Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Total Improvements

Exterior Painting, Handyman Services, Doors,

About us

Total Improvements is a improvement/restoration company for residential and commerical property owners. We offer a wide range of services that will keep your property in key working order and provide the finished products that you desire. Our goal is to make sure that you are happy with all the finished results on your project.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Our service that we offer cover areas from painting both interior & exterior, drywall repair and installation, flooring installation from wood, tile or stone. . Restoration due to loss by fire, water or any other cause of loss. Door Installation. Siding Harding, Cedar, and other wood siding removal and installation. WDO repairs. We can get your property to where you want it.

Services we don't offer

Building addtions, New construction, Vinyl siding

Amenities

Free Estimates
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

3.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%


Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
Showing 1-1 of 1 reviews

Darlene H J.
12/2012
3.0
handyman service, house painters
  + 0 more
As time goes on, more things are falling apart! Or were not done properly and will have to be redone!
Description of Work: When the job was completed, I walked around the exterior of the house and everything they were supposed to do, seemed well done. After they left, I was called out of town and when I returned several wks later, I discovered the "assistant" had done a sloppy job on the trim work around the windows. From a distance it looks fine but 5-6 feet away it was done very sloppy. Within 3 months the paint on the front door peeled off! I tried to call Don Johnson, owner and boss, but the person who answered the phone said he no longer lived there so the problem was not corrected. Mr. Johnson and his assistant agreed to do a few other "handyman" jobs for me, like repair the gutters over the garage. (The nails had pulled out and the gutters were pulled away from the roof.) It looked fine when they completed "repairing"the gutters but within a couple months the gutters are hanging again and the nails are pulled out. They apparently did not put in new nails and attach them to a new area but just pounded the old nails back into the stripped old nail holes and they did not hold! The assistant also agreed to hang a new side garage door for me. He moved the door from inside the garage to the patio area and after a little while he said he needed to go to Home Depot. He put the door back in the garage and left but he NEVER returned! He wouldn't even answer his cell phone for me nor his boss! The assistant has to this day not contacted me by phone nor come by to say why he didn't return! I picked this company because it was the only one out of ten that I checked on, that provided me with proof of insurance, liability, a valid license (checked with downtown) and gave me references. The price for the jobs I wanted done was in the mid-range of estimates. They were punctual and finished the jobs in a reasonable time but now I am finding they were not all done properly. Overall, I would not recommend this company!!!!!!

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$2,000

Response from Total Improvements
This customer never tried to contact us regarding the exterior painting. Our numbers are the same numbers we provided to her. She had ask if we wanted to install a screen door where her own sons did a poor job of framing a side door in. Total Improvements declined the work. I worker of our and the customer agreed that he would do it. I informed both of them that it was not a Total Improvement job and it would be between the two of them and us. I do know the work was started on the door and never finished due the not all the parts being present. The customer had the screen laying in the garage and did not know where all parts were. She did not want to get a new door nor pay to have her door framed properly. That was why we did not except the work for our company. As far the painting goes this is the first ihave heard about the painting. The front door was an old stained door that needed to be replaced. she did not want to replace but wanted them painted, i informed her that there may be trouble with the paint. The doors were painted and everthing was great no problems as with all our paint jobs. we would have gone back if called or written too, t never repeat never received a call or letter about the paint. we painted hundreds of homes with no problems . Once again we told her about the door and we are not sure about the windows trim. She did look close i myself looked closely and it was good job a we do. Once again as regard the door on the garage that was not a total improvement job. FINALLY WE PAINTED HER WATER SHED FOR FREE AND GAVE HER A LARGE DISCOUNTED PRICE ON REPLACING THE T-11 AND PAINTING WORK THAT WE DID. SHE ASK WE REDUCE OUR PRICE AND WE DID SO. WE WOULD HAVE GONE BACK OUT TO REPAIR PAINTING IF WE WERE CONTACED BUT NEVER WERE WE CONTACTED BY PHONE OR LETTER AND WE ARE STILL IN BUSINESS AT BOTH TELEPHONE AND ADDRESS. SO DO NOT COMPLAIN IF YOU NEVER ASK US TO RETURN ABOUT PAINTING WHEN YOU NEVER DID. ASK ABOUT THE DOOR AND I TOLD YOU THAT WAS BETWEEN YOU AND WORKER AND YOU NEVER PAID FOR THE WORK ON DOOR SO HOW CAN THE CUSTOMER COMPLAIN ABOUT SOMETHING NEVER HAD PAID FOR.

    Contact information

    1628 Trotters Bend Trail, Jacksonville, FL 32225

    Totalimprovements.net

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Exterior Painting,
    Handyman Services,
    Doors,
    Interior Painting,
    Siding,
    Drywall

    FAQ

    Total Improvements is currently rated 3 overall out of 5.
    Total Improvements accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Total Improvements offers free project estimates.
    No, Total Improvements does not offer eco-friendly accreditations.
    No, Total Improvements does not offer a senior discount.
    Yes, Total Improvements offers emergency services.
    No, Total Improvements does not offer warranties.
    Total Improvements offers the following services: Our service that we offer cover areas from painting both interior & exterior, drywall repair and installation, flooring installation from wood, tile or stone. . Restoration due to loss by fire, water or any other cause of loss. Door Installation. Siding Harding, Cedar, and other wood siding removal and installation. WDO repairs. We can get your property to where you want it.
    Building addtions, New construction, Vinyl siding

    Contact information

    1628 Trotters Bend Trail, Jacksonville, FL 32225

    Totalimprovements.net