Quality Countertops

Diego & his team were amazing. Very professional, always on time & did a fabulous job of replacing my kitchen countertops. I will certainly recommend Quality Countertops & use them for future projects. Very pleased with a job well done!

They cane out and fixed the problem. Would like to give 4 stars

From the quoting process, working with Mariah, to the installation with Washington, everything went well and exceeded my expectations. Getting the granite countertop to it’s final location upstairs, Washington had to call for extra help. Three additional men showed up and completed the job very quickly. Everything looks great, the price was well below the big box home improvement stores and the entire Quality Countertop team was very professional, courteous, and easy to work with. I would not hesitate to purchase from them again. Thanks.

We have done a number of home improvement/updating projects this year which have included replacing all of our kitchen and breakfast bar surfaces. One of the best experiences we had was with the team at Quality Countertops. I received a total of five bids and after doing extensive due diligence we chose Quality Countertops. The sales staff was amazing (I believe we worked with Fernanda); she spent a great deal of time explaining the differences between surfaces and costs. She didn't push us into anything - she just want to make sure we got what we wanted. Not only did the quality appear to be the best (we were able to select the slabs we wanted our counters cut from) their quote was the lowest we had. The estimator sent to draw the design measured no less than 5 times. The crew that installed the surfaces were on time, very polite and did a great job of cleaning up. The job looks perfect and was done right the first time - there was no punch list, no corrections. Of all our experiences it was probably the best we have had.

Great.... best stone countertop company I have ever used in the past 25 years.

First mistake the installers never turned off the water under the master bathroom sink. Second mistake they never checked to find the main water turn off value before the job was started. Ten minutes into the job, the installers broke a pipe underneath the master bedroom sink. So, immediately tons of water starts pouring out onto my floor. Now the installers are running around yelling and have no clue how to stop this water. Luckily, my wife took off work that day, so she immediately knew how to shut the water off. She immediately ran to the garage and turned the main water value off. At this point, maybe 30 seconds of continuous water came out into my bathroom. After a few hours, the guys cleaned all the water up. Then the guys installed all the granite and told my wife they were finished. I got home a few hours later. I went in and looked at ever area. Three of the five cuts of granite were 3/4 inch too short. So they filled the areas, right where the granite meets the wall with caulking. We did not want backslash, from the beginning, so the gap was really noticeable and looked terrible. There solution was to hide the gap by installing backsplash, but we didn't like the way it looked and wanted to put up tile backsplash like our original plan. So we had a problem, we called and wanted Diego to come out and talk to us. After many attempts, he never came out and refused to talk to us on the phone. Finally, the original installer called us back, and said they could come out remeasure one day and five weeks later redo the entire project. We declined , paid them about 80 percent of what we owned them, and said that we never want to see them again. Two weeks after they left, I noticed in three of four areas a yellowish mark in the granite. I can't removed it and it didn't come from any items we put on it because there were no items on it for the whole time. So all areas screwed up and tons of water in my bathroom floor, and the owner doesn't even want to talk to me on the phone. Diego told my wife how great they were and all this great stuff about them. Never use this company.

Very professional company, did a great job, and were easy to work with

Very courteous and punctual with all appointments and interactions.

Excellent company! Very professional and easy to work with. Will and have already recommended them! I would not use anyone else.

Great! Diego was very helpful in making our remodel go without any issues. Installers showed up on time and cleaned up any mess before they left.

On time, professional granite at a fair price. I would highly recommend them.

Perfectly. On time, fair price and excellent work. Will use again and highly recommend!

Quality workmanship and great service

They were easy to schedule with and easy to work with. They were willing to correct mistakes and the price was good. The only thing is that the cut on the sink was wrong and there were few other little things that when they were installing it I brought up but then the installers were kind of low to do anything at the moment so I had to kind of go back with the company a few times which they were find correcting them. I guess it was just that the installers were slightly difficult to communicate with. I just don’t want to sound like it’s a language issue that was the problem. The actual owners were fine. The owners were very professional but again the installers were not easy to deal with.

Diego and his team could not have been more professional and better trained. He bailed us out of a very bad situation. Every date and timeline was met exactly. What ever Diego said he was going to do, he did! If there was a grade evaluation higher than "A", Diego and Quality Countertops deserves it.

The men worked efficiently. They were professional and knew how to get the job done. The staff at Quality was very helpful and the experience with them was very favorable.

This company was one of the most amazing service providers that we had the pleasure of doing business. From the estimates, to the quotes, to the picking out the granite and sink through the installation and follow up care. We liked them so much, we had them replace bathroom countertops in three rooms. My wife is very demanding on quality and this company stood up to their business name. We can't say enough about the entire team from Quality. From the owners (who work in the shop) to the technicians; engineering, demo and installation all were a pleasure to deal with. The great thing about this was the price. Much better then Home Depot or Lowe's with much better service. We had a somewhat large kitchen and easily saved a couple of thousand compared to the big brick stores. This was an experience that we will never forget and that other providers will be judged against. Really the BEST reno we ever did thanks to Quality Countertop. Thank You Team Quality

Diego and his associates were great. One of the things that I appreciate the most is punctuality. They were on time, very professional, got right to work and cleaned up behind themselves. I love my new countertops and back splash. It is just like having a new kitchen. The whole process was very easy due to Diego and his associates. I will definitely keep them in mind for my bathroom project.

Quality Countertops is a very professional company that provides quality work. They provide free estimates with no sales pressure at all. I definitely recommend them.

no show, no call for scheduled appointment. Initially there was no answer at the office number, but eventually a return call revealed that this missed appointment was due to the failure to transfer scheduled appointment from notepad to calendar. Offer to reschedule was declined as such slipshod practices do not bode well for the precise measurements required for custom countertops

They had all the products and style we were looking for. Competitive price and excellent service. Would most definitely recommend and would use them again.

Diego and his crew did an excellent job. They were very professional and provided all the right advice.

We originally contacted Quality Countertops for a free estimate and consultation on kitchen improvements. Our plan included upgrading kitchen appliances to stainless steel and obtaining top-notch design advice and management of the overall effort. Diego, the owner of the company, was just the master craftsman we were looking for to assist us. With his help, the granite we selected was Typhoon Bordeaux, beautiful Brazilian granite with lots of flowing color that perfectly accents the stainless steel appliances and other furniture in our home. We soon learned that the slab would pose tremendous challenges during completion of the template needed to prepare the stone for cutting and installation. Thank goodness we could rely on Diego's years of experience and superb advice. It served us very well to ensure that the flow of the stone's color and pattern were consistently used to best advantage throughout our countertop. We soon found out that this was the type of high quality workmanship we could rely on as one of Diego's customers. This same level of expertise and care went into every facet of our project to include the selection and placement of the individual tiles used for our kitchen backsplash. We were blown away by the level of planning, care and preparation exhibited during each phase of production as we worked with Diego through completion of our beautiful new kitchen. He and his team worked alongside us every step of the way, recommending many well thought out recommendations without adding to the cost but definitely adding quality to the end result. The improvements have significantly added to the beauty of our home. The team of professionals at Quality Countertops deserves A+ in all aspects of the quality of their work, their can-do attitude, great customer service, passion for following through with project objectives until completion and Diego's superb management.

Diego is very professional, detailed-oriented, prompt, considerate and very easy to work with. He is knowledgeable with his line of work and would provide suggestions if you ask for it. The transaction is very transparent (no hidden charges). Everything is written on his proposal and contract. I will surely request for his service again in the future (for my bathroom upgrades). His business is highly endorsed to our friends. Keep up the excellent work and attitude, Mr. Bianchi!

he was very good to work with. my husband and I have crazy work hours. He work with our schedule even if it was later hours than he was open. Met us after hours to pick out our countertops. The countertops looks wonderful. Very nice person. We pick the countertop out anything was finished within the week.