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ROBERTS TREE SERVICE INC

Tree Service

About us

LICENSED, WORKERS COMP AND GENERAL LIABILITY. OWNER OPERATED. FREE ESTIMATES. 20 EMPLOYEES. NO SUBS.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

24 HOUR EMERGENCY TREE SERVICES, STORM CLEAN UP, LAND DEVELOPMENT, BUCKET TRUCK WORK, FERTILIZATION, PALM TREE TRIMMING, TREE CARE, TREE REMOVAL, TOP & TRIM, VIEW ENHANCEMENT,STUMP GRINDING, LAND CLEARING & DEBRIS HAULING.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.836 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
0%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 36 reviews

George M.
05/2020
5.0
tree service
  + -1 more
They came out with one large crane, one smaller crane and a Bob Cat. They put plyboards in the area where the small crane had to be on the grass. There was no damage to my yard at all. After they picked up the cut tree and limbs the worker even raked the yard. They even blew the leaves off of the roof that had fallen. You wouldn't even know they had been here except for the stump. I would recommend Robert's Tree Service to anyone. Very Pleased!
Description of Work: Removed a large 40ft plus tree from the corner of my house

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty W.
03/2018
5.0
tree service
  + -1 more
Roberts did an excellent job. Their people were very nice and respectable. Their equipment was top notch. They are the only tree service I will ever use. Great job!
Description of Work: Trees removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Robert H.
11/2017
5.0
tree service
  + -1 more
Excellent. Although I think price was somewhat high But high demand due to Irma. Excellent crew. Cleaned up debris. Worked quickly. Would use them again
Description of Work: Had three trees cut down. One 45 foot black jack oak and two cherry laurels.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

MARY M.
10/2016
1.0
tree service
  + -1 more
No response. The next day I called again and was told someone would be out the following Monday to give an estimate. Monday came and went, called again was told the next Monday, told them that was too late. They offered to come out on Wednesday (after the Monday they missed) and didn't show up again. Forget them
Description of Work: A few days after Hurricane Matthew I called, left a message. We had a big oak tree that fell but didn't do any house damage. I told them about the tree that had fallen plus we wanted another tree taken out that was dangerously close to the house.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Edward K.
08/2016
5.0
tree service
  + -1 more
Excellent work. Mr. Roberts love trees and worked hard to preserve damaged trees.
Description of Work: I needed two trees removed and seven trees trimmed and two pine trees cleaned up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Donald B.
04/2016
5.0
tree service
  + -1 more
Everything from beginning to end went just as it should. Office staff to work crew were great to work with. Roberts not only cleaned up the mess they made but actually cleaned up more than they made, and if you saw my yard you would understand why that was remarkable.
Description of Work: Topped 2 large laurel oaks and removed all debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Andrew B.
03/2016
5.0
tree service
  + -1 more
As always, Jason and his crew arrived on time and ROCKED this job out from start to finish. Anyone can remove a tree or some shrubs but they did an absolutely EXCELLENT job thinning out our Oak trees to the point where even my neighbors have all commented on how good they look. Jason always gives a fair price and always makes sure you are happy with the job and that is why I always call them anytime I have a potential job for them before thinking about calling anyone else.
Description of Work: We've used these guys previously to remove a tree and they have always been very prompt and professional. This particular job involved taking out another tree, trimming a couple of oak trees, and removing 2 lines of old, out-dated shrubs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from ROBERTS TREE SERVICE INC
Thank you and as always we appreciate your business.

Carolyn T.
12/2015
5.0
tree service
  + -1 more
Everything was excellent. On time, work done quickly and safely. ALL debris was raked up and removed.
Description of Work: Cut down to ground level a 50-60' live oak tree. It was about 6' diameter at base. Estimator showed up as scheduled and estimate was sent via email. Once job was contracted crew showed up on time, finished job completely, hauling away all debris. Other than a missing tree therecwas no way to tell they had been here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Curtis B.
01/2015
4.0
tree service
  + -1 more
Someone from the company came out to give me a quote for tree removal. It was over a thousand dollars higher than other companies I called. I mentioned this to the appraiser and he became rather defensive. He basically told me good luck, that I would be calling him back to fix whatever other company came out, because there was no way they would do a decent job. I was put off by the conversation. I went with a different company and, unlike what the appraiser told me, I had no problems. I saved quite a bit by doing so. They probably do great work, but I felt that their asking price was too high compared to other reputable companies in the area.
Description of Work: Provided a quote.

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
punctuality
5.0

Yes, I recommend this pro

Tony L.
10/2014
5.0
tree service
  + -1 more
It was good. They were eager to work, quoted the price, and got it done.
Description of Work: They did some major tree trimming.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

william M.
09/2014
2.0
tree service
  + -1 more
When the representative from Roberts Tree Service came out to my house, we discussed in detail what I wanted done to my huge oak tree. I had pictures of the tree and explained exactly what I wanted done. He assured me that he understood what I wanted done and quoted me a price for that service. When the workers actually came out , they only trimmed a minor portion of what I had requested. So minor in fact that I thought at first that they had not come yet! They sent me a bill for the full service which I refused to pay. They did reduce the bill by a minor amount but they should have reduced the quote by a much larger amount or came back and finished the job. Part of the problem , I think, was that the representative that came out to the house to establish the fee was never on the premises to witness the actual amount of trimming that was done. How was the crew supposed to know how much to cut? I was so disappointed in the experience that I just wanted them gone! My advice to future customers is to get IN WRITING an accurate description of exactly what you want and demand that the person that gives the quote be on site when the job is being done.
Description of Work: tree trimming

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$1,500

Michael R.
07/2014
5.0
tree service
  + -1 more
Within two days of contacting the company, we agreed to a price and the work was scheduled. They arrived on time to complete the work. They were very professional, worked quickly and cleaned the yard perfectly. They are by far the most professional tree service company I have ever used in North Florida. I highly recommended this company.
Description of Work: Roberts Tree Service cut down and stump grinded three oak trees from my back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

PAULA M I.
06/2014
5.0
tree service
  + -1 more
The tree itself was all carried by hand to the street, yard raked clean. The stump ginder did the same. All left was a large flat area of dirt. Robert came and picked up all the debris, cleaned the ayrd and the entire cul-de-saq. All 4 men were professionals! I will rehire thme if the need arises.
Description of Work: 2 men removed dead pine tree beside house and between 2 fences. The privacy fence has a variety of roses and other plants. They damaged not even one branch of flowering plants! They yard was meticulously clean up afterward each step.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Pamela A.
05/2014
5.0
tree service
  + -1 more
He was very good and he has lot of equipments. They were in and out in short order. I am very impressed with them.
Description of Work: I used Roberts Tree Service Inc for tree service. He took out a really tall palm tree and several big trees. He ground the stump for me. He does tree maintenance as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Christopher A.
11/2013
5.0
tree service
  + -1 more
Estimator showed up on time, gave me a their plan for removing the tree. Gave me a price. They we're a little more than another company, but less than others. They were able to come in he time frame I needed. Showed up when they said, got right to work. For having to take down an 80 ft tree piece by piece, they never touched my house our the house next door. Every piece came down exactly as planned. Debris was picked up, yard raked, stump ground and you could not tell they were ever there. Owner of the company was even on site. If you hire this company, you will not be disappointed.
Description of Work: Tree Removal and Stump Grinding

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Suzanne N.
08/2013
5.0
tree service
  + -1 more
the "crew" (about 6 people) arrived on time. Sized up the yard and the tree, made their plan of attack and went right to work. The workers were efficient with very little damage to the surrounding yard and cleaned up everything within a short amount of time. I especially liked the fact that the large logs that they piled up from their cuttings were picked up soon enough that I could not detect any from lawn damage. Everybody worked together as a team and knew what their specific job was. We are planning on hiring them again for another tree.
Description of Work: Removed pine tree and ground the stump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Carolyn M.
08/2013
5.0
tree service
  + -1 more
I think they did a really good job. He came out to do the estimate and then see what needed to be done. They guys came out and did the job really quickly and they were all nice and professional about it. They cleaned up really well afterwards.
Description of Work: I used Robert's Tree Service to clean up a densely wooded area and trim some trees at our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Beth A.
07/2013
5.0
tree service
  + -1 more
Roberts Tree Service was recommended by another Angie's List company. We then looked for them on Angies List and found them. The reviews were an A overall. The company was punctual, professional and did an excellent job on two different days. They left our property looking better than when we started. A well orchestrated operation from start to finish. I highly recommend them for your tree removal needs.
Description of Work: Roberts Tree Service cut down about 10 trees and raised the canopy of another.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Kimberly W.
06/2013
5.0
tree service
  + -1 more
Jason was very punctual in getting the estimate and very easy to get ahold of afterwards. They were much earlier than they estimated which was great. Job was done quickly, cleanly and professionally. Would definitely recommend them to anyone.
Description of Work: Removed an old Water Oak, hauled that away and grind remaining stump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

GOTHAM P.
02/2013
5.0
tree service
  + -1 more
Roberts price was reasonable. The crew came on the agreed upon day, performed the work and left. They cleaned up after themselves and did not leave any mess behind. I highly recommend them.
Description of Work: Had Roberts remove 5 pine trees that were growing too close to the house. Also, had them cut down a few palmettos clumps that were overtaking the side of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Andrea P.
12/2012
4.0
tree service
  + -1 more
I called Robert to ask for an estimate to remove a dead tree. He stopped by to look at the tree and was very kind telling me to check if the tree was the city's responsibility. It turned out not, I hired him but he seemed to be too busy to do it the day we agreed on so I hired someone else. But I just wanted to acknowledge his honesty and kindness although his price was not the best.
Description of Work: To remove a dead tree.

Rating CategoryRating out of 5
value
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Albert S.
06/2012
4.0
tree service
  + -1 more
I thought the estimate was high, I did not use him.
Description of Work: He gave me an estimate to remove a mulberry tree and cut stump low.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

JACQUELYN R.
06/2012
5.0
tree service
  + -1 more
Roberts Tree Service takes care of my oak tree. They also removed a tree and trimmed my other trees. They are wonderful. The crew is always on time. They clean up after themselves and rake the yard. All of the young men are nice and polite. They are always very careful. I will continue to use them in the future.
Description of Work: They treat my oak tree, removed a tree, and trimmed my other trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

John K.
05/2012
5.0
tree service
  + -1 more
I would highly recommend them. They took the tree down in what I considered a record time. The tree was pretty big, around 80 feet tall and they were in an out of here in less than half a day.
Description of Work: I used Roberts Tree Service Inc. to get a tree in my backyard removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Terry M.
03/2012
1.0
tree service
  + -1 more
Orange Park Residence DO NOT USE ROBERTS TREE SERVICE!! My Sister's 40 foot pine tree in her front yard fell on the ATand T guys truck. The tree was blocking the road, the Clay County Sheriff's Deputy insisted my we call a tree service to have it removed from the truck and the street. We called Robert's Tree Service and was told they would be a crew there within 30 mins. 1.5 HOURS LATER THEY STILL HAD NOT SHOWN UP. The Deputy kept asking my us when the tree people would be there and that the road needed to be cleared. we did not have a chain saw! My Husband and Son helped my Sister and her Family clear as much of the tree from the street and neighbor's yard's while waiting for the the tree people. My Sister called ROBERTS TREE SERVICE to inquire if and when they were coming, she had to leave a message. The guy called my Sister back and CUSSED her out!! Very rude people!! And then they tried to rip her off to boot! We did the work our selves with the help of neighbors and friends and the county!! Which we would have done if the Clay County Sheriffs Deputy had not INSISTED we call a professional tree service!
Description of Work: When the crew FINALLY showed up and quoted their price of 1,000.00 dollars to simply move the tree trunk from the road and the truck, we sent them away. The Clay County Deputy on the scene agreed their price was HIGHWAY ROBBERY!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

    • 1(current)
    • 2

Contact information

5846 County Road 218, Jacksonville, FL 32234

www.robertstreeservice.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service

FAQ

ROBERTS TREE SERVICE INC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: Closed

ROBERTS TREE SERVICE INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ROBERTS TREE SERVICE INC offers free project estimates.
No, ROBERTS TREE SERVICE INC does not offer eco-friendly accreditations.
No, ROBERTS TREE SERVICE INC does not offer a senior discount.
Yes, ROBERTS TREE SERVICE INC offers emergency services.
Yes, ROBERTS TREE SERVICE INC offers warranties.
ROBERTS TREE SERVICE INC offers the following services: 24 HOUR EMERGENCY TREE SERVICES, STORM CLEAN UP, LAND DEVELOPMENT, BUCKET TRUCK WORK, FERTILIZATION, PALM TREE TRIMMING, TREE CARE, TREE REMOVAL, TOP & TRIM, VIEW ENHANCEMENT,STUMP GRINDING, LAND CLEARING & DEBRIS HAULING.

Contact information

5846 County Road 218, Jacksonville, FL 32234

www.robertstreeservice.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
Closed