The Painting Craftsmen

The Painting Craftsman did a great job on my home!!

The employees were very professional from the appointment to provide an estimate, answering all our questions and completing the work on time and doing an excellent job!

I ended up having five estimates to pick from and chose The Painting Craftsmen because Justin impressed me with his demeanor - open, honest, and helpful in explaining the pros and cons of different paints so that I was able to pick the best product to fit my budget. The price quote he gave me was very reasonable. The Owner, Chris came out on the first day and made sure that everything was going according to schedule. Jon was a pleasure to work with, he worked fast and was very neat. I have to give credit to Zach the Project Coordinator, he always made sure that everything went smoothly and was the main point of contact whenever I had a question. The whole team was fantastic. Lastly, The Painting Craftsmen showed the utmost respect for me, my family and our home. The next time we need some painting done, I will call The Painting Craftsmen and look no further! I would recommend them to everyone for any size project. Competent, clean, courteous service, Thanks again!

Went great - just as good as the fist time a few years ago. Arrived on time, had enough stain to finish the job early. we will use them ago when the dock will need it in a few years.

Very professional job. Ryan and his crew were great, extremely knowledgeable, professional and punctual. Did a fantastic job.

Gave us an estimate. Estimate was too low. Pre-estimate was $500 then I said "Okay, can we get the work done". They said estimate was tool low and they'll need additional thousand dollars. It was a pleasant experience except the prices.

Very professional. Timely and considerate young man. Worked so hard until job was finished. Did an excellent job.I am so very pleased. Great company, great workers.

Excellent. From quick estimator site visit to scheduling work around my schedule. Chris & Ryan called because they could come earlier in day if that worked for me and that was great. Professional, polite, informed and had all necessary materials, cleanup was great. Very good experience and I would absolutely hire again. Am recommending now to Interior Decorating / Staging associate.

Perfection in all their work. Always on time, cleans up, excellent work.

These folks were GREAT to work with- from Chris coming out and doing the estimate and the inspection; Shawn handling the scheduling and billing and Jeremy doing an awesome job painting. They were timely, neat and professional. It was so nice to deal with a company who stands by what they commit to!

The workers arrived promptly and immediately went to work. They were very professional and explained the process in detail. They even performed the service during less than optimal weather conditions!

They did well! Quickly schedule, and managed, and completed. We will use/reccommend in the future.

They did a good job painting – BUT I did NOT like:. 1. A craftsman not telling me he stopped up a drain in my sink, and overflowed the sink 2. A craftsman telling me he took care of the problem, when he had not 3. A craftsman supervisor telling me that if a plumber finds a big clog of white paint in the line, then he would take care of the cost of unclogging the drain. They arrived early, covered all kinds of furniture, taped a lot of stuff and painted a new ceiling all white. Their estimate was a couple of hundred dollars low, but they felt, as I did, that another coat of paint was needed. They finished painting in one day, as they had estimated. They said they’d come back the next day and clean up. So far, so good, from my perspective. 1. Before they arrived the next morning, I went into the bathroom, off the room of the ceiling they had painted. The sink was full of white water, which had clearly overflowed. I tried the drain and it was clogged. Had a craftsman told me before he left that that had happened, I could have called a plumber that night, or these craftsmen could have said they would fix it the next day. 2. When they arrived for work the next morning, I showed one of the craftsmen the sink and he told me he would take care of it. After two hours of cleanup the craftsman presented me with the bill for painting the ceiling, telling me he had taken care of the sink. When I turned on the water, the sink did not drain. He said he had just scooped the water out with a cup. After unsuccessfully trying for about 15 minutes, he said he would have his supervisor call me. 4. The craftsman supervisor came by the next day and tried for a couple of hours to get the line unclogged. He could not. He then said I could call my plumber or he would call his, and IF (and he emphasized IF) the plumber found a gob of white paint blocking the line, his company would take care of it. I told him I would call my plumber and the craftsman supervisor left. My plumber unclogged the drain and fixed the drain plug that one of the craftsmen had broken in less than 5 minutes. Alas, the plumber could not see into the pipe to see if the clog that he had unclogged was a gob of white paint. Therefore, I have no way to prove the clog was in any way caused by the craftsmen, so I paid the plumber. A couple of weeks later, after providing the above feedback to the craftsmen, I got a call from the craftsman supervisor, saying he had kind of forgotten to follow up - in another week, I did, indeed, get a check for the plumber’s cost. We'll use the plumber again, when needed. These craftsmen? Won’t use them again, … and we have lots of painting needs. If you use them, I sincerely hope you have a better experience.

Contacted them for a quote. They came out quickly

Extremely well. So nice to have a job go so smoothly, and very happy with price and results. Team was professional, efficient, prompt, and did not leave a mess behind. Would definitely hire again.

It was excellent. I thought it was good quality. It was probably the best.

It went very well. They were professional at all times.

Chris is the manager and his assistant was Mikey, were the 2 painters I was BLESSED to have perform the job. They were friendly, professional and EXCELLENT painters. I had to resked several times for personal reasons and the company was very accommodating. Rebecca is the young lady in the office and phones. She was so kind and helpful in all of our dealings on the phone. I HIGHLY RECOMMEND using them

Francisco and Nick did a great job cleaning a long ignored balcony in need of a lot of TLC. I appreciate their punctuality and professionalism.

The Painting Craftsmen painted and restored damaged wood in my old house in Riverside and did a fantastic job. I used them again to paint my living room and bedroom in my new home in Mandarin. They were great in every way. I was also quite surprised that Chris Arnett was able to install and paint beautiful wood trim that matched perfectly with the existing crown molding. The team is both fast and dependable. I have already scheduled them to paint one more room in my house. Rebecca who handles the billing and scheduling is probably the nicest person in Jacksonville. I'm so glad I found them and have recommended them to multiple friends.

Chris Arnett came out quickly and provided me a fair estimate on the same day. Louis, Bryant and the team leader George Gardner were punctual, thorough and professional. The house looks better than when I moved in. I plan on moving to Mandarin this month and plan on hiring them for all needed work in the new house as well. Couldn't be any more pleased with a company than I am with the Painting Craftsmen.

They did a beautiful job. They arrived on time, worked all day--I finally asked if they were going to take a lunch break. They worked thru their lunch. They even caulked the baseboards. Scott and Luis did a fantastic job and I will certainly use them again. It looks professional--not as if someone just slapped a coat of paint.

Everything was fine. They were very responsive. They called me a lot and we talked about things a lot.

Our initial contact was with Michele in the office of The Painting Craftsmen. She was professional and courteous at all times. Michele scheduled the onsite meeting with Chris Arnett to evaluate the work and provide a quote. Chris arrived promptly and conducted a thorough inspection of the proposed work. He provided a quote quickly, which we accepted. The work was done primarily by George Gardner and Bryant Baker. We have had problems for years with leaks into our screen room around the fireplace. George and Bryant took the challenge of stopping the leaks very personal and worked for more than a week to provide a permanent fix, including removing rotted wood and shingles from previous unprofessional and unsuccessful attempts by other contractors. As of this date (08Sep15), the leaks are gone! The painting and minor wood repairs to the rest of the house were professionally done and look great. With the lighter color we selected for the house, we wanted to de-emphasize the garage door. George took the time to mix different shades until we found one we liked. We felt this was going above and beyond the norm and reflected his desire to do more than just complete a job. We deeply appreciate the customer service provided by Michele and Chris. And we give special thanks to George and Bryant for spending so much time on the roof in the boiling hot sun to repair the leaks. These people are the best!! We wholeheartedly recommend The Painting Craftsmen to anyone looking for a contractor that values outstanding customer service and performs the highest quality of work.

They arrived on time, were very professional and did a great job, would hire again.