Taylor Construction Co.

Mr. Taylor responded to our request for an estimate in a timely manner, He and his son did all the measurements and said he would provide an estimate in two days. When we did not hear from him, we followed up. He said he had an emergency come up and he would contact us in the next two days, which he did. His estimate was slightly higher than the other two estimates we received, but Mr. Taylor seemed very nice and knowledgeable. Our agreement was that we would pay for the materials and his charge would be for labor. We bought the paint for the cabinet interiors, and the kitchen ceiling. Then Mr. Taylor presented receipts for among other things, a paint roller. He said he had to buy a special paint roller just for our house because it was so unusual and he couldn't use it for any other job. Then he presented a bill for a paint roller and drop cloths. At this point, it was clear that we did not have the same definition for "materials." Several items he asked for reimbursement when it was our definition of "supplies or tools of the trade." The interior of the cabinets were painted fine and the ceiling repair was fine. Then the strangest thing happened. When I went into the bathroom to check the work, I noticed there was a small spot at the miter point on the corner of the small quarter -round at outside base of the bathroom cabinet. Mr. Taylor's assistant was standing in the bathroom with us while we checked the interior of the cabinets. I asked him if he would cover up the miter cut on the quarter round because it didn't fit perfectly so there was a little (and I mean little) piece right at the corner showed the wood. The assistant just looked as us. He didn't say anything. We all walked out of the bathroom. When Mr. Taylor arrived, we shared with him what had happened and we didn't understand why the assistant looked so confused when we asked him to literally just touch the corner. It wasn't even a swipe. Mr. Taylor told us that they had been hired to do the interior of the cabinets and his assistant did not have the authority to paint the exterior. There was a conversation about this and we were taken aback that touching the corner of a piece of quarter round was such a big issue. We paid Mr. Taylor for the work that he had completed to that point. He was very generous and did not charge us for the "special" paint roller. That evening my husband and I talked about it and decided we had a personality conflict with Mr. Taylor and we should end our relationship. I am sure Mr. Taylor wasn't disappointed when we said we did not need his service further.