Trad's Pest Control

They are dependable, very proactive and reliable. I will definitely recommend them and absolutely use them, again.

It went well. The man said it would need two treatments and we would still see the bugs until after the second treatment and this was the case. We had a severe tick problem and it has taken care of it since. It has been several years now.

They never came when they said. Yard got chinch bugs, sod worms, no fertilization. They have too many customers and not enough technicians. Never showed when they said. Weeks late. Many empty promises. Lost a lot of lawn because of this. Numerous phone calls.

Regular fertilizing and spraying for bugs

I have been using Trads for quite a while. Very good service all around!

Their service and professionalism is excellent. The only minor complaint is their bookkeeping and billing procedures. Highly recommend them for yard and pest services.

fine! They guy that sprays is always courteous and friendly!

Very well. They came on time, checked under the house and did whatever necessary.

It was just a little difficult working with them. This was a big job. This was a multi-thousand dollar job and I thought we would have better communications and better service. They could have better communications and better follow-up. Their punctuality was good.

I noticed that my lawn made of St. Augustine grass was thinning out with weeds, especially in the back yard. I have very little grass in the front yard since I had ground cover (jasmine) planted years ago. I suspected that Trad's was not spraying the back yard since I keep the gate locked and no one from Trad's had called me prior to spraying except at the very beginning of the service. Also, no one had called me to let me know that they could not access the back yard or made a notation on the piece of paper that they placed on my front door indicating that they had sprayed my yard. Today, my suspicion was confirmed. The technician sprayed the small amount of grass next to the street and then left after ringing the doorbell. No note on the paper that he left indicating that he was unable to spray the back yard. Clearly, there is a problem with honesty and professionalism at Trad's with the technicians who spray the yards. I called Trad's today and informed them of the problem and requested that the service be cancelled and my money be refunded since I had not received the service for which I had paid. I will be using a different company in the future.

Did not want to continue service with them so canceled all my accounts with them

I had called because what happened is whenever I did that if you notice, I paid twice by mistake. Someone was going to take care of that for me but nothing has happened yet. I still haven't got a credit on my credit card. I still haven't received the $45 credit. It was good. They did a good job. It was within a week. I think the price itself maybe was just a tad high not too bad but a little high. As a matter of fact I had them do up a contract for me and I am considering doing a contract with them. They could lower the price just a little. I would tell a friend that they showed up on time and did a good job.

THE ONLY TIME I RECEIVED IMMEDIATE RESPONSE WAS WHEN I COMPLAINED ON ANGIES LIST. TECH CALLED THE NEXT DAY, WOULD BE OUT BETWEEN 11AM AND 1PM. I LEFT AT 1PM. HE CALLED AND APOLOGIZED, HE WAS AT THE HOUSE. I TOLD HIM I WAITED AND WAS NOT TURNING AROUND, I WAS ON MY WAY BACK TO WORK. I TOLD HIM HE COULD SEE FOR HIMSELF, HE AGREED AND COMMENTED "THE LAWN DEFINITELY NEEDS WORK". WAS BILLED AND I PAID. IN FEBRUARY WE CALLED COMPLAINING ABOUT WEEDS AND BARE PATCHES. TREATED FOR WEEDS SAID HE WOULD CALL IN FOR A SOIL SAMPLE. I WAS CALLED THE NEXT DAY AND IT WAS SCHEDULED FOR SATURDAY MORNING. THE YOUNG LADY SAID SHE WAS THERE TO FOLLOW UP ON WEED TREATMENT, KNEW NOTHING ABOUT THE SOIL SAMPLE BUT SHE WOULD CALL IT IN. NO SOIL SAMPLE WAS EVER TAKEN. THE PROBLEM IS THE RIGHT HAND DOESN'T KNOW WHAT THE LEFT HAND IS DOING. I WAS SUPPOSED TO HAVE 2 PEOPLE FOLLOW UP TO ENSURE THE LAWN WAS BEING TAKEN CARE OF. I NEVER RECEIVED ANY FEEDBACK. I HAD SOD REPLACED FOR $1,000 AT THE FRONT END OF THE CONTRACT. THAT NEEDED TO BE REPLACED. WHAT THEY FORGET IS DESPITE THE "FREE" REPLACEMENT I STILL HAD TO PAY THE EXTRA WATERING BILLS. I HAVE EXCESSIVE SEDGE AND OTHER WEEDS THAT SOMEHOW MY NEW LAWN SERVICE HAS BEEN ABLE TO BEGIN THE PROCESS OF ELIMINATING. I HAVE PICTURES, I WATER BILLS, I HAVE A LAWN THAT IS IN WORSE SHAPE THAN A YEAR AGO WHEN TRADS BEGAN "SERVICE" AND THEY NOW THREATEN COLLECTIONS IF I DON'T PAY $116 FOR THE MARCH "TREATMENT". I WILL NEVER USE OR RECOMMEND TRADS AGAIN. THEY ARE, IN MY OPINION, POORLY MANAGED AND VERY DISORGANIZED.

I signed up last summer and by the fall my yard had improved. Coming out of winter my lawn received its inspection on February 24th with the comment, "yard is in horrible shape, send Mike or Brad (I think it was Brad) and contact the customer. Over the next few weeks I did not hear or see anything from them. I called on March 25th to follow up and three times since and I still have not received a call back. My yard is in the worse shape it has ever been in and I will likely need to re-sod now due to the lack of attention and follow-up.

They did send someone to our house to look at other plants and we were told they were planted wrong and that was killing them. We tore them out, replanted as was suggested and 4 plants, still not doing well after spending more money on suggested food etc.

We did not notice any improvement in the thickness or color of the grass. The treatment did not help reduce weeds. Only after we discontinued the service and started treating the yard ourselves did the grass get greener and thicker and the weeds were reduced.

They are good. We've been satisfied with their work. The workers are prompt and courteous and they don't disturb my wife since she works from home. They go and they do their job and they make sure the gates are latched and not left open so the dog doesn't run away and all those important little things. It's not like the spray it all over the house or on the side walk, they out it down where it needs to go down and it looks good.

The sod died. Hinted that it was my irrigation system. I used a hose and sprinkler to be sure. My water bill shows this. They replaced the sod in July. In early August our household bug exterminator told us we had sod webworms. After I called Trads came and treated that. Have not followed up with me ever. I've called or emailed the salesmen every time since I don't know my assigned technicians. My lawn now has many ares of grass that is light green or yellowish in color. Their ads would claim they are different but they use the same textbook answers I've heard from their competition. It's hard to find one that will deliver like they say but usually the first years service is good. Trads has been very disappointing with both service and results from the start.

I signed a contract with these people. I can't get them to do the basics -- fertilize and treat for bugs. They don't show up. I called on 7/7 to ask when they will treat and they said sometime during that week. No show. I called 4 days later and asked when they would treat. They were not sure. They sent out an 'inspector' today (7/15). He treated for weeds. I asked why he didn't do the whole treatment -- fertilizer, etc -- and he said he doesn't have fertilizer on his truck. He said maybe someone will come next week. No treatment for 10 weeks in the middle of the growing season??? That's just wrong. He said I have hot spots -- no, I have bugs, which you are supposed to treat. I can see them. He admitted they are supposed to be there every 6 weeks this time of year. The last treatment was May. I had to call them that time to get them out, too. The person argued with me that someone had just been there. I work from home and look out over my driveway and lawn. No one had been there and there was no sign in my yard, and no door hanger saying anything was done. This is very frustrating. Save yourself the frustration and hire someone else. They sell you on 'call us anytime' -- I called 3 times last week and still have not received what I asked for. UPDATE AS OF 7/20: I received a phone call from a Christian on Friday, 7/17, stating that he would service my lawn on Saturday, and he asked me to put away my animals so he could service. Saturday: NO SHOW. Monday: NO SHOW. I cannot understand why they say they are coming and they do not??? I have had zero rain if that's an excuse. I also don't have animals outdoors so that's not an excuse, either.

First they were hired in the spring to basically get the yard in better condition. They were also hired for shrub service. They did not apply anything to the yard in the month of April. While if you call they will send a inspector out to look at the yard, getting actual service and applications is a whole different story. It was not until repeated phone calls that I actually got someone out to treat the yard. They actually sent two guys. One was Mike the manager. Mike came out and talked to me about what they were going to do while another guy applied a granular treatment per my request. Mike assured me that I would see improvement in my lawn within a week. He was absolutely correct. It was obvious where they treated the yard it had a positive affect. However about 30% of the yard was obviously missed. They didn't miss a section they missed multiple spots. My yard looks like a checkerboard of green and yellow. It is obvious that they are either incompetent or focused on doing the bare minimum. To attempt to fix their incompetence they have sent another guy out to spray where they missed with the granular application. They also burned a small patch in my yard where they loaded the fertilizer into the spreader on the yard. This was supposed to be fixed by now according to Mark. Its still not done. Prior to this I had reached out to the owner Denise and she never returned my call. After this incident I sent her pictures that she didn't respond too either. It was not until I sent her a follow up note with the header of (no response?) did I get a email response from her. Customer service is obviously not a priority. At this point I have decided to hold them accountable to fix what they have broken. My yard went backwards on their watch and since they took my money I expect them to fix it. Meanwhile i will leave their Trads sign in the yard so that all who pass by will know that the checkerboard yard was done by Trads.

They respond quickly to the call faster.

My lawn is now much greener and thicker after only one treatment. I have used another lawn service for years without any results. I am happy they took their time to properly a**** and treat our lawn.

Trad's is no longer allowed on our property. I know my lawn was not perfect when I contracted with them for lawn service, but it is horrible now. I contracted them because I thought they could do a better job than me, and now I wish I had just bought some weed and feed and done it myself, I'm sure it would look better and it would have cost me a lot less. The grass where they spot treated for weeds is dead or dying, and there are many yellow spots from iron deficiency all over the lawn. And the weeds are not dead or dying. Several appointments were scheduled and not kept, and no notification about a change or why. We have dogs that are often outside so we like to be sure they are inside when service people are doing work around the house. It takes 60 seconds to call and say they need to reschedule due to rain or whatever but never a call. I believe it is common professional courtesy to keep a customer apprised when appointments change. I contacted Trad's about the poor results and a supervisor came to take a look - he said he thought the lawn looked great. That did it, we cancelled the service. We were charged $176 for the treatments noted, so we were told we will get back $214 of the $390. So much for their verbal money back guarantee, all we received for our money is an uglier lawn and broken promises.

In the summer they sprayed more often than they did in the winter. I didn't have a problem with them. The work they did was fine. Our interactions with them was fine. I hardly ever spoke with them. They would call and say that they were coming the next day and I would say, "Fine" They would leave a sign in the yard. Sometimes I would know that they were here and sometimes I would come home and see the sign. I guess their pricing was fair.

It went well. Chris came out and and drew up plans form our conversation. My husband and I met with him in his office to finalize plans. The crew came as scheduled they made sure they understood the plans. They were polite and professional and worked very hard. The weather did not cooperate and there were rain delays, but the crew was here as soon as the weather allowed.