Rusty's Pool Service maintains and cleans both swimming pools and spas in the Jacksonville area. (We do not perform construction, repair, or resurfacing jobs. In-pool lighting services will need an electrician.)
Business highlights
10 years of trusted experience
Emergency Services Offered
Services we offer
pool service and weekly pool cleaning, recovering a green pool and area pressure washing, filter and routine maintenance, salt system maintenance.
Services we don't offer
We do not perform construction, repair, or resurfacing jobs. In-pool lighting services will need an electrician. Spa services. Construction, installation, or concrete repair.
Rusty was professional and courteous. He's very friendly, and reported his finding to me immediately on the spot. While my hot tub leak was inaccessible during Rusty's visit, he recommended a competitor to help with my repair (which involved hydraulic lifts etc). I would definitely trust Rusty with any pool repair or plumbing for the pool fixtures.
Description of Work: Hot tub leak
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
deb H.
09/2019
5.0
pool cleaners
+ -1 more
Before we could schedule an appointment, Rusty gave us a couple of things to try ourselves and it worked! He is very professional and knowledgeable. We will hire him for any service work we need on our pool or equipment. Support our local business owners!!!
Description of Work: We had a leak at the pool connection to filter tower
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rusty's Pool Service
Thank you so much for the review, please don’t hesitate to call again for service in the future. I’m glad I was able to help. Rusty
Steve C.
01/2018
5.0
pool cleaners
+ -1 more
Everything went very well. Will continue to use this service.
Description of Work: Very professional, punctual and friendly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Melissa R.
10/2017
5.0
pool cleaners
+ -1 more
Everything went great
Description of Work: I had been out of town and when I returned my pool was green!! I have always done my pool myself but I was overwhelmed. I called Rusty and he came out within 2 days my pool was beautiful again. I have hired him to do the maintenance I was so impressed. very nice and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rusty's Pool Service
Thank you so much for the kind words [Member Name Removed], it is a pleasure doing business with you.
Jack W.
08/2017
5.0
pool cleaners
+ -1 more
Great. Very conscientious and dependable.
Description of Work: Weekly pool service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert A.
06/2017
5.0
pool cleaners
+ -1 more
Service and results have been very good.
Description of Work: Weekly maintenance done to maintain water balance.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Edwin Q.
04/2017
5.0
pool cleaners
+ -1 more
Great! I called Rusty on a Friday morning and he promptly answered and then came out as promised that same afternoon to diagnose the deafening sounds coming from my 10 year old, worn out pool pump motor. He quoted me the price and upon my acceptance, called his parts place and got the new motor ordered and also a new timer to replace my inoperable one. The parts came in Monday afternoon and by Tuesday afternoon, he had it all fixed and running quietly and also adjusted my pool's water ph and chlorine levels. Of all the service professionals I have come across in my entire life, he is the absolute best service guy I have ever used! All the adjectives one could use for a true service professional apply to this guy: prompt, reliable, friendly, knowledgeable and very reasonably priced for the work he did and time he spent. Can rest safely regarding any future pool repairs and/or maintenance now that I know he is available.
Description of Work: Bad pool pump motor and timer replaced with new ones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Sam A.
02/2017
5.0
pool cleaners
+ -1 more
My previous companies just sent techs out who knew nothing more than how to clean a pool. There was no proactive approach to pool service. Rusty has taken a serious interest in my pool and my problems since day 1. We have some complicated issues which have not yet been resolved but he has tackled them and has brought in other experts to help. Further, his prices have been extremely reasonable. He's also totally responsive and professional - for example, I had a paving job done which resulted in tons of dust and debris in the pool. I asked Rusty to service the pool asap and he made it over 2 days early. So far (3-4 months) he has far and away surpassed the service I have received elsewhere for the last 4 years.
Description of Work: I hired Rusty based on Angie's reviews, no prior knowledge. My pool and spa have had gremlins for several years and I have not solved the problems with previous companies. I gave Rusty a shot and so far my service has been outstanding. I've also had issues with the spa mysteriously draining and other electrical anomalies.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Linda G.
02/2017
5.0
pool cleaners
+ -1 more
It was great. He was wonderful. I'd give them the highest grade.
Description of Work: I used Rusty's Pool Service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deborah S.
09/2016
5.0
pool cleaners
+ -1 more
EXCELLENT; local and knowledgeable, some one who could actually DO repairs. Professional and hung in there even when we encountered several unforeseen issues. Great Service !!
Description of Work: Pool pump and valve repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Rusty's Pool Service
Thank you so much [Member Name Removed], that refill you purchased from me has come down a good deal in cost. Im now buying in bulk!
Amber M.
02/2016
5.0
pool cleaners
+ -1 more
I recently purchased a foreclosed home with a pool. It looked like a swamp. It clearly hadn't been maintained in quite a while and needed a lot of work. Rusty currently maintains our personal pool so I knew I could trust him to clean up our new rental property pool and get it in shape. The pool looks beautiful now and he's going to continue to maintain this pool as well. I know our future renters will love it. I highly recommend Rusty's Pool Service!
Description of Work: I bought a new home and the pool was a swamp! Rusty got it back in shape.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Stuart A.
09/2015
5.0
pool cleaners
+ -1 more
Rusty was referred by Dan of Danscape - they are related. He is very professional and has extensive knowledge on maintaining pools and its equipment. If you own a pool and have had someone maintaining it more than likely it has taken a few tries to get someone who 1) you trust and 2) is looking after your best interest moneywise. Our pool is regular chlorine with a cartridge filtering system. While relatively clean I was envious of how clear our neighbor's pool was in comparison. After another bad interaction with our pool guy we fired him and hired Rusty. First week he spent hours getting to know our pool and analyzing the chemicals etc. Within a week he had it as clean as the neighbors. He made some no pressure low budget recommendations to enhance it further which we have done over the past few months. So net net we have an absolutely clean gorgeous pool and Rusty does his weekly check but for the most part it is relatively maintenance free. Highly recommend Rusty - he knows pools and is focused on delivering the best customer experience possible.
Description of Work: - Weekly Pool service - Replacement of pool service equipment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Amber M.
05/2015
5.0
pool cleaners
+ -1 more
My landscaper referred Rusty and I'm very pleased. He was easy to get in touch with and very professional and friendly. Rusty came out to meet with me and discuss my needs. He got to work that week on cleaning the algae. He now regularly maintains my pool and spa. I highly recommend this company.
Description of Work: He began providing regular maintenance and did an initial clean up to get rid of the algae.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service
FAQ
Rusty's Pool Service is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: Closed
Rusty's Pool Service accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, Rusty's Pool Service offers free project estimates.
No, Rusty's Pool Service does not offer eco-friendly accreditations.
No, Rusty's Pool Service does not offer a senior discount.
Yes, Rusty's Pool Service offers emergency services.
No, Rusty's Pool Service does not offer warranties.
Rusty's Pool Service offers the following services: pool service and weekly pool cleaning, recovering a green pool and area pressure washing, filter and routine maintenance, salt system maintenance.
We do not perform construction, repair, or resurfacing jobs. In-pool lighting services will need an electrician. Spa services. Construction, installation, or concrete repair.