NORTHEAST FLORIDA HEATING & AIR INC

It was wonderful. They came with all the tools.

unknown

We had three deaths in the family in April so could not call them back. On May 24th it stopped cooling completely. Called again, explained everything above including the fact that the system had not cooled correctly since the April visit and requested the service AGAIN along with troubleshooting the non cooling problem. There was water in the pan of the air handler so I shut the system down. The service guy came and looked at the outside unit, said he had to put 4 pounds of Freon in it, vacuumed out the water out of the pan. He told me that the evaporator coil had the leaks in it and Freon was leaking on the compressor as well and that I needed a new A/C system at the cost of $ 4,600-5,100. Keep in mind that they were the ones that had been and quot;SERVICINGand quot; the system for several years and all of a sudden the entire system was shot. The service was never complete and he charged me $ 345.00 ($65.00/pound for Freon and $ 85.00 labor) So I have paid them $ 586.00 and still do not have a working A/C. I called and left a voice mail for the owner to please call me regarding the visits and surprise, surprise I NEVER received a call. I called another A/C company to look at the system. They went through the entire system on (3 hours on a Sunday) and did not charge me anything because he said and quot; I think you have paid enough already and received nothing in returnand quot; he found no leaks in the evaporator or the compressor. He said that the system was old but was working fine and just needed a good SERVICE and a $20.00 part (Start capacitor) He came back and replaced the part and the A/C has been working like a champ since that day. This company is only out go rip customers off, do not use them!!!

They explained everything they did and why. Showed me how to unclog outside pipe and explained monthly maintenance.

Our thermostat quit working, we called and they worked us in to their schedule. They found a problem that other companies had overlooked several times in the past. They repaired it and as usual they are very professional and give quality service.

They were totally outstanding, and I had no problem at all. They provided good service, and the price was very reasonable. I would rate them highly and would use them again in the future if necessary.

Came on time and gave and estimate, came back on time did the work and did it in a good time frame, then sent someone out to check to make sure it was done well which it was.

I was absolutely pleased with the air conditioning installation this company did for me. They were courteous and they really knew what they were doing. They charged a reasonable price for the services rendered. I would recommend their services to other folks in my area.