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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.

Amenities

Free Estimates
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.793 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
18%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 93 reviews

Margaret D.
06/2019
5.0
air duct cleaning
  + -1 more
They were very thorough, they took about 2 hours and they did a fantastic job.
Description of Work: Air duct cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alison B.
03/2018
5.0
upholstery cleaning
  + -1 more
They got it looking much better than I imagined.
Description of Work: My couch and love seat that are suede fabric.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Doug A.
06/2017
3.0
carpet cleaners
  + -1 more
the first time they came out I could
Description of Work: we needed our 8 month old carpet cleaned due to a spill that ran across the entire main room

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$250

shannon M.
06/2017
5.0
carpet cleaners
  + -1 more
Amazing Job. I am very funny who I have in my home. Stanley Steemers had a very friendly and professional staff. Had I known this, I would of hired them years ago. I will defiantly have them back again. Thank you.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132.5

Bernard K.
04/2017
5.0
carpet cleaners
  + -1 more
They always do a good job and are very professional
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mark H.
01/2017
3.0
carpet cleaners, ceramic tile
  + 0 more
Their cleaning wasn't very thorough on both.
Description of Work: For carpet and floor tile cleaning, we used Stanley Steemer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Jerry M.
11/2016
4.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a good job. They are not always punctual.
Description of Work: Carpet and Upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Melanie G.
01/2016
4.0
carpet cleaners
  + -1 more
It was not for our whole house. There is always room for improvement with any company. They responded to me where I had problems with others doing that.
Description of Work: I used Stanley Steemer for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

M. V. W.
05/2015
1.0
air duct cleaning, carpet cleaners
  + 0 more
In attempting to identify a slight odor that potential buyers of our house had mentioned, the HVAC technician recommended that we have our air ducts cleaned. We contacted Stanley Steemer on a Friday afternoon to arrange for a duct cleaning on Monday. When the technicians arrived (promptly), they suggested that duct cleaning on our 10 year old house would probably not solve the problem. Instead, they recommended their RejUVenate system which would take care of any "organic" odors. Although no specific guarantee was offered, the sales pitch was sufficiently powerful that we bought the system and had it installed that afternoon. Unfortunately, the next realtor to visit the house 5 days later, mentioned the smell. A subsequent visit by an industrial hygienist identified the odor as coming from chemicals stored in our garage that were being picked up by the air handler. I contacted Stanley Steemer twice to request a refund and removal of the RejUVenate system. They have not returned my calls. The company does not publish local contact information and I was forced to use the 1-800 number. I will not use this company again for any service.
Description of Work: Installed an air purifier that was supposed to remediate a slight odor problem.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0

$700

MARILYNNE K.
03/2015
4.0
carpet cleaners
  + -1 more
They did a good job. They were able to get most heavily soiled areas clean.
Description of Work: cleaned carpet in the family room and a hallway

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$117

Kristopher E.
06/2014
5.0
carpet cleaners
  + -1 more
Purchased a foreclosed property and Stanley Steamer made my 12 year old carpets look like new! They were very professional, punctual and even cleaned my area rug for free!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Don R.
05/2014
5.0
carpet cleaners
  + -1 more
We've had a good experience with them. They are on time. They do a good job and they guarantee it. The price is decent. They are very responsive.
Description of Work: We used Stanley Steemer for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

jerrine H.
05/2014
5.0
carpet cleaners
  + -1 more
Very professional; did a great job. I think they are a little pricey; however, I will definitely use them again as they do a great job. I have also used them in the past. .
Description of Work: Rug cleaning - 2 small rooms; living room-dining room combination; very small hallway; and one over-sized bedroom. Also a "safeguard?" protection on family room only.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Judy L.
03/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The gentleman was polite and helpful. When he was done everything he cleaned looked great.
Description of Work: Cleaned a heavily soiled den rug and other traffic paths. Also cleaned furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$305

BOB S.
01/2013
4.0
carpet cleaners
  + -1 more
quality of service a little below my previous experiences.
Description of Work: cleaned carpet ft rm, dr, mbr.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joyce K.
08/2012
5.0
carpet cleaners
  + -1 more
Stanley Steemer was on time and professional when they arrived. They were able to get a stain out that previous cleaners left behind. I will be using them from now on.
Description of Work: They came out to clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harry F.
08/2012
5.0
carpet cleaners
  + -1 more
They did a very nice job. They got here on time and the quality of their work is very good.
Description of Work: STANLEY STEEMER came in and clean our carpets some time in September of last year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$916

Eileen S.
02/2012
2.0
carpet cleaners
  + -1 more
The price quoted was $240, which was a bit more pricey than other quotes but after reading the reports on Angie's List we thought it should be worth it. They asked my wife if she wanted and quot;deodorisingand quot; and she said yes. Now, she should have asked the price before agreeing to it. But, also, they should have told her the cost as well. I was amazed, when having completed the cleaning, they said $120 had to be added to the quote for thisand quot;deodorisingand quot;. A 50% increase on top of the cost of cleaning. Then they asked if we wanted scotch guarding as well. We gave them a terse NO and handed over the check begrudgingly. Be Careful. The add ons are always a likely con and we were foolish enough to fall for it.
Description of Work: We had the carpets of 4 bedrooms, 1 study and a stairway cleaned with no furniture to be moved.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$360

Elizabeth B.
01/2012
5.0
carpet cleaners
  + -1 more
All went well. Carpet was cleaned satisfactorily, I was pleased the efficiency and professionalism of Stanley Steemer personnel.
Description of Work: Carpet cleaning, living room and hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Elizabeth G.
11/2011
5.0
carpet cleaners
  + -1 more
Purchased a 4 month old puppy in May. Through the trials and tribulations of housebreaking had may stains on carpet. Tried a popular spot cleaner, only made carpet ( light color carpet ) look worse. Stanley Steemer arrvived on time, applied spot remover and cleaned. Carpet looks great, no more spots. Pet odor was not a issue.
Description of Work: Spot removal and steam clean carpet in living room, dining room, stairway and hall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$206

Don L.
10/2011
5.0
carpet cleaners
  + -1 more
Could not believe that all the heavy stains, some unidentified in our son's room, came out. The whole experience with Stanley Steemer and their employee Craig was excellent. Arrived right on time, didnt feel like they were trying to speedily get done so they could get quota in, as some cleaning companies do. Pet accident stains are gone in living room, traffic patterns in the hallway are gone. Did not try to pressure me with up sell. Even after 2-3 weeks, carpet still looks and feels fresh. We will definitely recommend SS and will use them in the future.
Description of Work: Had carpet cleaned in 4 rooms and hallway with heavy traffic soil. One of the rooms had been recently occupied for several years by our 24 year old son with unrecognized dirt and stains. Also had some pet accident stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael Z.
09/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very positive experience. Very helpful on the phone setting up what we needed, and the difference in various add-ons. He did not pressure us to buy any of them. The crew was on-time, very pleasant and professional. We would definitely use them again.
Description of Work: 1 velour couch. 6 rooms with carpet or area rugs cleaned. Very positive experience. Very helpful on the phone setting up what we needed, and the difference in various add-ons. He did not pressure us to buy any of them. The crew was on-time, very pleasant and professional. We would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Beth F.
09/2011
4.0
carpet cleaners
  + -1 more
I called three companies and I settled on Stanley Steemer as they give a set price up front. The sales person was very helpful in explaining how these jobs are priced - what to look out for, etc. They had the availability I needed so I booked them. They call in advance to say when the technicians will arrive. The technician walked around, making notes about various spots requiring extra attention. His helper set up the hoses and opened a spigot that let a stream of sludge pour down my driveway. We'll deal with this later. The job itself took about an hour. They moved two pieces of furniture and placed plastic under the legs. I let the carpet dry for 12 hours. There were several spots that came back to the surface. I called to say I was moderately satisfied with the results. The service office agreed to schedule a follow up visit on 8/6/11. They arrived on time and did a spot clean. I pointed out the sludge tracks on my driveway which at first, they couldn't believe they had caused them. After they finished in the house, they attempted to clean the driveway. Now we have to have the entire driveway pressure washed. The spots they went over in one room are better but in the other room they left a new area that wasn't there before. Now, we have to figure out another process to clean the new spot! The technicians were nice enough but I question the quality of their equipment. Company was responsive but the quality of the job was not what I expected.
Description of Work: Full house carpet cleaning was done: 4 bedrooms, 1 great room, 1 dining room. Carpet has not been cleaned in a long time. Overall, the result was satisfactory. Some spots are just not going to come up. The carpets have dried sufficiently. No smells.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$279.95

Yvonda K.
08/2011
5.0
carpet cleaners
  + -1 more
They crew send out worked quickly yet diligently. did a good job. Furniture was moved appropriately and placed on small styrofoam blocks to aid drying time. I was pleased with the results and actually surprised at how much improved the carpet appears now.
Description of Work: Steam cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Bob S.
03/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a really good job. They did what they advertised they were going to do. This was the first time we've used them and they did a better job than anybody we've used in the past.
Description of Work: We used Stanley Steemer to clean the carpet in three rooms and they cleaned a couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Contact information

6115 Arlington Expy, Jacksonville, FL 32211

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Flooring Sales and Installation,
Ceramic Tile,
Oriental Rug Cleaning,
Upholstering - Boat & Auto,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Dry Cleaning

FAQ

Stanley Steemer is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 5:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.

Contact information

6115 Arlington Expy, Jacksonville, FL 32211

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 5:00 PM