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Mrs. Fence Company

Fencing

About us

Mrs. Fence Company is a women-owned and family-owned fence company specializing in all types of fence installations and repairs. We pride ourselves in a thorough process of fence installation combined with a high quality customer service experience. The Mrs. Fence family has over 30 years of experienced equipping to be the right fence company for your family's needs.

Business highlights

7 years of trusted experience
Women Owned & Operated
Family Owned & Operated

Services we offer

Fence Installs and Repairs - Wood, Vinyl and Black Aluminum (like Wrought Iron).

Services we don't offer

Wrought Iron

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.711 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
0%
2
0%
1
18%


Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.6
responsiveness
3.7
punctuality
4.0
Showing 1-11 of 11 reviews

steve B.
03/2024
1.0
fencing
  + -1 more
This company is so bad it is unbelievable. About a month ago, I called and explained I needed a fenced entrance and Sarah said she made an appointment for the next day to come measure it. When she didn't show up I called again and found she apparently lost the appointment. She did eventually show up and measure the entrance, but despite several further calls, I could never get a quote or even an estimate. Meanwhile, I contacted a good company (Guardian Fence) and got a quote the same day and the job is done! I'm still waiting for a quote from Mrs. Fence, but am not holding my breath (after about a month). If you want a total waste of time, try to get anything done by Mrs.Fence.
Description of Work: Straightforward 20x20x20 fenced entrance with gate

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Mrs. Fence Company
Hello [Member Name Removed], As a company, we take the highest pride in providing excellent customer service. I do sincerely apologize for your experience. Our team looked into this complaint and found that no email was provided at the estimate booking. Our software sends out an appointment booking confirmation immediately after booking as well as automatic reminders the day before and an hour prior to confirm our appointment with our customers. All quotes are sent out via email as well. It is likely this is the cause for the appointment confusion and would explain you not receiving the quote. We will certainly use your feedback as an opportunity to grow and find a better way to cater to our customers who prefer not to provide an email. Again, we sincerely apologize for any inconvenience that may have been caused but happy to hear that you were able to complete your project.

Andrea M.
03/2024
5.0
fencing
  + -1 more
Service was great, someone was always available to answer our calls . The price was the best around ! They had our old fence down and new fence up in 2 days, and it looks great! Would recommend !
Description of Work: Fencing
Rating CategoryRating out of 5
Yes, I recommend this pro

Breanne S.
01/2024
5.0
fencing
  + -1 more
Mrs. Fence Company is the company to go with. Look/quote no further: Mrs. Fence is an A+ with communication and reasonably priced. Sarah makes you feel comfortable with any decision you make because she knows everything about fencing. The installers were phenomenal, and my fence looks amazing. Would recommend Mrs. Fence Company and would definitely use them again if need be in the future.
Description of Work: New fence install, White vinyl

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Jordan B.
11/2023
4.0
fencing
  + -1 more
Overall service was good. We had issues with the communication with the onsite team. They arrived and began work but did not let us know they had started. The gate was put on the wrong side and our aluminum fence seems to get stuck when trying to open it. They did work with us in fixing the issues with no problem.
Description of Work: Installed vinyl fence and gates around home with black aluminum gate in the rear.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

$400

Mark W.
10/2023
1.0
fencing
  + -1 more
I never did get a call it's hard to get a fence company to come out through Angie list I don't know what's the problem
Description of Work: I need a new fence put up on my property but no one never called I don't understand what's the problem
Rating CategoryRating out of 5

Response from Mrs. Fence Company
Hello Mr. [Member Name Removed], I am so terribly sorry about your experience with our company. I did get with my team and see your request was submitted on Wednesday, September 21st, we communicated via phone and text that day about your request, and provided a quote on the Friday, September 27th. I do apologize for that short delay. Our turn around time is typically quicker than that; however, we did welcome a sweet baby girl to our growing family in that timeframe. Thank you so much for your feedback. We are continuing to strive to provide excellent customer service.

Carlo N.
09/2023
5.0
fencing
  + -1 more
Amazing Company, Amazing workmanship!!!!
Description of Work: White vinyl
Rating CategoryRating out of 5
Yes, I recommend this pro

EDEN P.
09/2023
5.0
fencing
  + -1 more
It went excellent. They are very professional and great job.
Description of Work: Fence.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jessie S.
08/2023
5.0
fencing
  + -1 more
My husband and I made a great choice going with Mrs Fence for our project. Professional team and courteous. Job finished in timely manner.
Description of Work: Tan Vinyl Fence
Rating CategoryRating out of 5
Yes, I recommend this pro

Faye Q.
08/2023
5.0
fencing
  + -1 more
I recently had the pleasure of hiring Mrs. Fence to repair few panels of my fence , and I must say, I am extremely satisfied with the job they did. This company truly exceeded my expectations, and I highly recommend their services to anyone in need of a top-quality fence installation. Their pricing was competitive and fair. Sarah provided a detailed and transparent quote upfront, with no hidden fees or surprises along the way. Their commitment to customer satisfaction was evident, as they went above and beyond to deliver a superb fence within my budget. moreover, the team was courteous, respectful throughout the entire process. They cleaned up the work area and placed broken fence out of sight, leaving my yard spotless. They did excellent service and would definitely hire them again in the future.
Description of Work: Fence Repair & Gate Installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Jerome H.
06/2023
5.0
fencing
  + -1 more
It went great from start to finish, starting with Sara (owner) and the estimate to the installation crew and the last panel. Sara has a wealth of knowledge that she extends courteously and professionally. She dealt with HOA guidelines, did on-site visits before and after. I had NOTHING to do, but inspect and pay. The crew was congenial, fast, and efficient. I highly recommend.
Description of Work: Fencing
Rating CategoryRating out of 5
Yes, I recommend this pro

Laura B.
05/2023
5.0
fencing
  + -1 more
Simple process. They were very responsive, listened to what I needed, made good suggestions. They installed in a timely manner and the work was great! Would definitely use them again!
Description of Work: fence installation
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    476 Riverside Ave #1301, Jacksonville, FL 32202

    https://mrsfence.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fencing

    FAQ

    Mrs. Fence Company is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Mrs. Fence Company accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Mrs. Fence Company offers free project estimates.
    No, Mrs. Fence Company does not offer eco-friendly accreditations.
    No, Mrs. Fence Company does not offer a senior discount.
    No, Mrs. Fence Company does not offer emergency services.
    No, Mrs. Fence Company does not offer warranties.
    Mrs. Fence Company offers the following services: Fence Installs and Repairs - Wood, Vinyl and Black Aluminum (like Wrought Iron).
    Wrought Iron

    Contact information

    476 Riverside Ave #1301, Jacksonville, FL 32202

    https://mrsfence.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM