Prime Roofing

It is my honor to recommend Prime Roofing to anyone who is in need of a new roof. This company is by far the most honest, professional, courteous and ethical home improvement company I have ever dealt with. After having a few disappointing projects done in the past I was very apprehensive in dealing with a roofing company. Well, my fears were relieved when I found Prime Roofing. Andrew came to my home and we discussed everything on my list and he answered all of my questions (and I had many); he explained anything I did not understand. After I decided to go with Prime for the project, every email, phone call, question or fear I had was addressed by Andrew every step of the way. One of the reason I chose Prime was because there was no "high pressure" sales. Andrew discussed what he thought I needed and what he thought I did not need, then left the decision up to me. He was so patient in explaining the process and answering numerous questions. The crew who installed the roof worked very hard and did an amazing job. Garrett was the young man who delivered some supplies and returned to do an inspection; Adam was the last of the gentleman to come to my home and he too was cordial and professional. These guys really know what they are doing and the "golden rule" is evident in their actions. In addition, Alexa, the young lady in the office was such a delight to speak with. My roof is beautiful; the entire process went so smoothly that I am still in shock! I certainly wish every company I dealt with had the same work ethics as Prime Roofing. Thank you so much for all you did for me!

Everything went very well I could not gotten anyone better not at a better price.

Great job and excellent customer service from Andrew the salesman.

Excellent!!

I want to thank you Mark the owner of Prime Roofing and his amazing team. They are the best company to work with after interviewing six other companies. They’re very professional, helpful, polite and interested in answering any and all questions when asked. After meeting with Mark. Mark inform me that Andrew will be reaching out to me to set the date on when I would like the work to begin. Once the date was set Andrew kept me informed each step of the way as to who would be there and how long it would take. Before starting they cover the drive way before placing the dumpster down to keep from scratching it up. When they completed the job they made sure that the area was cleaned up and all nails was removed by running a magnet that picks up any nails that may have dropped on the ground . The next day they send out Garrett to make sure everything had been clean up. Garrett washed down any spots on the house and touch up any area that needed. Garrett also ran the magnet once again to remove any other nails that may have been missed. I really appreciated the quality material used on the roof. I highly recommend Prime Roofing. Thanks again to Mark the owner, Andrew project manager, and the crew that worked on the roof and Garrett who came in and completed the final inspection. Alexa the Office manager it was a pleasure meeting with you as well . You guys are ROCK!!!

We interviewed numerous roofing contractors and selected Prime Roofing because they offered the best product at a competitive price with excellent customer service. They weren’t the cheapest, but weren’t the most expensive. However, we are extremely pleased with the results. We appreciated the timeliness and attentiveness of the staff and the quality of the work.

It went perfect!

Prime re-roofed our home in one day. Their dumpster had tires so no harm to the driveway occurred. They worked diligently with no loud boom box music (which made us and the neighbors happy). They did a very good job of cleanup. Andrew alerted me to what was going to happen every step of the way and the receptionist was very helpful with answering my questions and providing me with samples. Would I recommend them? -I already did, to a good friend of mine. Totally satisfied with the looks and the workmanship of our new roof. By the way, their cost was lower than any estimate I received.

They did excellent work.

The repair went well, there was an explanation of the entire job and the entire roof was inspected before the job began. Prime roofing was prompt and very professional. I would hire this company again for any future work.

The repairs were made promptly at a fair price.

I was very pleased. I knew even before the inspection that some repairs were needed. The quote was fair, so I scheduled the work. I am quite satisfied with the cost, as well as the quality of the work.

They did a Very Good Job

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Mark, Andrew, and Adam are a wonderful team of professionals. They take great pride in their work and it reflects in their quality workmanship and unparalleled customer experience. I definitely recommend them to anyone in the Jacksonville area who needs roofing work (repairs or replacements)

Andrew throughly checked the roofs condition and repaired potential leaks. Explained what he had done and what to watch out for in the future. Very professional.

the appointment was very soon after I purchased the deal. The technician was very professional knowlegable and courteous and on time.He solved my immediate problem. I was completely satisfied with the service. Of course you always think, all a roofer will do is tell you, you need a new roof, but the technician was very happy to repair the minor damage the roof had and told me I could still get a few years out of this roof. I asked for an estimate for a new roof anyway, which was sent to me by email the same day. The quote was very fair and I am considering having the roof done now.

It went well. The owner of the company was my liason through it all and was fantastic and straightforward. I wish he had been at the job, but his guys did a stellar job and I no longer have a leak which means job well done to me.

Replaced roof looked great.

They fixed the leak. He was really good. He came when he said he would. He called ahead, did everything I would expect a service person to do.

Prime Roof Contracting recently replaced our roof. Mark Young, the owner, was very responsive and professional in our interactions with him. His crew also displayed professionalism. The quote we received was detailed and explained everything that was included. The roof looks great! It did take a couple of days longer than we expected, but weather played a part in the delay. The crew did a great job cleaning up at the end of the job. Overall, we were very pleased with this company. We highly recommend them.

I was very pleased with the overall professionalism and knowledge of roofing which was demonstrated by Mark Young-owner of Prime Roof Contracting in addition to his own employees who replaced my roof. This particular roofing company was highly recommended to me by a very trusted source who has contracted with Prime Roof Contracting numerous times for roof replacements and installations. It was a very positive experience from the very 1st meeting with Mark Young all the way thru the completion of the roofing project. And I enjoyed having conversation with his crew who were always very courteous and conscientious about doing an excellent job. I highly recommend Prime Roof Contracting for those who need roof replacement.

Owner was extremely responsive and professional. He came by just after Debbie (tropical storm) caused our roof to leak in 3 places. Water was blowing sideways into the roof vents & dripping & also running down the beams. He determined that we have 2 problems: 1) inferior vents and 2) vents not properly sealed (and since we live near the beach he also notice some rust). He provided 2 solutions: #1: replace the vents with better ones and seal them well or #2: seal all 3 vents, shingle over them and install a "shingle over ridge vent" type system. He thought #2 would better suit the needs of our roof and prevent future repairs down the road and eliminate the possibility of rain blowing in completely. I did not get other quotes, but feel like for the amount of work and materials - this was a really great price. It hasn't rained yet, but I feel confident that he did a great job and also warrentied his work in the event there would be any problems down the road. He was able to get the materials and complete the work the day after we told him that we would like to move forward with the second option. Since he was extremely busy, he asked if we were ok with him working on our roof later in the day towards the evening. We were fine with that and are impressed by his work ethic and motivation.

I had gotten estimates from 2 roofing companies and they both told me that the roof didn't need to be replaced. K and D Roofing stated that there was some squirrel damage that should be fixed to keep the longevity of the roof intact. He quote me a price and after 5 calls over the course of 2 months, I finally gave up. I was referred to Mark from Prime Roofing from a friend. He called me back within hours and scheduled to come out later that week to give me an estimate. His inspection of the roof was spot on as the others, but stated the repairs were nominal so he fixed it right then for less than half the price K&D was going to charge. I am very pleased with his honesty and customer service. I have already passed along his information to my neighbors! Mark comes highly recommended! I realize that rood repairs are not as lucrative as replacements, but K and D lost a customer. When it is time to replace, I am going with Prime Roof.