Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning

About us

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

Business highlights

89 years of trusted experience
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.

Services we don't offer

.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$100 off

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5192 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
15%
3
5%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.0
professionalism
4.6
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 176-192 of 192 reviews

Robert K.
10/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: found leak in wall behind shower, fixed it and did a good job overall. The whole job was finished in an hour

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$154

Sandra M.
10/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: I cannot recommend Roto Rooter of St. Augustine highly enough. I have used them for many years, and Richard has always been the plumber they've sent to my home. He is always polite, clean-cut, and on time, and he works quickly and accurately and cleans up any mess left over. On his last visit, he fixed multiple issues including a clogged drain, running toilet, repaired two faucets, a drainstopper, and a showerhead; all in under two hours and at a reasonable cost. | |Another time, Roto Rooter installed a new toilet, which after a couple weeks we determined we didn't like. There was nothing wrong with it, we just didn't like it. The owner, Steve, agreed to replace it free of charge. That act of goodwill bought them a lifetime customer. | |In a crisis, Roto Rooter has generally been able to get to my house on the same day. They really are an upstanding company, and as long as they are around, they are the only plumber I will call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Amy K.
09/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Susan C.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Rebuilt 2 toilets because they were running

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

robyn B.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

liz B.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Removed and replaced old water line and all of the inside of the tank stuff. Very professional and courteous, called when they were on the way and very timely. Great guys!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

fred A.
05/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Karen .
04/2013
5.0
plumbing
  + -1 more
Very well
Description of Work: replaced a faucet A little high in price but no hassle with service and showing up on time

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Susan T.
03/2013
5.0
plumbing
  + -1 more
Went great.
Description of Work: He had to repair a pipe leak in the slab. The pipe was in such bad condition it took him several hours. Very nice. Web site has a $40 dollar off coupon

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$350

Clyde M.
02/2013
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

bruce P.
01/2013
5.0
plumbing
  + -1 more
very well very pleased
Description of Work: repaired leaking toilet/installed new floor mount kit and ring. excellent all around

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Harrison F.
12/2012
1.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: It's going bad enough having to call a plumber on Thanksgiving weekend. The man answering calls after-hours was having a worse day than me. His attitude suggested he should avoid customer interaction altogether. I've always had success with Roto-Rooter in the past so this came as a surprise.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Roto-Rooter Plumbing & Water Cleanup
This is a territory serviced by another Roto-Rooter, we are an independent franchise servicing St. Augustine area only. Pls. remove this post from this account. Thank you

TED G.
12/2012
4.0
plumbing
  + -1 more
see above
Description of Work: a plastic water pipe fitting broke between the water meter and my home flooding my yard. i had marked the location with a flag and had the city water dept. shut off the water. the plumber got there on time and dug down about 10 inches and replaced the fitting and did a good job replacing the fitting with a stronger one and re-aligning the pipes at the junction to take the stress off the pipes which was the cause of the problem. good work all around but i thought the price was high. but this is Florida and i do live on a canal.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

Response from Roto-Rooter Plumbing & Water Cleanup
This is not a St. Augustine Roto-Rooter territory and was not serviced by us. Pls. remove this posting from this account. Thank you.

Marian K.
09/2012
5.0
plumbing
  + -1 more
See above
Description of Work: Our rental unit had a bad leak...the first company came and left making a bigger problem. Richard with Roto- rooter came out and had to fix the first plumber's mistakes and then continue with the repairs. Our renters were extremely happy with his workmanship and professionalism. It was on Labor Day Sunday, so know he gave up time with his family to repair our problem. He then called me and explained what further repairs would be needed down the line. Was so pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

T R.
08/2012
5.0
plumbing
  + -1 more
.
Description of Work: Roto-Rooter Plumbing & Drain Services was the ones that did therepairs that the contractors plumber that did my house after the fire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Cheryl B.
06/2012
5.0
plumbing, sewer cleaning
  + 0 more
Everything was fine with them.
Description of Work: They have cleaned out my septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Clyde M.
07/2011
5.0
plumbing
  + -1 more
very well
Description of Work: Misc pipes and install faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

2028 W 21st St, Jacksonville, FL 32209

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
Yes, Roto-Rooter Plumbing & Water Cleanup offers eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.
.

Contact information

2028 W 21st St, Jacksonville, FL 32209

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day