Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning

About us

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

Business highlights

89 years of trusted experience
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.

Services we don't offer

.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$100 off

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5192 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
15%
3
5%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.0
professionalism
4.6
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 126-150 of 192 reviews

08/2006
5.0
plumbing, drain cleaning
  + 0 more
I know Roto-Rooter, so I don't worry about them ripping me off. Also, they are familiar to my house, so they do a great job. I think their prices are good. I would recommend them to others.
Description of Work: Roto-Rooter unclogged my sink drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

08/2006
4.0
plumbing, drain cleaning
  + 0 more
I liked that Roto-Rooter came out on time. They isolated and fixed the problem very quickly. I would recommend Roto-Rooter to others.
Description of Work: Roto-Rooter unclogged a drain.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$135

08/2006
4.0
plumbing, drain cleaning
  + 0 more
My overall experience with Roto Rooter was good. I have no complaints about them. I liked that they cleaned up after themselves. I would recommend them to anyone.
Description of Work: My toilet was plugged. I called Roto Rooter and they came out and solved the problem.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

JESSICA L.
08/2006
5.0
plumbing, drain cleaning
  + 0 more
I liked that Roto Rooter was prompt. I liked that they cleaned up after themselves. I would recommend them for the work they did for me.
Description of Work: Roto Rooter came out to unclog a drain for me. They had to get up on the roof to do it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

08/2006
4.0
plumbing, drain cleaning
  + 0 more
It took Roto Rooter a long time to figure out what was wrong. It took them three people to get it done. They did complete the task to my satisfaction.
Description of Work: Roto Rooter checked to see if there were problems in the pipes as we had backup in the bathroom. They had to clean out the pipes to take care of the backup by replacing all of the pipes leading to the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

08/2006
5.0
plumbing, drain cleaning
  + 0 more
We were very appreciative of Roto-Rooter getting here so quickly, in less than an hour, considering that it was Sunday. The drain backs up about every two years, but this was the first time we called Roto-Rooter. I would not hesitate to use them again.
Description of Work: We had an emergency situation where the drain line to the sink backed up. We called Roto-Rooter to unclog the line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

08/2006
5.0
plumbing
  + -1 more
Roto-Rooter was prompt and courteous. The seemed reasonable. They installed everything professionally. They were accurate and seemed knowledgeable about what they were doing.
Description of Work: Roto-Rooter replaced two faucets, a sink, and a tub/shower faucet.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Bradford C.
08/2006
4.0
plumbing
  + -1 more
Their work was done satisfactory and it was done on time. We haven t had any problems with Roto-Rooter. We've been using this company for awhile, and we really like them. They are very nice and friendly.
Description of Work: Roto-Rooter replaced everything on the inside of my toilets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$500

MAY Y.
08/2006
5.0
plumbing, drain cleaning
  + 0 more
I have used Roto Rooter for many years. I would say that they have always done good work for me. I would recommend them for the good work they do.
Description of Work: Roto Rooter came out to unclog a drain for me. I had a broken seal that they worked on.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

08/2006
5.0
plumbing, drain cleaning
  + 0 more
Roto-Rooter came out right away when I called. They did efficient work at a fair price. The plumber was very friendly, too. The whole experience was good.
Description of Work: Roto-Rooter unclogged a pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Fred J.
08/2006
2.0
plumbing
  + -1 more
Roto Rooter was respectful of the home. He did clean up after himself. He stated to me that he thought we needed to replace all the plumbing in the house. I just think he was trying to drum up more business.
Description of Work: Roto Rooter replaced a valve on the back of the toilet. They also drained the bathroom sink.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

TOM H.
08/2006
4.0
plumbing
  + -1 more
The leak developed on a Sunday, so I was satisfied that Roto-Rooter came within a few hours. Being new to the area, I did not know who to call, so I took a chance that Roto-Rooter would do good work. They did. It was a very professional job.
Description of Work: A leak developed in a pipe outside our house. It was a thin-walled PVC pipe that I may have clipped with my weed whacker. Roto-Rooter replaced the pipe with one that has thick lining and can not be so easily damaged.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$145

DAVID L.
08/2006
5.0
plumbing
  + -1 more
Roto Rooter had the uniformed look with their badges which told me that they are very professional. They were very prompt with the same day service. Very dependable and I did ask them back for another job!
Description of Work: Roto Rooter repaired the drainage pipe from my sewer to my house. They did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

08/2006
5.0
plumbing, drain cleaning
  + 0 more
I called Roto Rooter with a clog. They called me back set up a time and came out during the time frame they gave. They cleaned the pipe and guaranteed the work for 90 days.
Description of Work: I hired Roto Rooter to do plumbing work. They unclogged a pipe for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

08/2006
5.0
plumbing, drain cleaning
  + 0 more
Roto-Rooter came out right away. They diagnosed and fixed the problem in about an hour. I was very pleased with them. I'll be calling them again.
Description of Work: Roto-Rooter unclogged a drain.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

08/2006
2.0
plumbing, drain cleaning
  + 0 more
Roto Rooter sent out a very pleasant man, but had prejudged the problem I believe, and he never really fixed the plugged toilets. I had lost confidence with the company, and I also had heard other negative issues on them, so I hired another company to come fix the problem.
Description of Work: My toilets were plugged. I called Roto Rooter to have them come and fix them.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

08/2006
2.0
plumbing
  + -1 more
Roto-Rooter didn't do the best job. They left all of the old plumbing underneath my house. Also, we get really funny noises from the pipes now. We never had that before. I'm not so sure I'd use them again.
Description of Work: Roto-Rooter first gave me an estimate. Then, they replaced all of the plumbing throughout my house.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$3,500

08/2006
5.0
plumbing, drain cleaning
  + 0 more
Roto-Rooter is very customer minded. They came right out when I called them and took no time at all to fix my problem. They were professional and courteous. They did not break anything and charged me a fair price. I would recommend them to all.
Description of Work: I had Roto-Rooter unclog my sewer as a tree root grew through it. The whole job took about a half an hour and the price was fair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

08/2006
4.0
plumbing, drain cleaning
  + 0 more
Roto Rooter was good. I think that a lot of companies these days do just good work. He did the job, and the sink seems to be working just fine since.
Description of Work: Roto-Rooter unclogged the bathroom sink. They also checked the toilet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

08/2006
2.0
plumbing, drain cleaning
  + 0 more
Roto-Rooter did an okay job, but I feel that it could have been better with regular plumbers. I don't think they have the best plumbers. Next time, I will try someone else.
Description of Work: Roto-Rooter unclogged one of the drains.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$150

08/2006
4.0
plumbing, drain cleaning
  + 0 more
Everything went well with Roto-Rooter. The plumber was very professional and did a good job. He didn't take long to finish the job, but he made sure to clean up before he left.
Description of Work: Roto-Rooter cleaned the drains in my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

07/2006
5.0
plumbing
  + -1 more
RotoRooter was very fast in getting back to us and coming out to fix the problem. The work they did was very professional, and I would definitely use them again in the future.
Description of Work: RotoRooter repaired a nozzle on the bathtub and the guts of the toilet tank.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

07/2006
4.0
plumbing, drain cleaning
  + 0 more
Roto Rooter did an okay job. I do feel I was over charged for the work done. As a single woman, I should have check into this further.
Description of Work: Roto Rooter came out and unplugged my toilet and also installed new faucets.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$700

teresa T.
07/2006
4.0
plumbing
  + -1 more
Roto-Rooter was hired to fix some leaky faucets and some pipes in a sink for us. They were very punctual and timely. I thought the price was reasonable.
Description of Work: Roto-Rooter was hired to fix some pipes and faucets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

CHRITINE H.
07/2006
5.0
plumbing, sewer cleaning
  + 0 more
Roto-Rooter was very good. They were also very prompt. They came out within two hours of us calling them and stayed until they were finished. I was happy with the outcome.
Description of Work: Roto-Rooter had to clean roots out of the sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Contact information

2028 W 21st St, Jacksonville, FL 32209

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
Yes, Roto-Rooter Plumbing & Water Cleanup offers eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.
.

Contact information

2028 W 21st St, Jacksonville, FL 32209

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day