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RIVERS PEST CONTROL

Pest Control, Animal Removal, Lawn Fertilization & Treatment

About us

Rivers Pest Control is a full service pest control company that is locally owned and operated. As a family owned business, we are able to provide you with the quality and service that the larger companies may not be able to offer. You deal directly with our Jacksonville staff and not a 1-800 number to ensure all of your needs are met from scheduling, to servicing, to the clearing of a fumigation. With our commitment to excellence, Rivers Pest Control performs 100% of all work. Our honesty and integrity show in our work and therefore, we are the obvious choice as your pest control company.

Business highlights

55 years of trusted experience

Services we offer

Lawn-Weed, Feed, Bug & Fungus Control, Shrubbery, Monthly Visits, Mole Treatments, Individualized Service Pest Control-Residential & Commercial Services, Monthly, Quarterly or Annual Services Termite-Free Estimates, Retreat & Repair Contracts, Transferable Contracts, One Year Warranty for the Control of Subterranean Termites, Drywood Termites, Old House Borer Beetles & Powder Post Beetles Fumigations for a Variety of Pests & Termites Bed Bug Treatments Animal Trapping Rodent Control

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.48 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
13%
3
0%
2
0%
1
38%


Rating CategoryRating out of 5
quality
3.4
value
3.9
professionalism
3.4
responsiveness
3.6
punctuality
3.5
Showing 1-8 of 8 reviews

Lisa G.
09/2024
1.0
pest control
  + -1 more
I wish I could give zero stars! DO NOT use this company for locker fumigation services. They are beyond unprofessional. They don’t stick to any schedule, holding your furniture hostage for months before randomly deciding it’s “done.” Then they give you just five days to pick it up—regardless of whether you're on vacation or dealing with other issues. If you don’t, they charge $25 PER DAY while your furniture sits in their subpar storage that leaks and has no climate control, ruining your items anyway. I dropped off my furniture on 6/28/24 and didn’t get a call until 8/21/24 saying it was finally done. Conveniently, I was leaving for vacation that same day and wouldn’t be back until 8/30/24, with surgery scheduled for 9/4/24. They gave me literally two potential business days to pick up my furniture, all because they don’t have a proper schedule in place! To make matters worse, after my surgery, when I couldn’t pick it up, they threatened to dump it on the curb for trash pickup. When I asked the owner about the condition of my furniture, she claimed it had been raining six inches a day. So, you’re admitting that your storage and lack of scheduling ruins people's belongings? This company is a complete nightmare. Avoid them at all costs if you value your time, money, or possessions. Absolutely disgraceful!
Description of Work: Furniture fumigation for post beetles, and storage because they don’t have a schedule and you are not allowed to have a preplanned vacation.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$325

Bruce V.
06/2024
5.0
pest control
  + -1 more
The job was done on time with expected results.
Description of Work: Whole house tenting and fumigation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Andrew B.
07/2015
1.0
pest control
  + -1 more
This is arguably the worst and most dishonest pest control service that I have ever dealt with and we have dealt with many over the years in different parts of the country. I would not advise using this company for any type of pest control or termite services. While there prices are competitive the service, honesty, integrity and quality are all terrible.
Description of Work: This is arguably the worst and most dishonest pest control service that I have ever dealt with and we have dealt with many over the years in different parts of the country. I would not advise using this company for any type of pest control or termite services. While there prices are competitive the service, honesty, integrity and quality are all terrible.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$200

Response from RIVERS PEST CONTROL
(Removed members personal information), an annual renewal customer since January 2010, was upset with us as we were not able to honor his request to provide him with a copy of his contract. We provided his annual service in 12/19/2014 for which we never received payment. After several requests through 02/15/2015 to request payment from services preformed his property manager advised us he did not want to continue the service/warranty and would not be paying. His contract was cancelled resulting in a bad debit write-off. We do not provide records for cancelled customers.

Louise M.
05/2015
5.0
pest control
  + -1 more
I have used them for termite bond on house, regular pest control, and lawn care. They have always been accurate in the price quoted and the employees from the office staff to those that come to the house to do the treatment have been pleasant and professional.
Description of Work: termite bond

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

deborah T.
04/2013
5.0
pest control
  + -1 more
dependable company
Description of Work: Our home has been covered by Rivers Pest Termite annual service since 1987. We thankfully have had no termite infestations. We would definitely recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

lisa S.
05/2012
4.0
pest control
  + -1 more
They are the only one I have used. Their price is reasonable to me. They did a good job. They send me an email to confirm an appointment and if I don't call them, they end up calling me. They are not open during the weekends. They don't have an emergency line. They pretty much showed up during the time spot they said they were going to.
Description of Work: I have a yearly contract with Rivers Pest Control for a termite inspection and treatment.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Karla C.
08/2011
1.0
pest control
  + -1 more
We live in a historic neighborhood, and they have many customers here. The owner is very arragoant and rude, and they're not punctual at all. We had them scheduled to tent our house at 9am, and they didn't show up until noon. They finished tenting the home at 8pm. They were scheduled to return the next day to remove the tent at 2pm, but they did not arrive until 5pm. My husband called them and told them not to come becasue they were late and it was about to storm. They still came out without our permission. We arrived home and found them halfway through the tent removal, so we told them to finish up as quickly as possible and leave our property. The service was very sloppy and unprofessional. The workers arrived wearing street clothes. When they were working up high on the house they were not wearing proper safety equipment. This could potentially increase the liability of the customer. We even have video of them with no safety equipment on. They also didn't give enough bags to protect our food items and medication during the process. I would advise you avoid this company. I will be updating this report with pictures at a later date.
Description of Work: They deal with drywood termites. We hired them to do a tent fumigation of our three story home.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,700

TAMMY V.
07/2006
5.0
pest control
  + -1 more
River Pest Control is very respectful of my lawn and property. They are an excellent company and I would recommend them to others.
Description of Work: River Pest Control sprays once a year for termites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    5710 SUMMERALL RD, Jacksonville, FL 32216

    www.riverspestcontrol.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control,
    Animal Removal,
    Lawn Fertilization & Treatment

    FAQ

    RIVERS PEST CONTROL is currently rated 3.4 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 4:30 PM

    Tuesday: 7:30 AM - 4:30 PM

    Wednesday: 7:30 AM - 4:30 PM

    Thursday: 7:30 AM - 4:30 PM

    Friday: 7:30 AM - 4:30 PM

    Saturday: Closed

    RIVERS PEST CONTROL accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, RIVERS PEST CONTROL offers free project estimates.
    No, RIVERS PEST CONTROL does not offer eco-friendly accreditations.
    No, RIVERS PEST CONTROL does not offer a senior discount.
    No, RIVERS PEST CONTROL does not offer emergency services.
    Yes, RIVERS PEST CONTROL offers warranties.
    RIVERS PEST CONTROL offers the following services: Lawn-Weed, Feed, Bug & Fungus Control, Shrubbery, Monthly Visits, Mole Treatments, Individualized Service Pest Control-Residential & Commercial Services, Monthly, Quarterly or Annual Services Termite-Free Estimates, Retreat & Repair Contracts, Transferable Contracts, One Year Warranty for the Control of Subterranean Termites, Drywood Termites, Old House Borer Beetles & Powder Post Beetles Fumigations for a Variety of Pests & Termites Bed Bug Treatments Animal Trapping Rodent Control

    Contact information

    5710 SUMMERALL RD, Jacksonville, FL 32216

    www.riverspestcontrol.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed