I am 84 years old.The salesman who visited my home had me sign the contract on his I-pad, never ask me to read the contract. Told me the contract was for life and would stay with the house if sold,etc. another Salesman stopped by under the pretense of checking the plates that were laid and told me the contract was for 4 years and had to renewed the fifth year, and when l was emailed copies of the Contract- none of this info was in the contract. The spraying was done and I paid half of the amount. I informed the salesman I was paying in full and in not reading the contract he had me sign 18% interest payment plan. I had termites at the time.
Description of Work: Sprayed for termites.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,900
Jane H.
10/2017
4.0
pest control
 + -1 more
They've been back and forth every few days and nothing has worked. I called 2 days ago and there was not response to my calls. With the ants now moving from the bathroom the bedroom. For general purposes they are good. They've been very dependable up until this point. I used them for treatments every 3 months for preventative measures and this issue has to be taken care of.
Description of Work: I'm in the flooded area and with the water came these ants.
Rating Category
Rating out of 5
Carolyn M.
03/2017
4.0
pest control
 + -1 more
They claimed they were trying to do a termite inspection. I have a brick home, they drilled holes in the concrete. I had not asked them, and they did not inform me they were coming out. What they did was they drilled the holes, the workers did a sloppy job of trying to clean up the holes they did. I was also having trouble with mice, after that I changed to another company. After my experience with them messing up my bricks, I went with another company. They can at least inform you when they are coming. I did not know they were coming. They did come monthly, they were always very efficient. They would have different tech specialists come out. Professionalism would depend on which tech they sent out. Price is good. Living in Florida you have all kinds of problems unlike living in California. I am going back to them.
Description of Work: This property used to be my parents, and they had used them for years and years. They came in, their were workers here when I wasn't home. They claimed they were doing a termite inspection.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ada E.
10/2016
5.0
pest control
 + -1 more
I spent $800 and my payments were reduced yearly to $215.
Description of Work: Orkin serviced me for termites on April 15th last year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Veronica M.
03/2016
1.0
pest control
 + -1 more
Didn't go.
Description of Work: Worst customer service I've ever had in my life. They can't do anything right. Canceled the service after 5 years because our new tech was never available and we were moving, called to start service again at the new house (requested a new tech specifically) the tech was late (they specifically sent THE SAME TECH we didn't want who was never available) and ended up not coming at all and said they'd call to follow up. Never did. We have a real spider problem at the house we just built and have to live with it until we can find a company that will come and do it. Stay away!!!
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Mark R.
07/2012
3.0
pest control
 + -1 more
We do trust him and he does a really good job. He sprays inside and out so if we aren't home when he comes he knows where the key is he lets himself in does what he needs to and leaves.
Description of Work: I use Orkin Pest Control for my pest control.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$90
Dottie M.
06/2012
5.0
pest control
 + -1 more
They were out here and treating our house on time. I never had a problem with them ever.
Description of Work: They came out to spray for pests.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$44
Joann & Roy P.
05/2012
4.0
pest control
 + -1 more
They responded immediately. The representative appeared knowledgeable on the products he was using.
Description of Work: I used Orkin Pest Control for pest control.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$75
Richard C.
04/2012
5.0
pest control
 + -1 more
I would rate him high on my overall experience because he found one thing and messed up and he went and found another one and replaced it. I don't have any comparison to make on price as we have been using them for years. They responsive, punctuality and professionalism is very good.
Description of Work: I use Orkin Pest Control for home inspection. The last time they came out they did general inspection to check the buildings and checked the things that are in the ground and did an overall inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MELISSA L.
05/2007
2.0
pest control
 + -1 more
They were very dishonest and misleading. After they inspected the house, they told us we had termites. They were one of the most expensive pest control companies that we had ever heard of it, so we decided to get a second opinion. We had several other companies come out and inspect our house and they all said that we did not have termites. They were thorough with me, even though they were lying to me. I really felt like they were just trying to get my money. The inspection was free, since they did not spray anything, but they were going to charge us two hundred dollars for the initial treatment, if they sprayed.
Description of Work: They checked our 2300 square foot house for termites. Our two story house has T-11 wood siding and they inspected both the inside and outside of our house.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$200
08/2006
4.0
pest control
 + -1 more
Orkin Exterminating is professional and thorough. They come out on time and call before they arrive. It only takes them an hour or so. They treat me like a valued customer, and I highly recommend them as they are a well established company.
Description of Work: Orkin Exterminating sprays for bugs outside of my home.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$30
07/2006
5.0
pest control
 + -1 more
I feel Orkin Exterminating does a good job. We haven't had any problems with termites. It's nice that we don't need to be present when they do the inspection, either. I'll continue to use them in the future.
Description of Work: Orkin Exterminating inspects for termites annually.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
07/2006
4.0
pest control
 + -1 more
Orkin Exterminating is very punctual. They arrive every three months, so I know the job is getting done. They are very efficient, too. I've never had any problems with them.
Description of Work: Orkin Exterminating sprays the inside and outside of my home for bugs. They come every three months.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$40
07/2006
5.0
pest control
 + -1 more
I have been using Orkin Pest Control for eight years. They are very friendly; I even call the tech by his first name. He had a key to my home at one time since I was at work, so he is trustworthy. He is very busy and still has time to give me information on preventative measures.
Description of Work: Orkin Pest Control sprays for ants, spiders, roaches, and other bugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
07/2006
5.0
pest control
 + -1 more
In the past Orkin's service has been sub par. But a new manager, Mark, has taken over and the service is great. Mark is attentive and makes sure your problems are taken care of. I would now recommend them to others.
Description of Work: Orkin performs an annual inspection, inside and outside, my home for termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$407
07/2006
4.0
pest control
 + -1 more
I have used Orkin annually for many years. They have kept the termites away from my house. I have used no other service so I have no point of comparison, but I am satisfied with their service. They are friendly and careful with their chemicals.
Description of Work: Orkin Pest Control inspects my home for subterranean termites and dry wood termites annually.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Contact information
11200 Saint Johns Industrial Pkwy, Jacksonville, FL 32246
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Pest Control
FAQ
Orkin Pest Control is currently rated 3.8 overall out of 5.
No, Orkin Pest Control does not offer free project estimates.
No, Orkin Pest Control does not offer eco-friendly accreditations.
No, Orkin Pest Control does not offer a senior discount.
No, Orkin Pest Control does not offer emergency services.
No, Orkin Pest Control does not offer warranties.
Orkin Pest Control offers the following services: Residential and commercial pest control & exterminating.
Contact information
11200 Saint Johns Industrial Pkwy, Jacksonville, FL 32246