Description of Work: Mulced entire outside of house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pam F.
07/2017
5.0
mulch
+ -1 more
GREAT!!! The team was professional, responsive, on time, courteous, and did an EXCEPTIONAL job.
Description of Work: Mulch delivered and installed for all of our flower beds. Walkway estimate given.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christina F.
07/2016
1.0
mulch
+ -1 more
Do not recommend. Mulch Masters was hired to complete my Comdominum Complex mulch job. The association landscape committee wanted the mulch done right. So much so, in that they could not find vendor to clean the beds first, between community volunteers and some day labor help - all beds were cleaned and raked prior to laying the mulch down. The committee completed research and did their homework and determined the amount of mulch needed and how thick they wanted it. Mulch Master's agreed to the plan. However, the installation crew would not abide by the contract. The crew leader insisted that 4-5 inches be laid down - where we only wanted 1.5 inches, therefore they were using more mulch than required. They did not spread the much - only threw with shovels in the general area. And since they overused the mulch, we didn't have enough. The complex is a mess...with the 4-5 inches of mulch overflowing from the beds. The company replied that this is standard work. Very upset! Do you use them!
Description of Work: Company was hired to mulch an condominium complex. Horrible!
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
James P.
01/2016
5.0
landscaping, mulch
+ 0 more
Just fine on all elements.
Description of Work: Delivered mulch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Bernadette C.
07/2015
4.0
landscaping, mulch
+ 0 more
Delivered on time and the right material and amount
Description of Work: Mulch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Deborah H.
04/2015
2.0
mulch
+ -1 more
.
Description of Work: I ordered 100 bales of straw to be delivered and was assured I would get fresh straw. It was delivered on Thursday, April 2 and I commented to the driver it looked like old straw mixed in with the new. The driver said they just got it I'm and it was fresh. When the man came to put it out for me on Sat, April 4, we found out the middle of the straw was old and totally compacted and could barely be broken apart. The outside of the bale looked fairly fresh, but it was rolled over the old stuff. It also had turned white inside and looked like it had paint in it. Plus, there were lots of twigs and even glass in the straw. I called Mulch,asters on Monday, April 6, and the manager (Cisro?)said he would let the supplier know. He never apologized to me or offered any type of discount for his product. Because the straw was so compact, it took my yard guy 2 days to put it out and it should have not taken one whole day. Extremely disappointed in Mulchmasters.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
punctuality
5.0
$468
Eddie A.
08/2014
5.0
landscaping, lawn service, mulch
+ 1 more
Beth is a little spark plug... unbelievable energy on tap... Mulch masters uses quality ingredients that are expensive. If you dont mind paying for it, you get it... They deliver on time, they were able to get through my gates with their small truck and the dump bed delivery driver was able to put it on target with little fuss... no damage... exactly as we wanted it.
Description of Work: Delivered topsoil/fertilizer for citrus trees, spread it out raised flower beds.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Chris W.
06/2014
1.0
mulch
+ -1 more
Mulch Masters soil Mix #3 killed all the garden and landscaping plants. We called them repeatedly over a 5 week period and told them about the contaminated soil. Their employee Richard came and took soil samples to be tested yet they issued a general denial and did not address the evidence. They have provided terrible customer service and we have been denied a summer harvest from the garden and cost us approximately $1,200 in plants and labor. We must now remove the contaminated soil ourselves - not an easy job. We are very disappointed that the owner, Tito Lowinger, has acted in bad faith despite our giving him and his company many opportunities to do the right thing and honor their guarantee on the product. We are seeking restitution through the courts. We do not recommend this company.
Description of Work: Mulch Masters sold a truck load of garden soil: Mix #3 which is guaranteed to have a pH of 6.5 Unfortunately the soil had a of pH 7.8 = 13 times too alkaline to grow any plants.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$285
Response from MULCH MASTERS
[Member Name Removed] [Member Information Removed] -------- In Response to the customer complaint about dead plants in Mulch Master’s Mix #3 We at Mulch Masters, LLC value every customer and try to work with every customer’s needs and provide the very best quality products and services. I understand how the customer feels about losing the plants and vegetables after working hard on the project. I am sorry to hear that [Member Name Removed] is unhappy with the results of the customer’s garden. In response to his complaint, we did receive his messages and responded in a timely matter. I will admit the first message was delayed due to the untimely leave of one of our managers with a health issue, he is still not back. After the second message, Richard Schellenberger, our nursery specialists set up an appointment and went to the property and took a few samples These samples were to be analyzed and we also offered free consultation if necessary at that time. The samples were then analyzed and compared with our Mix #3. The conclusion of the testing of the pH of our soil versus the sample taken from the [Member Name Removed] residence showed the Mix #3 being altered with additives we do not recommend. The pH of our Mix #3 tests and maintains a neutral pH, plus or minus .2. After talking to the gardener, [Member Name Removed], we learned that other products were mixed with the Mix#3 several months prior. Leaves were added, existing soil was blended and Black Cow added. We do not recommend mixing or adding products to the Mix #3 as it would contaminate the Mix#3. The samples of Mix#3 we collected from the [Member Information Removed], had additives in which we have no control over. We explained to [Member Information Removed] that adding additional products to the Mix#3 was not recommended and could alter the pH and change the balance we have created. Mix #3 has been manufactured for over 20 years to the highest standard and has been endorsed and specified by many organizations, Florida Dept. of Transportation, Dept. of the Navy, Rose Society, City of Jacksonville, Cummer Art Museum, Second Harvest, Ponte Vedra Inn & Club, Plantations, and many other institutions and garden clubs. It is one of the few soils that has been vetted and shipped internationally to Bermuda. We have a long list of growers and landscapers who use the Mix #3 throughout the year. We have over a 15 year history with Mix #3 and have not had a public complaint about this product. We are willing to work with the customer with some costs associated and consultation of the garden.
Pramod J.
02/2014
5.0
mulch
+ -1 more
.
Description of Work: Supplied mulch.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David J.
05/2013
3.0
mulch
+ -1 more
They had what I wanted in stock and at a good price. The problem is that they were too busy to deliver it and wanted to schedule my delivery over a week out. I found somebody else who delivered what I wanted the next day.
Description of Work: I needed 10 yards of mulch delivered to my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Heather T.
03/2013
5.0
mulch
+ -1 more
They have great prices, they were on time and had a great attitude. They delivered it to exactly where I asked. They also carried the 10 bags of potting soil over to my garden and put the bags in the pots I had set aside. I really appreciated this because a bag of potting soil is really heavy and had he not helped the job would have taken me hours. I will use them again and recommend them to everyone.
Description of Work: They delivered 4 cubic yards of red mulch and 10 bags of potting soil.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jack T.
11/2012
5.0
mulch
+ -1 more
EXCELLENT
Description of Work: TOP NOTCH SERVICE. ESTIMATE WAS FAIR. THE WORKER-"TAJ" WAS PROFESSIONAL, LAYED DOWN MULCH TO MAKE MY PROPERTY POP. WILL RECOMMMEND AND USE THIS COMPANY AGAIN.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Todd M.
04/2011
5.0
mulch
+ -1 more
From start to finish, everything went well.
Description of Work: Ordered mulch and received delivery that same day. Placed it exactly where I wanted it and performed as advertised.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
jackie S.
09/2010
1.0
mulch, alterations
+ 0 more
sent an email but they didn't respond.
Description of Work: service not provided
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Anthony T.
09/2010
4.0
mulch
+ -1 more
They had a fairly good supply of mulches, and were pretty prompt with their delivery. The only negative comment I have toward the company regards the safety of their delivery trucks - I have seen numerous deliveries where their trucks were releasing mulch off the top, creating a road hazard. They need to make sure their covers are more effective.
Description of Work: Purchased mulch and received delivery.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$300
Emilie J.
05/2010
5.0
landscaping, mulch, tree service
+ 1 more
See above.
Description of Work: Purchased a truckload of mulch. Great price, they delivered the next day. The owners/employees are very knowledgeable and offered advice and info we needed. Very nice to work with - will definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$500
DOC W.
05/2007
5.0
tree service
+ -1 more
We called them and the estimate they gave us beat our other inquires by around 200 dollars so we hired them. They did a wonderful job. They cleaned up really well afterwards, answered our questions and were very professional.
Description of Work: They trimmed 5 large oak trees and cleaned up the refuge afterwards. The service took about a day.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Mulch and Topsoil,
Landscaping,
Tree Service,
Alterations/Sewing/Decorating,
Lawn and Yard Work,
Stone and Gravel,
Lawn Irrigation
FAQ
MULCH MASTERS is currently rated 4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
MULCH MASTERS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa