Natural Stone Solutions Jax, LLC

countertop installation

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Natural Stone Solutions of Jax, LLC, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.

Business highlights

7 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes

Reviews

4.771 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
1%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.8
Showing 51-71 of 71 reviews

Mary A.
08/2020
5.0
I hired Natural Stone Solutions to refinish a damaged marble countertop. They contacted me very quickly, came out to look at my project and provided an estimate the next day, and the work was completed the following day. The work was done quickly, and there was no mess to clean up. My countertop looks like new! I honestly couldn't be any happier. I would definitely recommend Natural Stone Solutions to anyone who is looking to have a damaged stone countertop repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jody M.
08/2020
5.0
Luis was responsive and professional. My client was very pleased with the repair on her countertop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ronda S.
06/2020
5.0
Have already recommended them to our neighbors

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Bob H.
05/2020
5.0
Great job fixing crack but final finish from repair was a little dull compared to rest of stone.

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jim P.
05/2020
5.0
Luis was very pleasant and knowledgeable. He did a professional job and we were very pleased with the work. I would definitely recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jay B.
04/2020
5.0
Luis did an excellent job with all the repair work. Quality was first rate and great communication.. Highly recommended - you can trust them do do the job right!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

Wendell F.
04/2020
5.0
Very honest and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hilda S.
02/2020
5.0
Luis was so precise in his workmanship. His knowledge of stone is amazing. He has more to do here after we get some plumbing issues resolved and I know he will do a beautiful job. And he is really great to have around which is a big plus!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Glenn L.
02/2020
5.0
Had been looking for someone to come repair the chips in my granite kitchen counter top. Luis came over, gave me an estimate and performed the repairs in one visit. It looks brand new.....people can’t tell where the chips were! Luis was courteous, did an excellent job and charged a reasonable price for his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

cheryl b.
01/2020
5.0
louis quickly answered my call i sent him a picture of what needed to be done and quoted me a price much lower than any other was able to do the job the next day and arrived at the appointed time and finished quickly i will use him in the future thank-you!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Robert S.
01/2020
0.5
We called Luis Garcia and sent him photos of a chip in our Quartz countertop. He said he would be by to do the repair at 5:00 PM on a Friday. He called earlier in the day and apologized that he would be unable to make the appointment, as he was running into problems with a job he was trying to complete. He assured me that he would be coming the next day at 11 am. He never showed up, never had the decency to call.......nothing. We tried calling him beginning at 11:30 and every half hour thereafter, until 1:30. Luis never answered his phone, and still never called us. This is the height of disrespect, unprofessionalism, and shows a complete lack of character. With all the competition out there today, my strong advice is to look elsewhere for this type of repair. Luis Garcia and Natural Stone Solutions are not solutions at all!!! Avoid him.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Kelly M.
01/2020
5.0
GRANITE EDGE REFINISHING We are remodeling our kitchen and needed to remove a wall that our granite butted against. Since this edge wasnâ t finished I needed someone who could polish it in place. After filling out the request on Home Advisor, Mr. Garcia contacted me. He came to the house exactly on time and was absolutely fantastic! He even noticed the edge wasnâ t perfectly straight (as it was against the now nonexistent wall). He was able to square and polish the edge beautifully! I would absolutely recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Alm Marie G.
11/2019
2.0
Louis Garcia was our technician and he was most helpful. He repaired the counter top. The finish product is still brownish on the edges of the crack. It could have been sanded a little more to make it smooth because it is rough on the edges. Louis was respectful and kind.

Rating CategoryRating out of 5
quality
1.0
value
2.0
responsiveness
4.0


Raquel R.
10/2019
5.0
Extremely courteous and very knowledgeable about materials and craftsmanship.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Edward C.
10/2019
5.0
Quick response to my inquiry and got same day service on a small job. Very helpful to answer questions

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Timothy C.
09/2019
5.0
Louis Garcia was our technician and we found him to be responsive, on time, polite and knowledgeable about repairing Corian. He did a really fine job and we would use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin K.
07/2019
5.0
Terrific service, did the job right and explained everything patiently. Great communication at each step, will definitely use them in the future!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

maria x.
07/2019
5.0
They do excellent work quickly and did what they promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
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Contact information

14452 Lake Jessup Drive, Jacksonville, FL 32258


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

countertop installation

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Yes, Natural Stone Solutions Jax, LLC offers free project estimates.
No, Natural Stone Solutions Jax, LLC does not offer eco-friendly accreditations.
No, Natural Stone Solutions Jax, LLC does not offer a senior discount.
No, Natural Stone Solutions Jax, LLC does not offer emergency services.
No, Natural Stone Solutions Jax, LLC does not offer warranties.

Contact information

14452 Lake Jessup Drive, Jacksonville, FL 32258


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed