Padgett's Air Conditioning and Heating, Inc.

unknown

After 2 weeks waiting on another service provider to fix the issue I was referred to Padgett Air Conditioner to see about scheduling a service call to get another opinion due to my initial service provider dropping the ball. I contacted the office and explained my situation - Sharon took the time to hear my issue and even began helping me trying to find the part that the initial provider said they would order. After canceling the service call with the initial provider Sharon dispatched someone out the next day. The next day we scheduled the call between 2 and 4 pm and received a call about 1:30 pm explaining that they had gotten there early and have resolved the issue. Turns out that the initial diagnoses from the other provider was not correct and the issue was due to a pipe not flushing out the water properly. He resolved the issue and the estimate was lower than my initial estimate with the initial provider. So to summarize - very helpful, very prompt and saved me money! That equals great!! Thanks Padgett Air.

I had a wonderful experience in my install of my new air conditioner. The crew showed up on time and did a wonderful job. The installer even called me later that evening to ensure that I was satisfied and that the unit was working great. It was and I was very happy. Becuase I had to work, they did this install for me on a Saturday morning. He was done by 2 pm and cleaned up everything. My household is happy because now we don't worry about being too hot or too cold. Thank you for great service!! I would highly recommend this company to anyone.