Paradise Pool Service is your premiere Pool Service company Serving Northeast Florida since 2002. We are an established company in the Greater Jacksonville area offering the highest quality complete pool service, repair, renovations and new pool construction in the area. Our renovation and remodeling experts bring creativity and expertise developed through a combined decades of experience. Our weekly maintenance routine is a complete 20 step comprehensive cleaning routine that focuses on the pool and deck. We also check the condition of the pool equipment weekly so that we can let our customers know about any possible problems before they happen. In addition to our weekly service, we are also fully certified to perform renovations of the highest quality. So whether you are looking to have your existing pool area completely remodeled, or simply looking for a reliable and professional company to provide weekly pool maintenance, renovation or repair Paradise Pool Service is here for you.
Business highlights
22 years of trusted experience
Services we offer
Residential & Commercial Pool & Spa Renovation & Repair. Equipment Replacement & Repair. Pool Cleaning. Energy Efficient Pumps & Equipment, Heaters, Salt Chlorine Generators. Deck & Pool Resurfacing, Pavers, Screen Installation & Repair. Pool & Spa Automation, Leak Detection & Repair, New Pool Construction
I recently had the pleasure of working with Paradise Pools on a pool remodel and I cannot recommend them highly enough. From start to finish, the team was professional, knowledgeable, and dedicated to ensuring that our project was completed to our satisfaction. The communication throughout the process was excellent, with regular updates and clear explanations of the work being done. The team was always punctual, respectful of our property, and worked efficiently to complete the project on time. The quality of workmanship was top-notch and the attention to detail was evident in every aspect of the remodel. Our pool now looks better than ever and we couldn't be happier with the end result. If you are in need of pool remodeling or any other pool services, I highly recommend Paradise Pools. Their expertise, professionalism, and commitment to customer satisfaction are unparalleled. Thank you Paradise Pools for a job well done!
Description of Work: Pool remodel and paver deck installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph R.
12/2023
5.0
pool cleaners
+ -1 more
We are absolutely delighted to share our experience with Paradise Pool Service! From the onset, the customer service was exceptional—Brian, Ama and the team were attentive, providing clear communication throughout the entire process. The dedication to reviving our pool was evident, and the end product was nothing short of stunning. Their commitment to excellence truly shines through in their work. The transformation of our pool has been remarkable, and it's clear that the company's heart and soul are invested in every project they undertake. As a family-owned business, their personal touch made a significant difference, making us feel more like a valued member of their community rather than just another client. I would wholeheartedly recommend Paradise Pool Service to friends and family without a moment's hesitation. Not only did they rectify past issues with professionalism and grace, but they also demonstrated their vast expertise in pool construction and remodeling. Rob and Brett's 40 years of experience as licensed contractors were evident in the meticulous attention to detail and the quality of the craftsmanship. It's reassuring to see a family business thrive while upholding such high standards of workmanship and customer care. The passion and pride that Ama, Brian, Rob, Brett, and the entire team pour into their work make Paradise Pool Service a standout. Their commitment to making customers happy is why I will be leaving glowing reviews on Google, Angi's List/Home Advisor, and Yelp to ensure that more people can experience their exceptional service.
Description of Work: Pool refurbishment
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$36,000
Tammy L.
05/2022
1.0
pool cleaners, swimming pools
+ 0 more
I wrote a review on google and owner (AMA) responded and took over 2 mos for her to follow up after I called their number she gave as being concerned over the bad review. I then get another email asking for me to take down their 1⭐️ Review since they followed up! They wanted $495.00 to fix something they claim is within industry standards… so why would it need fixing?!? Please see the emails & photos of a resurfacing job they claim has no issues. This photo was taken today, 5/4/22. They said this ground water ring from draining the pool is normal on a new plastering job! 😔
Description of Work: Resurfacing
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$7,000
Steve S.
03/2021
5.0
concrete repair, pool cleaners
+ 0 more
Paradise pools did a great job making our pool look new again. We went from an old quartz surface to a new pebble surface. It looks amazing! Very professional and a pleasant process. They even resurfaced our kool deck. Thank You! We just signed up for your pool service.
Description of Work: Pool Resurfacing / Pool Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Craig Z.
03/2021
1.0
decks, pool cleaners
+ 0 more
Terrible. They took 3+ months longer than promised and failed to remedy the main reason why we contracted with them in the first place. Customer service is terrible and the "new supposed owner", Vince Salituro, talks out of both sides of his mouth. Beware.
Description of Work: Patio regrade & Pool re-marcite
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Steven L.
11/2020
3.0
concrete repair
+ -1 more
Delay delay, Lack of communication.
Description of Work: Pool Remodel
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$16,800
Vinny S.
09/2020
5.0
concrete repair, pool cleaners, deck cleaning, swimming pools
+ 2 more
Don and Amanda are incredibly knowledgeable. The were in constant communication throughout the entire process. The team was friendly and knowledgeable and the end product was amazing. They transformed our pool. It looks brand new. Thank You!
Description of Work: Pool Re Surfacing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Dwayne H.
08/2020
1.0
concrete repair, pool cleaners
+ 0 more
Critical: Professionalism, Value This company destroyed our pool and caused the acid levels to be double what they should be. This was at a cost of over $3000 to get it fixed. When confronted with the fact that their employees are inept at pool care the front office person was snarky about it. Stay away. We are having to sue this company.
Description of Work: Destroyed Pool With Chemicals
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$3,000
Beth T.
03/2019
5.0
pool cleaners
+ -1 more
Amanda and her staff were Amazing. They did exactly what they said they were going to do, on time, well done, and then serviced the pool the month following to make sure everything was perfect. I would highly recommend them for all pool servicing
Description of Work: Remarcite pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Paradise Pool Service
Hi [Member Name Removed], Thank you so much. we are so thrilled you are pleased!Enjoy your pool and let us know if you need anything !
Judith S.
10/2018
5.0
pool cleaners
+ -1 more
We highly recommend Paradise Pool Service! Our spa had been shut off for 5 years due to a leak no one could find. We called Paradise and they were very responsive. In fact they started the work the following week - impressive! A couple of weeks later after the initial work, the leak was located and fixed!! All of the staff, from Amanda, at the office to Ray who made sure the spa was sparkling clean (which it still is) and others, were terrific the entire time - friendly, yet professional and answered all the questions and concerns we had. Ray even power washed the decking. We are extremely satisfied with Paradise Pool Service and now use them on a weekly basis to keep the spa sparkling clean.
Description of Work: Drain, clean, fix leak in an in-ground Salt Spa
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Paradise Pool Service
Hi [Member Name Removed], Thank you so much! We are so happy we could get your spa back up and running so you could enjoy it again! We are here should you need anything else, it has been great working with you! Thank you for your kind words!
Emory E.
09/2018
5.0
pool cleaners, deck cleaning
+ 0 more
Excellent. Once work began the teams were were on point. Very professional and saw the job through in approximately 1 week start to finish. Cleaned up afterwards. I would definitely advise to use Paradise for your work.
Description of Work: Complete refurbish of existing cool deck and resetting of some pavers on patio.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Paradise Pool Service
Thank you so much [Member Name Removed]! We appreciate it and we are happy you are pleased!
Donna T.
11/2017
5.0
concrete repair, pool cleaners, deck cleaning
+ 1 more
Everyone was very professional and respectful to us and our property. Cleaned up each day.
Description of Work: We needed a complete remodel of pool and deck.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynn P.
08/2017
5.0
pool cleaners, swimming pools
+ 0 more
They were awesome and really wanted our business. Called several times after their initial estimate to answer questions. Once they started work the owner was on site every other day until complete. All work was done on time and far exceeded our expectations. All the staff members were pleasant and efficient.
Description of Work: Resurfaced our pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,200
Charles B.
08/2017
5.0
decks, pool cleaners, deck cleaning
+ 1 more
Rick was a great source of advice. He not only listens, he hears what we said. We received what we asked for and more. We couldn't be more pleased with the quality, the responsiveness, and the result.
Description of Work: Resurfaced pool, replaced deck with travertine, expanded patio and screened area
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dee P.
08/2017
4.0
pool cleaners
+ -1 more
OK, a leak developed after their replacement 6/13 NDso they came back and repaired, although they charged me for repairs.
Description of Work: replace sand and sand filter in pool.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Paradise Pool Service
Thank you for your review and for allowing Paradise Pool Service to have an opportunity to service your pool needs.
Richard L.
07/2017
5.0
pool cleaners
+ -1 more
We've had them for about a year. They come weekly. Their prices are about in line with other people doing the same thing.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Katie R.
05/2017
5.0
swimming pools
+ -1 more
We actually decided to wait until next year to do it because it is kind of a pretty penny. There was a lot of stuff, but it was $32,000. I don’t know it it’s too high or not. We were going to get some other quotes to kind of put our toes in the water, they were the first people we got quotes from. It worked out great. Since they have great reviews, we’re going to trust their expertise, but we didn’t know if they are on the high end of prices. It’s the high price and the timing. It’s a new house, taking out a new mortgage for the first time, so we would just like to keep our little pocket money and kind of take a little time with the renovation.
Description of Work: They gave us a quote. He came out to the house, he talked me through everything and he’s been really good about following up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$32,000
Response from Paradise Pool Service
Thank you for the kind words. We hope the renovations are going smoothly on your home. We look forward to hearing back from you when the time is right on your pool renovation.
Sharon H.
04/2017
5.0
pool cleaners
+ -1 more
All jobs have gone well. The guy that comes out is able to teach my husband pool basics that I have failed to be able to get across to him in a year and I am a Professor.
Description of Work: Originally just my pump replaced. Since then a complete new salt water system. Now I'm having the gears all replaced for my built in pool cleaning system.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Paradise Pool Service
Thank you for the kind words. Our service technician (Andre) does a wonderful job explaining things in a way we can understand. We look forward to serving you again in the future when needed.
Emmanuel P.
04/2017
5.0
swimming pools
+ -1 more
I had an initial awkward experience with them, but then it became drastically better after meeting the owner. I had spoke to someone that did not inform me he was in the hospital and no one ever called me back so I gave them a poor review. He reached out to me and explained the situation. After that, he came over and did a phenomenal job. It was a great experience once he was able to get here and able to explain to me the delay in response to my request. He explained the process to me, and informed me that it was going to take several weeks from the time of the estimate and the actual model. He did say he was running substantially behind because of the recent hospitalization. As long as I was kept informed of what's going on, I was fine. He will inform you that he is among the most expensive companies, but does explain why. I think for the value of what he brings in is an "A". Price-wise, the consumer should know it is more of a "B". I would prefer to spend more money without having the headaches. He was phenomenal about explaining the pros and cons. We had logistical issues that he explained to us. He is still willing to build the model for us, so I was really impressed with that. His advice was pretty sound and appeared honest to me. Once we move, we will hire them to do work on whatever pool we have at that location. At this location, it just seems impossible. We had to think about all of the stuff that was going to increase the cost. He was outstanding. It would've been helpful in the beginning if they would've just been honest with me.
Description of Work: I put in a request for an estimate for an in-ground pool.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Juliette W.
03/2017
5.0
pool cleaners
+ -1 more
Tom is always willing to help providing information and maintains our pool better than we were. I will definitely continue to use him and would also recommend him.
Description of Work: General Weekly Maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Paradise Pool Service
Thank you for your trust in Paradise Pool Service and in Tom. We look forward to continuing to provide you with great service.
R W.
03/2017
5.0
pool cleaners
+ -1 more
Great. We have been please with the weekly service and also with the repairs on the equipment when requested. Estimates always provided.
Description of Work: Weekly pool cleaning. Occasionally, hired for pool repairs. We have been using Paradize Pools for several years!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Paradise Pool Service
As always we want to thank you for your business. We strive to not only clean your pool on a weekly basis but also keep your equipment up and running. Thanks for sharing the picture of your pool... It looks so great!!
Irving S.
03/2017
5.0
pool cleaners
+ -1 more
Tom keeps our pool sparkling. He is dependable and professional. Paradise knows how to take care of all problems. They are a great company.
Description of Work: Tom comes out each week to maintain our pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Paradise Pool Service
Thank you for the nice comments. We like to make sure all problems are handled as efficiently and as quick as possible so you are not missing anytime not being able to enjoy your pool. Thanks for your business.
Sara M.
02/2017
5.0
pool cleaners
+ -1 more
All of our Paradise Pool technicians have always been friendly and professional. Our current tech, Tom, is very helpful in explaining questions that we have regarding the operation of our pool equipment as well as thorough when cleaning the pool each week. Our dogs look forward to his visits too! Whenever we have had pool issues Paradise is quick to respond to our needs.
Description of Work: Paradise Pool Service provides us with weekly cleaning and maintenance of our salt water pool. They have also performed repairs to our pumps.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Paradise Pool Service
It is a pleasure to provide you the great service that you expect. We like that not only is our technicians very educated but they know how to pass that information on to the owner so they know how to properly take care of the their equipment when we are not there. Tom loves your dogs also, he looks forward to it every week. Thanks for taking the time to give us a review.
sherry H.
02/2017
5.0
pool cleaners
+ -1 more
Excellent. Tom, my tech was always prompt, and paid attention to details and my pool was always super clear and clean. I also felt like I could trust him whether I was home or not. Tom always communicated to me if he was going to be late, or if he found a problem or someone from the office would communicate with me promptly if a problem was found. I did not even know my Salt Water pump was not working until Paradise Pools took over my service from another provider. One of the most important things to me was that anytime I had a question come up or a concern, SOMEONE ANSWERED THE PHONE. IF I LEFT A MESSAGE THEY CALLED ME BACK WITHIN A FEW HOURS AT THE MOST. Please, never under estimate the importance of a customer being able to reach a live person!
Description of Work: Regular weekly pool cleaning service on a 32 gallon pool. To save money my neighbor taught me how to clean my pool . It will definitely need resurfacing in the next two years and Paradise Pools would be my go to company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Paradise Pool Service
Our office staff works closely with the technicians so we are all in the loop of any problem that may arise. We pride ourselves in not only to make the pool clean and clear, but to make sure you have the correct and working equipment to make this happen. Customer service is what our company is based on and we make sure we communicate one on one with you. We look forward to the opportunity to work with you on your remodel.
Preston J.
02/2017
5.0
pool cleaners
+ -1 more
They're very professional and very accountable for their work. They're also very dependable, and the quality of their work is good. Tom is easy to work with.
Description of Work: They do a weekly pool management for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Paradise Pool Service
Thank you for the good review. We are pleased to know that you can count on us. We are lucky to have such a great employee such as Tom.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Deck Maintenance,
Concrete Pouring and Repair,
Decks and Porches
FAQ
Paradise Pool Service is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Paradise Pool Service accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
No, Paradise Pool Service does not offer free project estimates.
Yes, Paradise Pool Service offers eco-friendly accreditations.
No, Paradise Pool Service does not offer a senior discount.
No, Paradise Pool Service does not offer emergency services.
No, Paradise Pool Service does not offer warranties.
Paradise Pool Service offers the following services: Residential & Commercial Pool & Spa Renovation & Repair. Equipment Replacement & Repair. Pool Cleaning. Energy Efficient Pumps & Equipment, Heaters, Salt Chlorine Generators. Deck & Pool Resurfacing, Pavers, Screen Installation & Repair. Pool & Spa Automation, Leak Detection & Repair, New Pool Construction
Ask for details
Contact information
8638 Phillips Hwy Building 3 Suite 8, Jacksonville, FL 32256