PALAZZINI BROTHERS INC

Rick is an artisan when it comes to building custom cabinets. He typically only works on 6 figure kitchens and/or custom homes that require cabinets for multiple locations (kitchen, bathroom, mud rooms, built-in wall units, walk-in closets, etc.) I grew up in the same neighborhood as Rick so he was willing to take on a smaller project in between large jobs. We worked with a designer to create the kitchen features we wanted within the footprint that was available to maximize space, but with the latest in efficiency. The only complaint I have is in working with Rick's brother-in-law Bill Scott who was hired as the person to demo the old kitchen, remove an existing pantry, and change out the plumbing, move electrical, and install new appliances. Our assumption was also that Bill was licensed, but later found out he was not. From the first week of the project Bill put Rick behind schedule by not showing up the first day of work. This continued on throughout the project and Rick became irritated at Bill but would not step in since it is his relationship. Rick just reiterated to us he had a new project starting at a specific time and our project needed to be finished by that time. During the initial demo of the old kitchen sink cabinet, Bill and his son broke the cold line pipe and water drenched our kitchen. He initially capped off the pipe and made sure everything was dry before closing walls. Unfortunately, the pipe leaked several times before and after the new cabinets and counter tops were installed causing significant mold damage. This damage was so severe, our kitchen had to go through 7 months of mold remediation and over $65k of repair to cabinets, sheet rock, carpeting, and other furniture damaged by water soaking an adjacent room. We have since sued Bill and won a judgement against him for damages. My only disappointment with Rick is that he refused to help in re-building the replacement cabinets or provide the name of the vendor where he bought the rare African Mahogany veneer from to help match the existing cabinets that were not damaged. This set us back nearly 2 months for the new cabinet company to attempt to match our existing cabinets. In the end, after the new base cabinets were installed, all doors and drawer had to be replaced because an exact match was not possible. If you just work with Rick, you will not have any issues. Make sure to hire your own person to handle the rest of the project.

The cabinets and installation by Rick Palazinni was flawless. He is an artisan and goes to the nth degree to ensure everything is level and installed correctly. Consistently kept us up to date with cabinet building and installation. They only negative was by Bill Scott who set our project back nearly 2 months due to coming to the job on an inconsistent basis and causing multiple instances of water damage. ***WARNING*** DO NOT UNDER ANY CIRCUMSTANCES USE HIS BROTHER-IN-LAW BILL SCOTT TO DO ANY WORK IN YOUR HOUSE. Currently in law suit over mold damage cause by Mr. Scott.