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Superior Quality Painting, Remodeling & Renovation

Kitchen and Bath Remodeling, Interior Painting, Exterior Painting,

About us

2 Employees. No subs. Cost is determined by the job. No travel charges. No service charges. Extra charge for after hour service applies. May contact through email.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Remodeling, interior & exterior painting, tile, hardwood floors, laminate, sheet rock, replace damaged wood, pressure wash, siding, remodeling kitchen and bathrooms.

Services we don't offer

Roofing or electrical.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Richard W.
09/2012
1.0
home remodeling
  + -1 more
Lorenzo West said that he knew how to build a shower pan for my remodeled bathroom. He did not build the shower pan correctly. It did not slope properly so water can drain. It was spilling out of the shower onto the bathroom floor- he told me to use a towel on floor to stop water from coming out. I tried to resolve this issue by asking him to provide his insurance information (which he didn't) so I can hire someone else. I needed money so I could have an "expert" complete the work but he refused and would never even discuss the issue with me. The manner in which he built shower pan was an absolute disgrace to the carpentry profession. I had 2 bathroom remodeling professionals come out to evaluate what he had done and both agreed that he failed miserably in providing me with the right product. It's costing me thousands of dollar more, on top of what I paid him. He received a total of $4500 plus; I paid about $4000 for materials but then after having someone else come out to tear out everything he had done, I am now out of $12,000! This guy wanted money too soon. Originally, he was the one who said he wanted a 1/3 of money upfront, in middle and then after work is completed. On the middle amount- he requested it too soon, even though he wasn't half way done; then while he wasn't even near completion, he hustled me out of the rest. I trusted this guy because he worked for me for a long time. I was good and fair to him and he took advantaged of me. I always paid what he asked even though he is unreasonably expensive but yet, he stiffed me and will not honor his agreement. All I can say is use him at your own risk. There are some things he does well but make sure you don't give him any money until work is completed but don't count on him honoring his agreement to come back to rectify any issues. He is not an honest man and will take advantage of you. This is not being written to be malicious but to forewarn you to not risk losing your hard earned money!
Description of Work: Essentially he was to remodel my bathroom and build me a shower pan he said he knew how to build. He build basically a floor that sloped in many directions and the water was coming out onto the bathroom floor. My wife and I kept telling him that we were concerned about how he was building the pan and he assured us everything would be fine.Well, it wasn't fine because water was seeping thru the baseboard and coming out on the other side of shower area and water was also coming out of the entry point as well. As I explained below, some experts came to evaluate his work and that is when I discovered he did the shower pan incorrectly and he refuses to refund me some monies to have it redone properly. I mentioned it to him several times and he won't even discuss it. He told me I had a one year warranty and he'd come back to fix any issues but this was an untruth! I do have pix that I am willing to share if no one believes me. I also found a wonderful and honest carpenter to redo the work and it looks and works fabulously!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$12,000

    Contact information

    PO Box 43569, Jacksonville, FL 32203


    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    Interior Painting,
    Exterior Painting,
    Pressure Washing,
    General Remodeling,
    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation,
    Ceramic Tile

    FAQ

    Superior Quality Painting, Remodeling & Renovation is currently rated 1 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Superior Quality Painting, Remodeling & Renovation accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Superior Quality Painting, Remodeling & Renovation offers free project estimates.
    No, Superior Quality Painting, Remodeling & Renovation does not offer eco-friendly accreditations.
    No, Superior Quality Painting, Remodeling & Renovation does not offer a senior discount.
    Yes, Superior Quality Painting, Remodeling & Renovation offers emergency services.
    Yes, Superior Quality Painting, Remodeling & Renovation offers warranties.
    Superior Quality Painting, Remodeling & Renovation offers the following services: Remodeling, interior & exterior painting, tile, hardwood floors, laminate, sheet rock, replace damaged wood, pressure wash, siding, remodeling kitchen and bathrooms.
    Roofing or electrical.

    Contact information

    PO Box 43569, Jacksonville, FL 32203


    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM