SCHUMAN ELECTRIC

Their customer service (Holly) was excellent and the electrician (Jeremy) was Great, professional, experienced & personable. This team did a great job. I will be hiring them again.

They never showed up. They did not show up when they were supposed to. I called twice, the day that they were supposed to be here. They were going to have the owner call me back, never called me back. Hang up, called three or four times. Late in the day the guy that did the estimate called me back and apologized and said there was a mix up in their scheduling, it would be two weeks before they can come out. So, I terminated their deal, and I jumped over to another company.I would not recommend Schuman Electric. When you sign a contract with somebody, you expect them to do what they say they're going to do. When those guys left me freaking hanging, it screwed up about eight other sub contractors. In good conscience, I could not recommend them to anybody, and I won't attempt to use them again because of that. Me, I'm a small-time operator. So, basically what they did is, they gave my slot in the last minute to somebody that's done a higher volume of business with them to keep them happy. I'm a one and done kind of guy or maybe a one to two times a year kind of guy. They gave my spot to somebody else. So, they basically screwed me over, but unfortunately, potentially it could have lead to me screwing over eight other contractors because of what they did. If they'll do that to me, then they'll do that to an individual. Maybe four out of five times they'll show up, but the 5th time they luck out and they're the ones that get screwed. They may be a very good company, other people may have a better experience than I did. When they didn't show up to do the what they were supposed to do which was to bring the house up to code for 2017. This was a $8,000 job. They didn't show up. When I called they kept saying they would have someone to call me back and let me know what's going on. I called three times and finally, someone did call me back and let me know that they'd have to reschedule two weeks out. So, hopefully, somebody else has a better experience. I can't recommend them.

Everything was handled quickly and expertly. We were so appreciative of the professionalism at all levels. The owner went above and beyond by making multiple calls on our behalf to the JEA and Jacksonville City Inspectors so that we could get our power turned back on after being without it for a week.

On time and under budget, No issues

Thye are knowledgable, fair, reasonable, professional, reliable, and friendly. They came out when they said they would.