Prime Stone Restoration is a family owned and operated company that has been in the natural stone industry for over 20 years. We pride ourselves on our customer service and knowledge. No job too big or small. We have worked on jobs all over Florida. We are Stone restoration specialists. Often we are called to come in after another company to fix their mistakes. We are known in the Mega Yacht industry and have worked on many celebrity Yachts. I mention this just so you know we are true professionals who treat our clients jobs as if it where our own. In order to work on these boats you need not only the proper insurance but cleanliness and expertise is a must, with a crew of sometimes 20 people watching your every move. I as the owner guarantee to be at every job from start to finish with the best price and even better service! I hope for the opportunity to show you with a free estimate why we deserve to be your Natural Stone Restoration Specialist.
Interested in what I was trying to accomplish by having the work done. He told me exactly what he would do and did it. He made sure everything was the best it could be. And he cleaned up after the work was completed. Iâ m very pleased with the results and I am recommending them to my friends and neighbors. Great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$125
Susan J.
04/2023
5.0
Juan was awesome! He was on time, neat, polite and completed the work expediently. My travertine floors are beautiful! I would recommend him to everyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,200
Susan J.
04/2023
5.0
We had our travertine floors refinished. Juan was excellent! His price was unbeatable and his work was impeccable. I would recommend him 100 percent!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,250
Jean P.
09/2022
5.0
We were very pleased with the restorative work Juan, owner of Prime Stone Restoration, did on our stone floors and on our marble and granite countertops. He is very professional in all regards â in coming to discuss and estimate the projects a homeowner wants done, in arriving at the stated time to perform the work, in bringing all the right equipment, and in efficiently doing the work. He gladly shares tips on how to care for and maintain the newly restored surfaces. We had a couple of follow up questions a few months later that he came and addressed. Heâ s knowledgeable, skilled, and very nice. His charges seem fair. Weâ d gladly have him back again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Trish E.
08/2022
5.0
Juan was just awesome and extremely wonderful to work with, very knowledgeable about marble and how to handle bringing my marble floors back to life. The floors look awesome, seriously like brand new! He was very polite, friendly and arrived when he said he was. If anyone needs to have their marble floors done I wouldnâ t trust anyone but him. I grateful that I picked Prime Stone Restoration. He will exceed your expectations! Thank you Juan!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jennifer G.
07/2022
5.0
5 stars in every category- We were in a pinch and needed our stone fireplace repaired- Juan came over immediately and did a phenomenal job! We highly recommend him!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sean L.
05/2022
5.0
Customer appreciation post: A shout out to a company that got it right every step of the way. We had etching and stains in our granite countertops and none of the home remedies worked. I found Juan online who incidentally also had the highest positive ratings for stone repair in Jacksonville. Long story short, you couldn't ask for a more professional, prompt and standup guy for the job. Quality of work, cleanup and overall presentation was a 10 star visit all the way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
$380
Barry C.
05/2021
5.0
Juan demonstrated his experience in performing marble surface restoration by returning our damaged marble bathroom countertop to like new condition. He exceeded our expectations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$250
Grace K.
03/2021
5.0
Juan restored our travertine floors throughout our home. It looks like a brand new floor. Absolutely beautiful. He does excellent work, very conscientious and made sure we were very pleased. We would highly recommend him and definitely would do business with him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,000
Kathy H.
02/2021
5.0
Wonderful, polite, responsible service. Great follow through , reasonable price and very neat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$450
bob l.
02/2021
5.0
very personable and efficient
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$350
Albert W.
01/2021
5.0
Totally professional and excellent job. Could mot have asked for anything else.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
michael j.
10/2020
5.0
Great job. He is very nice, clean, and really does a great job. I was really impressed with his work. Its great to fine someone who's work is up to my standards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mary S.
10/2020
5.0
Juan is a professional in every sense of the word. He treated our home and countertop with the same degree of care that he would use in his own home. Extremely competent, polite and thorough. I was happy with the work before he was. He kept fine tuning until there was no more improvement to be achieved. Do not hesitate to hire Juan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pamela S.
06/2020
5.0
Great customer service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mark R.
10/2019
5.0
They were clean and professional. Attention to detail. Stayed several hours longer than they predicted to get the job done correctly. Also, I did stay in our home while they did their work; however, I would feel comfortable leaving...And, the floors look amazing!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Amanda W.
07/2019
5.0
n/a
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Shaun S.
02/2019
5.0
Great Job! Extremely flexible and knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brian W.
02/2019
5.0
PSR did a great job. Not the easiest job to do and they stuck with it and made it happen. Very pleased!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Wolfgang S.
02/2019
5.0
Juan offers excellent customer service. He is on time. Great guy. Highly reccomend his services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Blair T.
02/2019
5.0
Juan performed a miracle on my kitchen (granite) and master bath (marble) countertops. Both countertops had stains that I wanted removed. He was able to remove the stains and seal the counter tops. They look brand new again.