd time to replace the last of our windows.

Selected Weatherwise from other quotes on Dec 27th, 2012. they said it should take about 4-6 weeks to get windows. Called to check on order the last week of January, was told "order was lost by manufacturer". it would be another 4 weeks for re-order. Checked back again February and was told "wrong widows" were sent they had to re-submit the order again. Mid-March called and was told "your windows are in" set up install time and date and arranged to take off from work. Day of installation, nobody showed up. I called at 11:00 am to check and was told that "my windows weren't in that it was someone else's order in the warehouse." They said they would have windows installed on or before 3/30. I told them if they didn't I wanted my $3500 deposit back and would seek legal recourse if needed. The windows were installed 3/28 & 3/29.

We were very pleased. They were reliable and came on time. We were very happy with the quality of the work.