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Robert Jones Home Improvements

Electrical, Floor Cleaning and Waxing, Doors,

About us

Small company that's looking to grow. Free Est. within 6 miles.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

We Specialize in Home Improvements (Exterior Home Repairs, Electrical Repairs, Pressure Washing, Flooring Installations, Masonry, Kitchen and Bath Cabinet Install, and Much More). Your Satisfaction Is Our Guarantee. You can contact me at 904-600-8231 or 904-563-1699 Also visit my website at goggle maps (locate business) tap in Robert Jones Home Improvements Jacksonville, Florida

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
Showing 1-1 of 1 reviews

Bryan M.
01/2012
1.0
electrician
  + -1 more
Description of Complaint: Robert Jones was hired by my general contractor to perform a complete re-wire of my 1920's house. My contract clearly stated that the entire house was to be re-wired and brought to code.The electrician who performed the work was Robert Jones. Upon completion of the job, Robert confirmed with me that there was a 1 year warranty of his work. Robert was very professional while on site.Immediately following completion of the work, I noticed major issues. The service he ran to my exterior and garage lights would only stay on for 2-5 minutes before tripping. Robert came back and insisted he fixed the problem, yet, 10 minutes after leaving, the same issue returned. In addtion, I paid $75 to a repair man to fix my non-functioning dishwasher. When the repair man removed the dishwasher it was clear it had never been wired at all. Robert confirmed with me via telephone on 1/27/2012 that he in fact had not wired the dishwasher. It is mine and my attorney's opinion that based on the work contract, the dishwasher would clearly fall under the umbrella of a "complete rewire." When I attempted to contact Robert to fix these issues he missed scheduled appointments without notifying me and refused to answer or return all of my correspondence for over a week. When he finally answered on 1/27/2012 Robert informed me that he would only agree to come if I paid him a service fee for "gas money."Robert Jones is clearly not concerned with the quality of his work or honoring promised warranties. I was forced to hire other electricians to complete the job Robert refused to completely properly. I would not recommend his work to anyone.
Description of Work: Robert Jones was to complete an entire re-wire of my 1920's house. The work contract is below: The Contractors and the Owner have agreed on the conditions as follows : Scope of Work: The Contractor shall furnish all material and perform the work on the property at 3858 Boone Park Avenue, Jacksonville Florida, 32205. The work to be performed is based on the Contractor walkthrough that occurred on October 8th, 2011 and was also witnessed by James R. Matthews. Complete rewire of the entire structure with materials that meet code. Removal of all legacy equipment (knob & tube, cloth wrapped copper) Install new electrical service box inside the structure that meets code. Install new meter outside structure that includes safety shut off switch to meet code. Moving all outlets not currently meeting code height to proper 18” height. Adding GFCI outlets to both bathrooms and in the kitchen where appropriate to satisfy code. Various location moves of incorrect outlets (refrigerator, butler’s nook) All work to be completed will comply with standard code and all proper permits to complete the above listed work will be obtained.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$6,500

Response from Robert Jones Home Improvements
On the advice of my Attorney, I will limit my response. First I tried to correct any problems which was declined by Mr. Matthews. Will post further information later.

    Contact information

    Locksley Ave, Jacksonville, FL 32208


    Service hours

    Sunday:
    9:00 AM - 12:00 PM
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electrical,
    Floor Cleaning and Waxing,
    Doors,
    Ceiling Fans,
    Finished Carpentry and Woodworking,
    Garage and Shed Building,
    Water Heaters,
    Masonry,
    Handyman Services,
    Flooring Sales and Installation,
    Drywall,
    Concrete Pouring and Repair

    FAQ

    Robert Jones Home Improvements is currently rated 1 overall out of 5.

    Sunday: 9:00 AM - 12:00 PM

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 7:00 AM - 5:00 PM

    Robert Jones Home Improvements accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Robert Jones Home Improvements offers free project estimates.
    No, Robert Jones Home Improvements does not offer eco-friendly accreditations.
    No, Robert Jones Home Improvements does not offer a senior discount.
    Yes, Robert Jones Home Improvements offers emergency services.
    Yes, Robert Jones Home Improvements offers warranties.
    Robert Jones Home Improvements offers the following services: We Specialize in Home Improvements (Exterior Home Repairs, Electrical Repairs, Pressure Washing, Flooring Installations, Masonry, Kitchen and Bath Cabinet Install, and Much More). Your Satisfaction Is Our Guarantee. You can contact me at 904-600-8231 or 904-563-1699 Also visit my website at goggle maps (locate business) tap in Robert Jones Home Improvements Jacksonville, Florida

    Contact information

    Locksley Ave, Jacksonville, FL 32208


    Service hours

    Sunday:
    9:00 AM - 12:00 PM
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 5:00 PM