Prime Stone Restoration

marble contractor

About us

Prime Stone Restoration is a family owned and operated company that has been in the natural stone industry for over 20 years. We pride ourselves on our customer service and knowledge. No job too big or small. We have worked on jobs all over Florida. We are Stone restoration specialists. Often we are called to come in after another company to fix their mistakes. We are known in the Mega Yacht industry and have worked on many celebrity Yachts. I mention this just so you know we are true professionals who treat our clients jobs as if it where our own. In order to work on these boats you need not only the proper insurance but cleanliness and expertise is a must, with a crew of sometimes 20 people watching your every move. I as the owner guarantee to be at every job from start to finish with the best price and even better service! I hope for the opportunity to show you with a free estimate why we deserve to be your Natural Stone Restoration Specialist.

Business highlights

12 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.982 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
5.0
Showing 1-25 of 82 reviews

Charlotte M.
06/2024
5.0
Honest, prompt, friendly & good value.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judith C.
08/2023
5.0
Great Job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judith C.
08/2023
5.0
Interested in what I was trying to accomplish by having the work done. He told me exactly what he would do and did it. He made sure everything was the best it could be. And he cleaned up after the work was completed. Iâ m very pleased with the results and I am recommending them to my friends and neighbors. Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Susan J.
04/2023
5.0
Juan was awesome! He was on time, neat, polite and completed the work expediently. My travertine floors are beautiful! I would recommend him to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,200

Susan J.
04/2023
5.0
We had our travertine floors refinished. Juan was excellent! His price was unbeatable and his work was impeccable. I would recommend him 100 percent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,250

Jean P.
09/2022
5.0
We were very pleased with the restorative work Juan, owner of Prime Stone Restoration, did on our stone floors and on our marble and granite countertops. He is very professional in all regards â in coming to discuss and estimate the projects a homeowner wants done, in arriving at the stated time to perform the work, in bringing all the right equipment, and in efficiently doing the work. He gladly shares tips on how to care for and maintain the newly restored surfaces. We had a couple of follow up questions a few months later that he came and addressed. Heâ s knowledgeable, skilled, and very nice. His charges seem fair. Weâ d gladly have him back again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Trish E.
08/2022
5.0
Juan was just awesome and extremely wonderful to work with, very knowledgeable about marble and how to handle bringing my marble floors back to life. The floors look awesome, seriously like brand new! He was very polite, friendly and arrived when he said he was. If anyone needs to have their marble floors done I wouldnâ t trust anyone but him. I grateful that I picked Prime Stone Restoration. He will exceed your expectations! Thank you Juan!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer G.
07/2022
5.0
5 stars in every category- We were in a pinch and needed our stone fireplace repaired- Juan came over immediately and did a phenomenal job! We highly recommend him!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sean L.
05/2022
5.0
Customer appreciation post: A shout out to a company that got it right every step of the way. We had etching and stains in our granite countertops and none of the home remedies worked. I found Juan online who incidentally also had the highest positive ratings for stone repair in Jacksonville. Long story short, you couldn't ask for a more professional, prompt and standup guy for the job. Quality of work, cleanup and overall presentation was a 10 star visit all the way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$380

Barry C.
05/2021
5.0
Juan demonstrated his experience in performing marble surface restoration by returning our damaged marble bathroom countertop to like new condition. He exceeded our expectations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Grace K.
03/2021
5.0
Juan restored our travertine floors throughout our home. It looks like a brand new floor. Absolutely beautiful. He does excellent work, very conscientious and made sure we were very pleased. We would highly recommend him and definitely would do business with him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Kathy H.
02/2021
5.0
Wonderful, polite, responsible service. Great follow through , reasonable price and very neat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

bob l.
02/2021
5.0
very personable and efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Albert W.
01/2021
5.0
Totally professional and excellent job. Could mot have asked for anything else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

michael j.
10/2020
5.0
Great job. He is very nice, clean, and really does a great job. I was really impressed with his work. Its great to fine someone who's work is up to my standards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary S.
10/2020
5.0
Juan is a professional in every sense of the word. He treated our home and countertop with the same degree of care that he would use in his own home. Extremely competent, polite and thorough. I was happy with the work before he was. He kept fine tuning until there was no more improvement to be achieved. Do not hesitate to hire Juan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pamela S.
06/2020
5.0
Great customer service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark R.
10/2019
5.0
They were clean and professional. Attention to detail. Stayed several hours longer than they predicted to get the job done correctly. Also, I did stay in our home while they did their work; however, I would feel comfortable leaving...And, the floors look amazing!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Amanda W.
07/2019
5.0
n/a

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shaun S.
02/2019
5.0
Great Job! Extremely flexible and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian W.
02/2019
5.0
PSR did a great job. Not the easiest job to do and they stuck with it and made it happen. Very pleased!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Wolfgang S.
02/2019
5.0
Juan offers excellent customer service. He is on time. Great guy. Highly reccomend his services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Blair T.
02/2019
5.0
Juan performed a miracle on my kitchen (granite) and master bath (marble) countertops. Both countertops had stains that I wanted removed. He was able to remove the stains and seal the counter tops. They look brand new again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

melissa r.
01/2019
5.0
Professional and expedient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

5000 Big Island Drive, Suite 407, Jacksonville, FL 32246


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

marble contractor

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Prime Stone Restoration accepts the following forms of payment: CreditCard
Yes, Prime Stone Restoration offers free project estimates.
No, Prime Stone Restoration does not offer eco-friendly accreditations.
No, Prime Stone Restoration does not offer a senior discount.
No, Prime Stone Restoration does not offer emergency services.
No, Prime Stone Restoration does not offer warranties.

Contact information

5000 Big Island Drive, Suite 407, Jacksonville, FL 32246


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed